OCHO Reviews 120

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the affordability of the prices and the flexibility of payment options, which are often described as convenient and budget-friendly. Many people appreciate the streamlined and quick user experience, finding the sign-up process smooth and easy to navigate. The service is consistently praised for its efficiency, with reviewers noting the ease of obtaining insurance with low down payments and various payment plans. Customer service is also highly regarded, with many mentioning helpful live agents and a stress-free experience. However, some customers were not happy with the pricing, stating that the quotes were higher than expected or that the payment breakdown changed after signing up. A few other people also felt that the customer service was bad or that there were delays in getting their insurance active.

What people talk about most

Price

Customers had positive experiences with price, with many reviewers reporting that they received affordable... See more

Payment

Clients share positive opinions on payment, appreciating the flexibility and ease of setting up payment... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as amazing, streamlined, and... See more

Service

People report positive experiences with service, often describing it as fast, reliable, and easy, making the... See more

Customer service

Reviewers mention positive feedback about customer service, with many finding the agents to be helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company or App is seriously AMAZING I Can’t tell you how seriously helpful this is!! I wish nothing but continued success and great things for your company. Thank You!! For making Car insurance... See more

Rated 5 out of 5 stars

It was a streamlined , online no hassle experience i am happy the deals were awsome snx the serup was easy - i am telling everybody anx snybody- YOU BETTER GET OCHO!

Rated 5 out of 5 stars

Shopping for insurance is always a headache with a relentless amount of calls from different carriers offering basically the same plan. Ocho does it differently. They show you different options (b... See more

Rated 5 out of 5 stars

Money has very lean in my household. My budget fluctuates and it's hard to keep up with my budget to where my bills get paid on time. OCHO works with me when I'm unable to make the payment. I don't re... See more


Company details

  1. #65 of 113 best companies in Insurance Agency
  2. #21 of 41 best companies in Auto Insurance Agency
  3. #20 of 35 best companies in Insurance Broker

Written by the company

Welcome to OCHO. We’re building a better way to get insured—one that works for real life. We help you find coverage through our marketplace, then make it easier to start and stay insured with flexible payment options through Ocho Pay. That means lower upfront costs, split payments, more time when you need it, and even a chance to build your credit along the way. We believe insurance shouldn’t set you back. It should help you move forward. OCHO is currently available in TX, AZ, IL, WA, MO, GA and NM. Insurance, built around you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

They really try to find the best price…

They really try to find the best price for what you need.

April 19, 2026
OCHO logo

Reply from OCHO

Hi Tiffany! Yes, we love finding our customers the lowest price. We have a great tool called PriceCheck AI that will always get you our best price. Thank you for the review!

Rated 5 out of 5 stars

WOW!

Amazing insurance! They helped get my down payment down by $150. Most companies charged me $300. Very easy to sign up and very affordable.

April 17, 2026
Rated 1 out of 5 stars

I was told I’d get a better rate

I was told I’d get a better rate, but after waiting almost 1.5 hours, the quote was much higher than expected. I have a clean MVR and no lapse in coverage, so the pricing made no sense. The biweekly payment they offered is essentially a full month’s premium. Not a good experience. And the car is a 4 cylinder yet I'm paying almost $400 per month RIDICULOUS. AS SOON AS I CAN I'M CANCELLING

April 10, 2026
OCHO logo

Reply from OCHO

Thank you for taking the time to share your feedback, and I'm sorry to hear about your experience. I understand your frustration with the quote and pricing.

I want to clarify that as a broker, we don't set insurance rates or pricing. Those are determined by the insurance carriers themselves based on their underwriting criteria, which can include factors beyond MVR history (such as age, location, vehicle type, coverage limits, claims history, and more). While we shop multiple carriers to find competitive options, we can't control their individual pricing.

That said, we'd like to help. A few suggestions:

1. Get a second opinion: We'd be happy to re-shop your coverage with different carriers to see if better rates are available.
2. Explore your coverage: Sometimes adjusting coverage limits or deductibles can impact premiums.
3. Ask about discounts: Ensure you're getting all available discounts (safe driver, bundling, etc.).

If you'd like to discuss this further or explore other options, please reach out to us directly. We're here to help you find the best value possible.

We appreciate your patience and would welcome the chance to make this right.

Rated 5 out of 5 stars

Ocho-case management! Thanks

Automobile insurance is very expensive and due to unforeseen circumstances mine was outrageously high! Ocho linked me with an affordable agency for full coverage insurance. Down payment less than $100, and every 2 weeks payments less than $200 twice a month.Ocho advocated for me as well. Ocho gives a loan and I am responsible for the policy regardless, thank you.

April 12, 2026
OCHO logo

Reply from OCHO

Thank you so much for this wonderful review! We're thrilled we could help you find affordable coverage and make the process smooth with a manageable down payment and flexible payment options.

Advocating for our customers is what we do best, we're here to shop around, find the right fit, and make sure you get the best value possible. We truly appreciate your understanding of how our lending program works, and we're grateful for your responsibility in managing your policy.

If your situation ever changes or you need to adjust your coverage in the future, please don't hesitate to reach out. We're always here to help!
Thank you for choosing us, and we're so glad we could make a difference.

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