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See what reviewers are saying

Rated 5 out of 5 stars

I like that the application brings toghether more companies and you can buy tickets for all of them from the same app. The price is also often lower in the app. The only inconvenient may be that somet... See more

Company replied

Rated 3 out of 5 stars

The bus company cancelled the ticket, Obilet didn't want to process the refund and did nothing to sort it out with the company when I tried to solve the issue on their chat multiple times. I was final... See more

Company replied

Rated 3 out of 5 stars

I tried purchasing a ticket to a turkish bus going from Antalya to Isparta. After payment processing the site gave me an error code. Money are gone, but no ticket info provided on site or via SMS,... See more

Rated 3 out of 5 stars

I booked a hotel room with a parking space for one day through obilet.com. When I got there, the hotel staff told me they dont offer any parking space. At the same time, I realised that its almost im... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın.


Contact info

3.7

Average

TrustScore 3.5 out of 5

972 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is a handy way to buy tickets

It is a handy way to buy tickets, but drivers are usually confused about the tickets on the phone and there is never an allocation.

June 2, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Merhaba, Hizmetimizden memnun kalmanıza çok sevindik! Olumlu değerlendirmeniz için teşekkür ederiz. İyi günler dileriz.

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Rated 1 out of 5 stars

This site is awful and scaming

This site is awful. I paid for the hotel and they did not send confirmation to the hotel so I was waiting for 4 hours with mt bagages in the hotel and they told me you have never reserved and paid, I was exhausted and had bad experience with my trip, this is scam reall scam. I had contacted the customer service several times and no body resoonded I asked for call and managers but even they did not call me. Awful customer service, just they advertising and scaming money from my pocket, also 6 months ago I paid 17000 Tirkish Lira for the hotel and canceled it but they did not refund me. Please do not buy ticket from this site, It is scam just scam and scam

Bu site berbat. Otel parasını ödedim ve otele onay göndermediler, bu yüzden otelde mt bagajlarla 4 saat bekledim ve bana hiç rezervasyon yapıp ödeme yapmadığınızı söylediler, çok yoruldum ve seyahatimle ilgili kötü bir deneyim yaşadım, bu bu bir aldatmacadır, gerçek bir aldatmacadır. Müşteri hizmetleriyle birkaç kez iletişime geçmeme rağmen hiçbir yetkili cevap vermedi, aramamı ve yöneticileri aramamı istedi ancak onlar bile beni aramadı. Berbat bir müşteri hizmetleri, reklam yapıp cebimden para dolandırıyorlar, ayrıca 6 ay önce otele 17000 Türk Lirası ödeyip iptal ettim ama paramı iade etmediler. Lütfen bu siteden bilet almayın, Dolandırıcılıktır sadece dolandırıcılıktır

May 24, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
Can you share your contact information via bilgi@obilet.com so that we can assist you?

Rated 5 out of 5 stars

Cheap and Fast

Was fast and cheap. Didn't have any problems while boarding.

May 12, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Merhaba,
Hizmetimizden memnun kalmanıza çok sevindik!
Pozitif değerlendirmeniz için teşekkür ederiz.
İyi günler dileriz.

Rated 3 out of 5 stars

Mispresented hotel by Obilet.com

I booked a hotel room with a parking space for one day through obilet.com. When I got there, the hotel staff told me they dont offer any parking space. At the same time, I realised that its almost impossible to find a parking space close to the hotel. So, I asked obilet.com for help and to refund me based on this failure on their website.
After calling many times, I got the answer that the situation has to be clarifyied, finallt they responded and told me that it wasnt their failure. Magically, when I made a complaint and wrote a review about my experience, obilet refunded now my payment back and has given me a goodwill check about 25 USD for all this trouble. Nevertheless, thanks to obilet customer service for clarifiyng this issue.

May 7, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
Could you please share your contact information via talep@obilet.com so that we can help you?

Rated 5 out of 5 stars

Great service

We buy two tickets, from start everything was great. We receive tickets in few minute.

May 1, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.

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Rated 5 out of 5 stars

Great service:)

The service is really useful, booking a ticket through the site is very easy and convenient. The ability to use electronic tickets without having to print them is also great and makes the travel experience much better! Highly recommend:)

March 31, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a good evening.

Rated 4 out of 5 stars

it was comfortable

March 21, 2024
Unprompted review
obilet.com logo

Reply from obilet.com


Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.

Rated 5 out of 5 stars

Comfortable

Comfortable
Quickly
Not expensive

January 29, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a good day.

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Rated 5 out of 5 stars

The bus is always on time.

January 26, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a good day.

Rated 5 out of 5 stars

The application was easy to use and it…

The application was easy to use and it was very convenient.

January 19, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,

We are very glad that you were satisfied with our service!

Thank you for your positive evaluation.

We wish you a good day. / We wish you a good evening.

Rated 5 out of 5 stars

Very pleasant

January 3, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,

We are very glad that you were satisfied with our service!

Thank you for your positive evaluation.

We wish you a good day. / We wish you a good evening.

Rated 5 out of 5 stars

Great comunication!

January 3, 2024
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.

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Rated 5 out of 5 stars

Everything was perfect.

December 1, 2023
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.

Rated 5 out of 5 stars

kindness and professionalism

December 1, 2023
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.

Rated 5 out of 5 stars

Very helpful and responsible chauffeurs

Very helpful chauffeurs, responsible about personal and luggage, very good music and very focused on the road. Note 10/10

December 1, 2023
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.

Rated 5 out of 5 stars

Great and fast sevice!

November 8, 2023
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
We wish you a nice day.

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Rated 5 out of 5 stars

It was great

It was great! very careful!

November 2, 2023
Unprompted review
obilet.com logo

Reply from obilet.com

Bună ziua, ne bucurăm foarte mult că ați fost mulțumit de serviciile noastre! Vă mulțumim pentru evaluarea dvs. O zi plăcută.

Rated 1 out of 5 stars

I paid for a ticket and it said that…

I paid for a ticket and it said that the transaction was not possible yet it still withdrew money from my account. I received no email, no call, no refund, nothing. I would never recommend obilet. i’d rather not travel again that book through them

October 22, 2023
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
Can you share your contact information via backofficeteam@obilet.com so that we can assist you?

Rated 2 out of 5 stars

Complicated booking

Complicated booking as normal credit cards don't work by default, you need an authorization from your bank which makes the process fastidious.

My booking with ispartha bus from Denizli to Goreme went fine but the one with Onçu bus from Göreme to Ankara was a pure disaster
45 min late at departure with a closed office, I was the only passenger in Goreme and had no idea if the bus would come or not, very stressful. Then my seat reservation was not communicated to Onçu so people got pissed at me because I was sitting on their seat and i had to sit in the stairs for 7 hours as the bus broke down on the way... I almost missed my flight in ankara, i hope to get money back for that ticket Goreme- Ankara as at least it would pay part of the emergency taxi I had to take to reach the airport (700TLY)!

October 22, 2023
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,

If you convey your situation in detail to support@obilet.com, our relevant unit will complete the necessary investigations and get back to you as soon as possible. We wish you a good day.

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