Oaseas Reviews 

176
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

One article I've ordered did not come, and another article came in the wrong size. I have tried to call you, nobody answered the phone. I have written an e-mail with the picture and the order number... See more

Rated 4 out of 5 stars

the delivery was super fast! literally within one day!! the package was nice and the personalized letter cute! But was not sure why you chose plastic packaging as a sustainable brand, and even thou... See more

Rated 5 out of 5 stars

I've been waiting for a long time to be able to easily purchase sustainable fashion online here in Switzerland (without having to pay all the expensive taxes), so Oaseas is simply the perfect websit... See more

Company replied

Rated 3 out of 5 stars

I like the jacket I ordered very much. I wrote two emails to ovaseas because i had a question regarding my order and i never heard back from them. Of course I could have called, but If you provide yo... See more

Company details

  1. Women's Clothing Store

Written by the company

Sustainable fashion e-commerce platform. Feel good about what you wear.


Contact info

3.1

Average

TrustScore 3 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(176)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I accidentally ordered the wrong item and the Oaseas team was super quick to answer and adjust my order. Also, quick delivery and timely information about the delivery status.

July 7, 2021
Advertisement
Advertisement
Rated 5 out of 5 stars

Great experience

Great experience. Fast delivery, as promised. I really appreciated the personal message included, it’s a very nice customer experience, well done!

June 8, 2021
Advertisement
Rated 4 out of 5 stars

Nice service

Nice service. Shoes came in perfect conditions. I appreciated the write-handed letter.
We wanted to buy two pairs but unfortunately they offer only women and no men shoes.

June 7, 2021
Rated 5 out of 5 stars

Love this site!

Love this site, striving to do right by people & environment with a super smooth, fast and worry-free process, highly recommended.

May 21, 2021
Advertisement
Rated 5 out of 5 stars

OASEAS Support Team

I had a nice experience with OASEAS support team. I had made a mistake with picking up a wrong package from the post and I had paid extra money as import tax there. As I opened the package I realized the mistake that I had made! the package was headed toward OASEAS and I had picked it up wrongly. I have sent an email to the support team and asked for help. They responded quickly to my email and had a very friendly attitude. They helped me to solve my issue in the easiest and fastest way. I received the refund for the import tax and I sent back the package to OASEAS free of charge with DHL post, pick up service.

May 12, 2021
Rated 4 out of 5 stars

Fast delivery - but splitted in 3 parts

After a week the first part of my order was already delivered! In there was a nice personal note on a postcard which I found very attentive.
For the next time, i prefer to get all my things in one delivery and not in 3 parts, if thats even possible.

May 5, 2021
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look