oakere 

I purchased the backpack bag from this company. The quality is terrible. I should have read reviews first. Within a month of owning it, both zippers on the top closure broke off, so that I could no longer close the bag. I reached out to customer service to see if they would send a replacement. They offered to give me $10.00 to "take it to a tailor and have the zipper replaced." I responded that I'd prefer a new bag, as I didn't have the time (nor would $10 cover it) to go to a tailor. They refused to do anything else and signed off their email with "Everything will be better!" Not quite. Please don't give them your business.

Wish I would of read reviews before I bought mine, I ordered about a month ago and haven’t heard anything back from my email to customer service, this place is a joke. Wish I could get a refund

Replying to my review as suzy skoglynd.
Its been 5 weeks and i paid for express delivery. Order no. OA29935

SCAM! They cannot deliver!
Finally received the Order 7/1/2020. It was placed 4/23/2020 and received 7/1/2020. It took way too long and way too many emails to get this resolved. The quality of the products is not good and the size is way off from US sizing. You are warned!

Buyer Beware....now they are operating under the new name, Juliamc.

DO NOT BUY FROM THIS COMPANY. THEY STOLE MY MONEY AND NEVER SHIPPED EITHER OF MY ITEMS.

Fake! Do not buy!

Horrible customer service. I ordered two sweatshirts (XL to wear with leggings) their XL was like the size of "juniors" but that was NOT noted anywhere. I asked to return them for a refund (according to their refund policy that should NOT have been a big deal) but they offered me $8 after I had paid $55 for two sweatshirts. Then they emailed back saying they would refund me $15 and I said no and half would be fair or the full amount if I returned them but then they were like send it back and if we approve the "return" then we will give you back the money.

I share with you all - I too looks like scammed.
I feel that FB should act on companies or so called companies to be vetted 1st.
It is Disgusting this is happening - and they could make allot of money if good product.
Stay Away from them......................

If i could leave no stars i would!! Ordered sweatshirt, 2 weeks later no sweatshirt and a tracking number that is fraudlent --no response from the company--only an automated recording saying to leave order number and name.Please do not buy from these people, they dont send your product and they dont answer the phone--they are scammers!!!!

If I could choose zero stars, I would. I wish I would have read these reviews before ordering from these frauds! I placed an order for ONE SHIRT that was listed IN STOCK, on 3/23/2020 for my daughter's birthday, which is now over! I immediately received an email stating they were preparing my order for shipping. A week went by and I got my credit card statement. I came to find that my credit card was charged on the day I placed the order, 3/23/2020! I had no confirmation of any shipping taking place and no merchandise on hand. All good businesses KNOW, you DO NOT CHARGE SOMEONE until you ship their product! I messaged them on April 1st, 2020, calling them out for charging my card before my merchandise was even shipped. Their response: "Sorry for waiting, because your order is so hot, so we need to restock 7-9 days from today and then ship to you, is it ok for you?" - Exact words. First of all, what reputable business responds like that?! My nine year old writes better sentences! You should be embarrassed! No, it is NOT OK that you allowed me to believe you had an item IN STOCK, waited over a week from my order date to tell me it would be another 7-9 days before you would be shipping it! NOT OK. FRAUDULENT! Then almost ANOTHER 2 WEEKS LATER, on April 12th, they responded to my message with an erroneous tracking number! You have 3 days to credit my card back the $33.98 you stole from me and then I will be disputing with my credit card company. In addition, you have been reported to the Better Business Bureau because this is NOT acceptable, taking money from people with no intent to deliver a product. VERY DISGUSTING!

I have never been so disappointed in any items I have ever ordered!!! I ordered my shirt back in January. I have sent daily emails and phone calls and I get the same email that claims they are on vacation!!!! I have asked for my money back . I’m they gave me a tracking number and no one has that tracking number for any package!!! This website should be taken down for false advertising and horrible customer service! I am so furious and I will not stop until I get answers and my money back ! I have given up on the shirt but I hate to see anyone else go thru this! I will report them to better business bureau and any website that I can share this with .

Order Basketball is my favorite season » on November 13/2019. Today we are February 6 and not received nothing. Sent 3 emails, saying « it’s on the way « , « It’s now in your country (Canada) « They were not honest ! Last email, I asked for a refund, when will I get that ?????

Just like everyone else. Ordered the “dance is my favorite season” and still have not received it. I emailed them but have yet to get a response. After reading everyone else’s reviews it sounds like the “sweatshirt” is junk and doesn’t look at all like the pictures they show. I want a refund.

DO NOT PURCHASE ON THIS SITE!! This is a scam. The quality of material is horrible and their free shipping and returns do not exist. I paid extra for express shipping to get a shirt by Christmas and it came 4 days after(17 days to receive it). The product was extreme too small and they would not “approve” a return and refund! These sites should be illegal!

Do NOT shop at this site! Customer service is terrible. I bought a shirt as a Christmas gift to give my dil, and I was not happy with it. I definitely felt the product was inferior. The fabric was OK, but the stenciling looked like something you'd pick out at a T-shirt shop at the beach that they would then iron on while you waited. And certainly not worth what I was charged for it which was over $30 with shipping charges. Not to mention it was ordered as a Christmas gift and it was OK for them to take 18 days to get my order to me, so it didn't arrive until 12/30 - after Christmas.

I requested a return/refund and I did everything the return page instructs you to do within the usual 30 days for practically every place you can think of to shop including uploading pictures of the product and the shipping label. Apparently, I didn't read that they have a very narrow window of 15 days! So they have said they won't take it back or give me a refund! And if that isn't bad enough, they were closed for "the New Year" so I couldn't reach them by phone during the process either - simply received a reply email today, Feb 1, that I couldn't return it. Must have been Chinese New Year because they were closed from January 22 thru January 31. So everything is done according to their time clock. BUYER BEWARE! You've been warned!!

I too ordered 3 "oversized Volleyball is my fav season sweatshirts(as shown on the website)" and got a super poor quality polyester shirt that fits very small. All 3 shirts are too small and none of us can wear them too our daughters games. I wanted to return and get a bigger size, they said I had to pay for my own shipping.(both ways)
As I have 3, I am now going to do it as I do not even want them anymore. The only good thing was , the shipping was quite fast for me.

I purchased a Volleyball Season is my Favorite Season “sweatshirt”. The quality was terrible! I emailed their return department and informed them that the quality is not that of a sweatshirt and that the item I received did not look anything like the one the model wore on their website. I asked them to refund me the cost, shipping, and return shipping cost. They notified me that they could only refund me cost of item. In the end I was out $12 for shipping cost. QUALITY OF ITEMS IS TERRIBLE! DON’T SPEND YOUR MONEY HERE. You will be disappointed.

Just like every other review, the product was ordered 12/9/19 paid extra for expedited shipping and it just arrived yesterday 1/14/2020. The quality of the sweatshirt is awful. I've asked for a postage paid return label, but now that I see the review that someone returned the item and didn't get refunded I'm hesitant to return it.

Ordered “Football is my favorite season” crew neck sweatshirt In October of 2019. It is now January 14. Do not order from here. This is ridiculous.