N V L T Y London Reviews 

6,922
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 789 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the clothing for its impressive quality, excellent fit, and stylish design, noting that items consistently look just like the promotional photos. Many shoppers also highlight that online orders often arrive promptly, making the whole purchasing process remarkably smooth and efficient for most regular buyers. Some reviewers were not happy with unexpected delivery delays, missing pieces from their packages, and receiving incomplete shipments on multiple occasions. People additionally mentioned experiencing prolonged waiting times for refunds, very poor communication, and persistent difficulties getting helpful responses from customer support.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, presenting a stark divide in customer experiences. On one... See more

Delivery service

Consumers find delivery service experiences to be ambiguous. While many reviewers praise the exceptionally... See more

Order

Clients share ambiguous opinions on order, reflecting a stark divide in their shopping experiences. While... See more

Quality

Customers consistently report satisfaction with the high quality of clothing. Reviewers frequently highlight... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise top-notch... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I do tend to like NVLTY clothing. But I do think having to pay £4.99 for returns is annoying. I received a faulty item a few months ago and was required to pay £4.99 to return it. Which I didn’t even... See more

Company replied

Rated 5 out of 5 stars

Honestly speaking you guys service is top notch and I give it to your team…I bought the wrong size in small instead of large,reached out to the them via email and they helped me with all of the proces... See more

Company replied

Rated 5 out of 5 stars

When you see the models wearing the clothes you think it’s to suit them… The tracksuit I brought fitted perfectly, stylish and was of great quality. Exactly how I envisioned it. Will be buying from he... See more

Company replied

Rated 5 out of 5 stars

If anyone's looking for alternatives to top designer jeans such as Balneciaga Lost Tapes, etc, the Vintage Stacked Jeans from NVLTY are a great pair. You can tell they take quality seriously and pay a... See more


Company details


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3.2

Average

TrustScore 3 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

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3.2

All reviews

(6,922)

775 reviews in the last 12 months

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Rated 5 out of 5 stars

I will Buy again

To be sincere, I am overwhelmed with what I got. The quality is very good. Ordering was straight to the point. Delivery was prompt and handled with care.

June 4, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi John,

We’re glad you’re happy with your order! Thank you for your kind review.

Kind Regards,
N V L T Y

Rated 1 out of 5 stars

My order was placed for next day…

My order was placed for next day delivery more then 3 days ago and I’m yet to receive any delivery information or my order, that’s poor service

June 9, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi Marvin,

Apologies for the delay! This was caused by a stock issue which we have discussed with you via email and made amendments to the order and delivery is scheduled to arrive tomorrow.

Thanks for your patience.

Kind Regards,
N V L T Y

Rated 5 out of 5 stars

Very good quality

June 9, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi Henry,

We’re glad you’re happy with your order! Thank you for your kind review.

Kind Regards,
N V L T Y

Rated 5 out of 5 stars

10/10 Next day delivery and the product…

10/10 Next day delivery and the product was exactly as stated will definitely order again

June 2, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi Carlos,

We’re glad you’re happy with your order! Thank you for your kind review.

Kind Regards,
N V L T Y

Rated 3 out of 5 stars

Nice clothes.

I do tend to like NVLTY clothing. But I do think having to pay £4.99 for returns is annoying. I received a faulty item a few months ago and was required to pay £4.99 to return it. Which I didn’t even bother to do in the end. I’ve had to return some shorts that are too small today. They’re the same size as shorts I bought from previously NVLTY but sizing is completely off. Maybe because one is cargo and the other are jeans. So be mindful of that when ordering. I think the quality of their denim is good but others not so much for the price point.

June 9, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi Roselyn,

We appreciate your feedback and have taken it into consideration, regarding the item that was faulty if any pictures were provided to us before the return was sent and communicated with our customer service team we are able to provide reimbursement for this return fee.

Kind Regards,
N V L T Y

Rated 5 out of 5 stars

Great service

Great service

June 1, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi Navardo,

We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!

Kind Regards,
N V L T Y

Rated 5 out of 5 stars

Amazing worth buying again,infact this…

Amazing worth buying again,infact this is the best clothes l bought online and it was delivered next day without any issues or delays.

June 8, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi,

We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!

Kind Regards,
N V L T Y

Rated 5 out of 5 stars

Fast shipping

Fast shipping

June 5, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi Jeremy,

We’re glad you’re happy with your order! Thank you for your kind review.

Kind Regards,
N V L T Y

Rated 5 out of 5 stars

NvLTY in every sense of the word

I've bought clothing from countless brands over the years, but NVLTY has genuinely become my favourite by a mile. To the point where, if I'm honest, over half of my wardrobe is now NVLTY.

What first attracted me to the brand was the unique designs and attention to detail, but what has kept me coming back time and time again is the incredible quality. Every piece feels premium from the moment you put it on. The materials are thick, comfortable, durable, and hold their shape wash after wash. Whether it's hoodies, tracksuits, t-shirts, jackets, or shorts, the quality is consistently outstanding.

What separates NVLTY from so many other clothing brands is that they manage to combine luxury-level quality with modern streetwear styling. The fit is spot on, the designs are clean yet distinctive, and every collection feels fresh without trying too hard. You can tell a lot of thought goes into every product they release.

I've purchased numerous items over the years and have never been disappointed. In fact, most of my favourite outfits are now made up entirely of NVLTY pieces. Friends and family regularly ask where my clothes are from, and I always end up recommending NVLTY without hesitation.

The customer experience has also been excellent. Orders arrive quickly, packaging is always professional, and everything feels like a premium brand from start to finish.

In a market flooded with clothing brands claiming to offer quality, NVLTY genuinely delivers. They don't just sell clothes; they create pieces that make you feel confident every time you wear them.

For me, NVLTY isn't just another clothing brand anymore—it's become my go-to brand for almost everything I wear. That's probably the biggest compliment I can give. When more than half your wardrobe comes from one company, it says everything about the trust you've built in their products.

Absolutely outstanding brand, exceptional quality, incredible designs, and worth every penny. I couldn't recommend NVLTY highly enough.

June 5, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi Ashish,

Thank you for your kind words! We really appreciate the review.

Kindest Regards,
N V L T Y

Rated 2 out of 5 stars

Received part of my order

I ordered 5 items at the same time & only 1 item arrived and I am still awaiting my 4 other items. I also paid for next day so I am very unimpressed.

May 27, 2026
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Reply from N V L T Y London

Hi Tia,

Sorry to hear that! I have arranged for the missing items to be dispatched in 1-2 working days with next working day delivery.

Thanks for your patience and apologies for any inconvenience caused.

Kind Regards,
N V L T Y

Rated 5 out of 5 stars

Delivery service and quality is…

Delivery service and quality is excellent.

May 31, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi,

We are glad to hear you had a positive order experience and appreciate the kind review. Thank you!

Kind Regards,
N V L T Y

Rated 2 out of 5 stars

Bad service

Ordered a tracksuit took a few days to come, was too small so sent the bottoms back and ordered the next size up for next day delivery. It’s been over 2 weeks, no refund and no new product. Customer service terrible. Not even been offered delivery money back.

May 20, 2026
Unprompted review
N V L T Y London logo

Reply from N V L T Y London

Hi,

Sorry to hear that! If this matter still hasn’t been resolved please send us the tracking number for the return and your order number to our contact email - contact@nvltylondon.com and a member of the team will get this sorted for you.

Apologies for any inconvenience caused.

Kind Regards,
N V L T Y

Rated 1 out of 5 stars

Always issues when it comes to…

Always issues when it comes to delivery. Never receive items on time. Misleading information when you email them

June 1, 2026
N V L T Y London logo

Reply from N V L T Y London

Hi Amber,

Apologies for the delay! Your order has now been marked as delivered, hopefully this has been all sorted for you.

Kind Regards,
N V L T Y

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