Absolute scum bag company, false advertising, atrocious customer service & not UK based at all. Ordered leaf blower based on what I seen on google reviews which were fabricated to make this pr... See more
Nuvylo
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I have bought a £ 159 cordless denvoro leafblower: it has been a total expensive dissapointment . The battery does not last much, it is practically useless for my garden .I immediately contated Denvo... See more
This just seems a brilliant blower after I initially purchased I looked at the reviews on here and thought I'd been scammed, so I want to put the record Straight for future purchasers. Firstly afte... See more
Nuvylo leaf blower ordered online in July 2024. After saying please wait, delivery problems and no tracking number due to logistics problems, I've just given up and done what I should have done origin... See more
Absolute scum bag company
Absolute scum bag company, false advertising, atrocious customer service & not UK based at all.
Ordered leaf blower based on what I seen on google reviews which were fabricated to make this product look like it’s the number 1 leaf blower in the uk…. All absolute bullshit!!
Will be seeking legal counsel to recover fund’s & compensation to cover legal fees.
Do not use this scam of a company.
Denvoro cordless Leafblower : very bad experience I have bought a £ 159 cordless denvoro…
I have bought a £ 159 cordless denvoro leafblower: it has been a total expensive dissapointment .
The battery does not last much, it is practically useless for my garden .I immediately contated Denvoro customer service to ask to return the item and process myl full refund .The company stalled my requests and was not cooperative at all.I urge everyone not to buy anything from a company that does not respects your customer rights.They are selling expensive items that are not worth the price ( on their website they even dare to write that £ 159 is a sale price!) Stay away from them.and buy from real shops and retailers in uk where you can bring back the item purchased and get your rightful refund !
No customer support
I bought a leaf blower less than a year ago and used it about 5 times. Then the switch got stick in the on position, though it wouldn't work. Every time I try to contact them by email, the email is returned to me. There is no other way to contact them. I will have to throw this virtually unused item away. Grrrrr!
New company same service
Received the blower and the charger was very poor. Contacted the company and they sent the correct one for the UK. Unfortunately this replacement only managed to charge the battery once. Now it seems Nuvylo has folded, emails aren't even accepted when sent. It appears that they are now sold by Blomass instead I received this reply when I contacted them
Dear Customer
Thank you for your letter. The one you mentioned is our distributor; the leaf blower is the same.
Avoid this company unless you want the same experience.
I ordered a leaf blower
I ordered a leaf blower, when it came it did not work, I had it tested and the motor was faulty. The returns policy is impossible to adhere to and the email response is very generic, they offer a 5% refund but then when you refuse that because you want a full refund they do not respond!
I still have not had a refund and now they have blocked my emails.
Avoid this company.
Obstructive customer service - avoid!
Beware NuvyloUK are based in Hong Kong and not the UK. I ordered a drill for an urgent project and confirmation email indicated a potentially long delivery time so I immediately tried to cancel. 8 (Eight!) emails later I was forced to give up. The company returns policy is impossible to comply with and customer service is obstructive, slow to respond and unprofessional. Avoid, it’s not worth the risk you may have to deal with the department.
This company is not UK based. as they…
This company is not UK based as they lead you to believe! When I realised that the drill I ordered was being shipped from China, and would take a month to arrive, I tried without success to cancel it. Advise from them was to not accept the delivery, so I didn't. They are keeping £30 of my refund!! Short story is avoid this company at all costs.
Powerful and Efficient for Yard Work
This leaf blower is very powerful and makes cleaning up leaves in my yard so much easier. Even wet leaves get blown away quickly. It's lightweight and easy to maneuver, making yard work a breeze.
Their customer service is amazing
Their customer service is amazing! They seem to care about their customers.This leaf blower is fantastic.
Very very slow to receive my order.
Dear everyone who orders from this organisation, please be aware that the items take a “very” long time to be delivered. The tone of the emails received from them when asking of my order is not very polite. They don’t have a contact telephone number neither. Read the other reviews to confirm this, use other web sites if you can.
Be careful ordering this item
Be careful ordering this item. I bought as advertised based” Nuvylo UK”. They are not UK based, took ages to deliver and when it arrived had a european plug on the charging unit. Email customer service response and willingness to help was very poor. I would not recommend soing business with this company based on my experience. Disappointing.
This leaf blower is a time-saver
This leaf blower is a time-saver! What used to take hours now takes just minutes. It's comfortable to hold. easy to use, and incredibly efficient.
Do not use this company!
Do not use this company!
The product is despatched from China and takes weeks to arrive. Having agreed the blower was too late to be of any use, all the leaves had gone, the product was dumped on my doorstep anyway.
The punitive conditions for return are ridiculous.
I don’t know how much they paid to get a good review on the review site I used, but must have been a lot.
Not actually used as no leaves left.
Do not buy.
Ordered item and still waiting to hear…
Ordered item and still waiting to hear anything. There customer services just point you at a link, which says the product is coming from China and yet to be despatched. Wish I hadn’t ordered to be honest
I have not received my item.
I have not received my item.
I have emailed Nuvylo twice as Evri say my address is incorrect and therefore cannot deliver. I have received no answer from Nuvylo and I am now beginning to think I have been scammed
Do not buy from this company
Do not buy from this company. You will get fake tracking info then a failed delivery notice to say follow up with Evri.
They do not respond to emails, I contacted my bank who gave me a full refund.
Not as bad as some reviews suggest
Works fine.Only real concern is there is no way the battery when charged lasts for one hour.I have a large back garden and had to recharge it after about 20 minutes.Apart from that I found the blower very powerful
The blower is exactly what I needed
This leaf blower effortlessly handles leaves and even small twigs, keeping my driveway and patio nice and clean . And it's super easy easy to store!
This is a scam company
This is a scam company. Chinese based fake. DO NOT ORDER on this site. They take your cash and you will receive nothing
It’s a sham
It’s a sham
This company is not in New Zealand but in China. Should you wish to return any item, you have to pay for postage to China.
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