Thankyou Carrie, you went above & beyond. Due to us having to cancel this cruise, thinking I'd be unable to travel again so quickly, when we found we could travel, we rebooked. We'd forgotten that w... See more
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We have been booking our cruises with Ocean World Travel since 2003, our very first cruise. They are a fabulous team offering expert help and advice and provide excellent customer service. Very e... See more
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Booked a cruise earlier this year via Carrie at Ocean World Travel which we are going on in May this year. Excellent service from Carrie then, so no hesitation in contacting Carrie again to assist wi... See more
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Family NL Cruise to celebrate my 90th Birthday The initial enquiry was dealt with fully and efficiently. The cabins required were located and booked. Payment was explained clearly. Receipt of d... See more
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Company details
Written by the company
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Contact info
132 Winchester Road, SO53 2DS, Chandler's Ford, United Kingdom
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
4.9
Excellent
525 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Cruise booking without hassle! 😊
Friendly, helpful, efficient. We've used Ocean World services on many occasions!
November 11, 2025
Reply from Ocean World Travel
Thank you for your lovely review! 😊
We’re delighted to hear that you found the booking process friendly, helpful and efficient. It’s always a pleasure assisting you, and we really appreciate that you’ve chosen Ocean World Travel on many occasions.
Thank you for your continued support, and we look forward to helping you plan your next cruise.
The company was recommended by a friend…
The company was recommended by a friend and Kerry was very helpful throughout the booking procedure. From her experience and knowledge of the cabins she advised us of the one to choose. The booking took very little time because Kerry knew all the answers to our questions and all the documentation was in our hands within the hour. Brilliant service.
November 6, 2025
Reply from Ocean World Travel
Thank you for your fantastic review.
We’re delighted that you chose Ocean World Travel following a recommendation from a friend, and that Kerry was able to provide such helpful service throughout your booking. Her experience and knowledge of the cabins really do make a difference when helping customers choose the right option.
It’s also great to hear the booking process was quick and smooth and that you received all of your documentation so promptly.
Thank you again for your kind words, and we look forward to helping you plan your next cruise.
AS USUAL WONDERFUL EFFICIENT STAF (…
AS USUAL WONDERFUL EFFICIENT STAFF ( RYAN)
THIS IS MY 2ND BOOKING FOR 2027. ALREADY BOOKED 2 FOR 2026.MY FAVOURITE GO TO COMPANY.
November 6, 2025
Reply from Ocean World Travel
Thank you for your wonderful review.
We’re delighted to hear that you continue to receive such great service from our team, especially Ryan. He’ll be very pleased to see your kind comments.
It’s fantastic to hear that you’ve already booked multiple cruises with us for both 2026 and 2027 — your continued loyalty really means a lot to everyone at Ocean World Travel.
Thank you for choosing us as your go-to cruise company, and we look forward to helping you plan many more amazing trips.
Painless P&O booking…..
Carrie was fantastic & took me through the entire booking process painlessly…. I was recommended to Ocean World & based on my experience I would have no hesitation in recommending others to use their services! 👍
November 3, 2025
Reply from Ocean World Travel
Thank you for your fantastic review.
We’re delighted to hear that Carrie made your P&O booking such a smooth and painless experience. She’ll be very pleased to hear your kind feedback.
It’s also wonderful to know that you were recommended to Ocean World Travel, and that after your experience you would happily recommend us to others as well. That really means a lot to our team.
Thank you for choosing us, and we look forward to helping you plan your next cruise.
Excellent service as always.
I have booked many cruises through Ocean World Travel and have also recommended them to numerous friends. I can honestly say their knowledge, understanding, friendliness and service is second to none, and I wouldn't go anywhere else to book a cruise. They are also able to offer a bespoke itinerary for pre and post cruise packages. I would recommend Ocean World Travel to anyone, without hesitation.
October 30, 2025
Reply from Ocean World Travel
Thank you so much for your wonderful review and for your continued loyalty to Ocean World Travel! We’re truly grateful for your kind words and for recommending us to your friends — it means the world to our team. It’s fantastic to hear that you’ve enjoyed our personalised service and bespoke cruise packages. We look forward to helping you plan many more amazing holidays in the future!
Booked cruise through them for 2027
Booked cruise through them for 2027. Friend made the booking & I then rang 5o pay my deposit. Copy paperwork emailed to me promptly & ways to pay the balance explained clearly.
October 21, 2025
Reply from Ocean World Travel
Thank you so much for your kind review! We're delighted to hear that the booking process for your 2027 cruise was smooth and that our team provided clear and prompt communication. We really appreciate you taking the time to share your experience and look forward to helping you with the rest of your holiday plans as your cruise approaches.
I love OWT
I love OWT. Their staff are incredibly helpful and do everything they possibly can for you.
We’ve been booking cruises with them now for about 19 years and don’t go anywhere else. Their prices are competitive. They have great knowledge of facilities and know what we like and don’t like and advise us accordingly. Above and beyond service.
October 22, 2025
Reply from Ocean World Travel
Thank you so much for your wonderful review and for being such a loyal customer over the past 19 years! We truly value your continued trust in OWT and it means the world to know that our team’s knowledge and service have made your cruise experiences special. We always enjoy helping you find the perfect holiday and look forward to planning many more adventures together!
Reply from Ocean World Travel
Thank you for your lovely review! We're so pleased to hear that you received excellent service and that Ryan was helpful and informative. We'll be sure to pass along your kind words to him. We really appreciate your feedback and hope to assist you again soon!
Reply from Ocean World Travel
Thank you for your kind review! It’s wonderful to hear that our team remembered you from previous bookings and made the process easy for you. We really appreciate your continued trust and look forward to helping you with your next trip!
excellent service once again by a local…
excellent service once again by a local family agent ocean travel is great staff A1 --30 years they have been going that says something in todays market.
October 22, 2025
Reply from Ocean World Travel
Thank you so much for your wonderful review and for your kind words about our team! We truly appreciate your continued support over the years — it means a lot to us as a local, family-run business. Thirty years of helping our customers plan their holidays is something we’re very proud of, and feedback like yours makes it all worthwhile. We look forward to assisting you again soon!
Brilliant, friendly, knowledgable staff
Brilliant, friendly service from knowledgable staff.
October 20, 2025
Reply from Ocean World Travel
Thank you for your kind review! We're so pleased to hear you received brilliant and friendly service from our knowledgeable team. Your feedback means a lot to us, and we look forward to helping you with your next holiday!
Reply from Ocean World Travel
Thank you for your lovely feedback! We’re delighted to hear you received great, friendly service. It’s always our goal to provide a personal touch, and we really appreciate you taking the time to share your experience.
Friendly and efficient as always.
October 20, 2025
Reply from Ocean World Travel
Thank you for your kind words! We’re so pleased to hear you found our service friendly and efficient once again. Your continued support means a lot to us, and we look forward to helping you with your next booking!
Phoned Oceanworld this morning and what…
Phoned Oceanworld this morning and what a lovely surprise to hear Michelle who I have known for many years snd she is as helpful as ever like the rest of her Staff. A cruise for 2027 was organized in no time with lots of info given as well.
October 19, 2025
Reply from Ocean World Travel
Thank you so much for your kind words! We’re delighted to hear that Michele and the rest of our team could provide helpful service and make organising your 2027 cruise so easy. It’s always wonderful to reconnect with long-term customers, and we look forward to assisting you with many more holidays in the future!
Reply from Ocean World Travel
Thankyou so much for taking the time to leave a review. We appreciate your positive feedback massively!
I have used Ocean World Travel for over…
I have used Ocean World Travel for over 25 years now. I know Michelle’s voice instantly over the phone. A very professional organised company dealing with all aspects of the cruising world. They are like one big happy family. Nothing is too much bother for them. Another lovely gesture is the Bottle of Bubbly and Chocolates that are delivered to your cabin. So thoughtful. I have also joined the Solo Club, lots of updates of cruises ideal when travelling on your own. I highly recommend Ocean World Travel. 🥰
October 7, 2025
Reply from Ocean World Travel
Thank you so much for your amazing review and for being such a loyal customer for over 25 years! It’s wonderful to hear that Michele and the team have made such a lasting impression and that you enjoy the personal touches like the bottle of bubbly and chocolates. We’re thrilled that the Solo Club has been helpful too. Your kind words about our team being like one big happy family truly mean a lot, and we look forward to helping you plan many more memorable cruises in the years to come! 🥰
Reply from Ocean World Travel
Thank you for your kind words! We’re so glad to hear that Ryan was extremely helpful. We’ll be sure to pass your feedback on to him and look forward to assisting you again soon!
Very ready to handle a new enquiry over…
Very ready to handle a new enquiry over the phone and to complete a transaction which was proving tricky to handle on board as wished to approach a new travel agent for transfer of a booking to be made on board
October 2, 2025
Reply from Ocean World Travel
Thank you for your feedback! We’re glad we could assist with your enquiry and help make the transfer of your booking smooth and stress-free. It’s always our goal to provide prompt and helpful service, and we’re delighted it made the process easier for you.
Very friendly and extremely helpful…
Very friendly and extremely helpful booking my first cruise.
Would recommend to anyone thinking off doing the same.
Thankyou for all your help will definitely use you any.
David.
October 4, 2025
Reply from Ocean World Travel
Thank you so much for your kind words, David! We’re thrilled to hear that we could make booking your first cruise a smooth and enjoyable experience. Your recommendation means a lot to us, and we look forward to helping you plan many more amazing holidays in the future!
Experienced, helpful and friendly.
I was helped by Carrie Purnell who was very knowledgeable, patient and friendly. She was able to answer all our questions and to guide us with her experience to make a cruise booking that we were very satisfied with. A pleasure to deal with!
October 10, 2025
Reply from Ocean World Travel
Thank you so much for your wonderful review! We’re delighted to hear that Carrie was knowledgeable, patient, and friendly, and that her guidance helped you book a cruise you’re very happy with. We’ll be sure to pass on your kind words to her — it’s always a pleasure to assist such lovely customers!
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