Total scam. I bought a projector mid-December. I still haven't received it (they keep saying they have no stock, but then say they can't refund something that has already been shipped...). I haven't r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Whoa! Lesson lived lesson learned, should’ve read the reviews before just buying the projector, so ya. Moneys gone no item delivered. Ripped off. If anyone can get a physical address let me know some... See more
I think we should spam their emails with our negative reactions they are awful i ordered for Christmas and still havent gotten it no refund snd same bs response about logistics... i also left s bad re... See more
I’m sure the product would be nice if I had it by now, but it’s been 3 weeks since I ordered and I’ve waited more than their recommended 7 business days shipping and still nothing. Same as others: no... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The galaxy light did not cover the…
The galaxy light did not cover the entire room (note the room is not that big) it emits good light but only covers a small area of the room. My bed is in the middle of room therefore had to adjust and find an area to place where it would cover most of the room... other than that its ok...meh...mediocre rather pricey for the quality but not totally bad.
Never received product!
Haven't received product that was ordered a month ago and supposedly shipped 3 weeks ago!
Never received
Never recieved my item
Haven’t Recieved after 1 month
Haven’t recieved my package for Christmas after ordering 1 month ago, never return emails or anything…..do not buy from this company/off of TikTok in my case….I would actually love a refund
Haven’t received yet
Going on four weeks since it was…
Going on four weeks since it was ordered. Still not received. The magic is gone
I’m sure the product would be nice if I…
I’m sure the product would be nice if I had it by now, but it’s been 3 weeks since I ordered and I’ve waited more than their recommended 7 business days shipping and still nothing. Same as others: no tracking number, no customer service response, nothing. Shady company.
Will update review IF I ever get my…
**update - 01/15/2022: still have not received order. **
Will update review IF I ever get my package.
Ordered 12/12/2021. Rec’d. Text conf that order shipped on 12/14/21, but with no tracking number.
Now it is 12/31/21 and I’ve still not received anything.
I have emailed customer service and I got the typical “due to higher demands at Christmas time, delivery may be slowed…”
So I replied back and asked for the actual tracking number. Which they gave me. But it’s coming from china and as far as I can tell is still IN china. I’m in USA. Soooo. Maybe I will have the Glowing ceiling balls by Easter for my kid. Idk. So far, not happy.
Scam
My order never came and the phone number for contact is not working.
My order never came
My order never came. I have tried reaching out multiple times, but they haven’t responded. It was a waste of my money and time. I should have never relied on their service for Christmas.
I never received my order
I never received my order? No tracking nothing
Never reserved my order so the service…
Never reserved my order so the service sucks will not Oder again
Never received it and they don’t communicate. Don’t buy anything from them.
Never received it and the communication
ITS A SCAM
I bought two glow rings. When I finally received them after waiting over a month I found out they look nothing like the picture are hard plastic and barely glow.. I hope this store goes out of business.
Fighting with Swiss Post about…
Fighting with Swiss Post about Delivery… They say they delivered but nothing came… sorry for the bad review!
I have no received my package yet it…
I have no received my package yet it has been 3 weeks now 😕
Review for ocean light
Review for ocean light: amazing purchase, really illuminates the room with beautiful colours and wave patterns, the lasers act a lot like stars and work well with the colours. The fade option that cycles through the colours and the option to change the speed of the waves is good feature, as well as the fact that you can mix colours. I however thought there were going to be a lot more colour options, but the original and mixed colours are still pretty. Also thought the projector would be slightly bigger and therefore illuminate the walls fully as well as the ceiling but if you’re in a smaller room and depending on where you place it, you may be able to achieve this effect. The Bluetooth music feature is also good, and the speakers are decent but the lights flashing in time with the music could be better rather than just erratically cycling through all the colours and lasers. Overall, an awesome purchase and addition to any room at night, and does mostly what it says in the tin!
I haven’t gotten my ocean galaxy and…
I haven’t gotten my ocean galaxy and it’s been a couple of weeks
I haven’t received my ocean galaxy…
I haven’t received my ocean galaxy light and it’s been three week
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








