Oberobiz Reviews 

383
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, most reviewers were let down by their experience overall. Consumers frequently reported that products arrived damaged, poorly made, or entirely different from the advertised pictures on the website. People noted that packages often took many weeks to reach their final destination and sometimes contained cheap substitute materials instead of expected goods. Buyers additionally struggled with significant delivery delays, missing components, and faced ongoing difficulties when trying to secure proper refunds. Though some customers encountered these frustrating problems, a small group of reviewers were actually quite happy with alternative items or received successful product replacements after contacting the company.

What people talk about most

Product

Users describe negative interactions with product quality, frequently reporting that items arrived damaged,... See more

Order

Clients share negative opinions on order issues, highlighting that many people received incorrect items,... See more

Delivery service

Consumers find delivery service to be frustrating due to severe delays, missed deadlines, and parcels... See more

Quality

Customers consistently note negative experiences with quality, reporting that items look nothing like... See more

Refund

Reviewers highlight negative aspects of refund processes, noting that consumers experience severe delays,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unfortunately I never looked at the reviews before purchasing a mobile phone from this company. The phone just will not pick up a signal even though my original phone gets 4 bars. AVOID THIS COMPANY.... See more

Rated 1 out of 5 stars

I would give zero stars if I could. Avoid at all costs. I am so shocked Wowcher are still dealing with this company after now seeing all the reviews. I ordered through Wowcher a sol de janeiro body se... See more

Rated 1 out of 5 stars

Not even worth 1 star - went through - WOWCHER - ordered 2 Taylor swift advent calendars at a cost of £12 each, then had to pay £3.99 per item delivery- goods where never received and they will not re... See more

Rated 1 out of 5 stars

Ordered a boxing game for a Christmas present through Wowcher, the parcel took weeks to get to me (turned up on Christmas Eve) the box was battered /open at both ends and squashed flat. Items from... See more


1.2

Bad

TrustScore 1 out of 5

383 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(383)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a singing talking Ms Rachel…

I ordered a singing talking Ms Rachel doll it came all squashed up on tiny packaging and the dolls head flops backwards the official label hasn't got Ms Rachel on it just has made in China I bought it in good faith from wowcher website I will never order from these companies again.

November 7, 2026
Unprompted review
Rated 1 out of 5 stars

Awful avoid at all costs

If I could give no stars I would, awful company, sent a product that is missing parts but won’t refund me my cost to return as they say it is not damaged. Wowcher haven’t been very helpful either!!! I would avoid at all costs, bought as a gift now out of pocket the original cost and the cost to return!!! Been trying to get a resolution for over a month. Would not recommend either oberobiz or wowcher

November 11, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t order from these.

ABSOLUTELY disgusted. My mother in law, tried to purchase 2 phones from this website through wowcher for some christmas presents and wasnt cheap and they never turned up, its been 2 days since they was supposed to be delivered yet there is no tracking on the parcels, no communication through either of the companies and some websites are saying that this company isnt even a legit company and wowcher wont help because they are saying she needs to go through the company first before wowcher help her yet how is she supposed to get help from them if its not a legit business and they wont email her back its disgusting behaviour honestly.

November 8, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong coat sent or scam

Wrong coat sent. Ordered north face coat for my 2 year old grandson l, showing as a sale but for a dragon kids coat? Same colour and design but nothing saying north face as ordered. Was hoping to leave a good review here as all the rest are bad. Gutted I was scammed with this. Defiantly avoid. I have emailed and copied wowcher in it

November 8, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

Unfortunately I never looked at the reviews before purchasing a mobile phone from this company. The phone just will not pick up a signal even though my original phone gets 4 bars. AVOID THIS COMPANY.
Trying to return this item is impossible.

September 11, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a tablet from Wowcher

I purchased a tablet from Wowcher, it was the worse thing I have ever paid for in my entire life. Wowcher should not be allowing this company to sell there products on there it’s absolutely shameful. If I could give it 0 I would. ABSOLUTE SCAM

October 28, 2026
Unprompted review
Rated 1 out of 5 stars

Late delivery - poor customer service

Delivery due on or before 20 October after paying extra for speedy delivery - 27 October, still nothing and being told by merchant delivery is 3-4 days away. Customer service from both Wowcher and Obero (merchant) woeful.

October 18, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute sham of a company

Absolute sham of a company ! Ordered a tablet through wowcher and nothing ! Wowcher just say contact them but there is no way to do this ! Avoid at all costs and Wowcher should be the one refunding ! Would leave zero stars if I could too .

October 7, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!

DO NOT BUY FROM THIS COMPANY!! I ordered an advent calendar from wowcher for my little boy, the item I received is incorrect and have told me they will accept it back but I have to pay for postage, when I’ve questioned them I got ‘the item received is correct but it might look different to the photo tho’ and ‘the one you got is better then the one you ordered’. I have even contacted wowcher who said they could come back to me with in 48 hrs but still waiting for a response from Thursday.

September 20, 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give this company 1…

I wouldn’t even give this company 1 star
The item I ordered was such bad quality and looked nothing like advertised,
Customer service is shocking
I wouldn’t buy anything from this company again

September 11, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Ordered a phone off wowcher looked really good deal when it arrived it was nothing like it showed on pictures sent it back the following day for them to reject it and send it back to me. How this company is still on wowcher I will never know

September 17, 2026
Unprompted review
Rated 1 out of 5 stars

Wowcher -Sol De Janeiro Inspired Body Spray 7 pack

I Order - Sol De Janeiro Inspired Body Spray 7 pack - £22.98 - Seller Obero's.

Advertised as Sol De Janeiro inspired & long lasting. Received parcel from China -

All 7 bottles smell of strong chemicals, no resemblance to Sol De Janeiro, scent gone after 15 seconds. Opened all 7 to check - all same faulty batch, not fit for purpose.
Request a full refund ... don't waste your time & money... on this..

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

One star is too much. Avoid at all costs.

One star is too much for this absolute sham of a company. I ordered a model through Wowcher, where the listings clearly stated dimensions and Oberobiz supplied an item almost half of the size. They refused to cover return shipment costs and then tried to force me to accept a return on their terms within seven days. When I explained that they were in breach of the Consumer Rights Act they tried to tell me that I had ordered something completely different, then claimed that the dimensions were never specified despite being provided with photographic proof on three separate occasions, and then finally tried to tell me that they were not the company that supplied me the item, despite me again providing photographic evidence that their name was all over the listing. I am astounded that Wowcher continue to allow them to falsely advertise on their site. Avoid at all costs.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

I would give minus stars if possible…

I would give minus stars if possible and post a picture of the rubbish I got in my order. I ordered a mystery box for£7.99 in the small print it says you will receive five household, jewelry or electric products all brand new and sealed. I received a tiny packet holding five plastic toys I could hold in one hand not sealed definitely not new. I complained to the company and they said if I posted them back I would get my money back but they wouldn't pay postage. I took it to post and it was going to cost £4.99!!!! No way was I going to pay that. 🥺 stay away from this rubbish company.

August 26, 2026
Unprompted review
Rated 4 out of 5 stars

Wowcher voucher for Mario Kart 'lego'

I bought a wowcher voucher for mario kart building blocks. I read the reviews for the company after purchase and was scared that I had made a big mistake. The product arrived a day later than expected which is no biggie. I knew when I bought it it wasn't going to be real lego but it was a 10/10 replica. I even used the lego building app although it did come with an instruction booklet. The print on the wheels is slightly off center but again, no biggie imo. There were 4 pieces that were missing so I contacted customer service and was pleasantly surprised to receive a response saying they were sorry and would send me a whole new replacement! After reading all the negative reviews I must have been extremely lucky. I would 100% risk buying from them again.
Update: my replacement was never posted so after a week of waiting, I asked for a refund. The refund promptly went back to my wowcher account then wowcher placed the money back in my bank account.

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

Oberobiz doesn't even warrant 1 star

Oberobiz doesn't even warrant 1 star, but you can't do no stars. I purchased a rechargeable floor fan, it will not charge, I emailed Alice at customer service, sent them a video twice, they couldn't open it, they then asked for photos, which I sent, how you are going to tell from photos that it doesn't charge. She then replied she needed a video. I give up, stay well clear of this company.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY

DO NOT DEAL WITH THIS COMPANY. THEY MIS ADVERTISE. I BOUGHT 2 BALL LAUNCHERS FOR DOGS. THEY ARRIVED IN REALLY BATTERED BOXES (FROM CHINA) AND DIDN’T ‘LAUNCH’ AT ALL. YOU PLACE A BALL IN THE TOP AND IT DRIBBLES OUT ABOUT 6 INCHES IN THE BOTTOM. WHEN COMPLAINING THEY INSISTED THERE WAS NOTHING WRONG WITH THEM AND INSISTED I PAY THE £10 TO RETURN THEM. DISHONEST, CORRUPT AND TOTALLY SHADY …AVOID!!!

July 16, 2026
Unprompted review

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