OCHO Reviews 120

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the affordability of the prices and the flexibility of payment options, which are often described as convenient and budget-friendly. Many people appreciate the streamlined and quick user experience, finding the sign-up process smooth and easy to navigate. The service is consistently praised for its efficiency, with reviewers noting the ease of obtaining insurance with low down payments and various payment plans. Customer service is also highly regarded, with many mentioning helpful live agents and a stress-free experience. However, some customers were not happy with the pricing, stating that the quotes were higher than expected or that the payment breakdown changed after signing up. A few other people also felt that the customer service was bad or that there were delays in getting their insurance active.

What people talk about most

Price

Customers had positive experiences with price, with many reviewers reporting that they received affordable... See more

Payment

Clients share positive opinions on payment, appreciating the flexibility and ease of setting up payment... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as amazing, streamlined, and... See more

Service

People report positive experiences with service, often describing it as fast, reliable, and easy, making the... See more

Customer service

Reviewers mention positive feedback about customer service, with many finding the agents to be helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company or App is seriously AMAZING I Can’t tell you how seriously helpful this is!! I wish nothing but continued success and great things for your company. Thank You!! For making Car insurance... See more

Rated 5 out of 5 stars

It was a streamlined , online no hassle experience i am happy the deals were awsome snx the serup was easy - i am telling everybody anx snybody- YOU BETTER GET OCHO!

Rated 5 out of 5 stars

Shopping for insurance is always a headache with a relentless amount of calls from different carriers offering basically the same plan. Ocho does it differently. They show you different options (b... See more

Rated 5 out of 5 stars

Money has very lean in my household. My budget fluctuates and it's hard to keep up with my budget to where my bills get paid on time. OCHO works with me when I'm unable to make the payment. I don't re... See more


Company details

  1. #65 of 113 best companies in Insurance Agency
  2. #21 of 41 best companies in Auto Insurance Agency
  3. #20 of 35 best companies in Insurance Broker

Written by the company

Welcome to OCHO. We’re building a better way to get insured—one that works for real life. We help you find coverage through our marketplace, then make it easier to start and stay insured with flexible payment options through Ocho Pay. That means lower upfront costs, split payments, more time when you need it, and even a chance to build your credit along the way. We believe insurance shouldn’t set you back. It should help you move forward. OCHO is currently available in TX, AZ, IL, WA, MO, GA and NM. Insurance, built around you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices and very affordable

They have great prices and very affordable and will help budget your expenses

April 2, 2026
OCHO logo

Reply from OCHO

Really appreciate you sharing this, thank you! We're glad to hear the pricing feels affordable and that the payment options are helping you manage your budget. That’s exactly what we aim to make easier.

We’ve got you if you ever need anything.

Rated 5 out of 5 stars

Great Job!!

April 2, 2026
OCHO logo

Reply from OCHO

We’ll take that, thank you! Really glad you had a great experience. If you ever need anything, we’ve got you.

Rated 3 out of 5 stars

Haven’t to pay every two weeks

Having to pay every two weeks

March 31, 2026
OCHO logo

Reply from OCHO

We understand that biweekly payments aren’t for everyone.
A lot of our customers actually prefer this setup because it can make payments more manageable, but we do have some flexibility. If it works better for you, you can make payments monthly, and some customers choose to make two payments at once every four weeks.
If you’d like help setting that up in a way that fits your schedule better, feel free to reach out to us, we’re happy to help!

Rated 5 out of 5 stars

Excellent and good service

Excellent and good service, and the customer service is very professional and willing to help.

April 2, 2026
OCHO logo

Reply from OCHO

Really appreciate you taking the time to say this.

Glad to hear the service has been smooth and that our team has been helpful and professional, that’s exactly what we aim for.

We’re here anytime you need us.

Rated 5 out of 5 stars

Ocho allowed me to have a lower down…

Ocho allowed me to have a lower down payment and option to pay the full 6 months off at one time. I absolutely love this app and company.

February 12, 2026
OCHO logo

Reply from OCHO

This is great to hear.

Having the option to start with a lower down payment or pay the full 6 months upfront is exactly the kind of flexibility we want to give. Glad it’s working well for you.

We appreciate you being with us, and we’ve got you if you ever need anything.

Rated 5 out of 5 stars

Fast and easy

I was able to get insurance policy for a small down payment, all from the comfort of my home.

March 31, 2026
OCHO logo

Reply from OCHO

Love this. Getting insured from home with a low down payment is exactly the experience we’re aiming for. Glad it was simple and convenient for you. If you ever need anything, we’ve got you.

Rated 5 out of 5 stars

Goter done

Well what I thought was so pleasant is that I didn't have a hundred insurance companys calling me and selling me there insurance. I filled out a few details and it seemed like in minutes I had insurance and also not having to put a large sum down at one time and have another in two weeks it was a small down payment and was able to break down my monthly payment in two parts thanks to you it was possible to get the coverage I needed thank you so much

December 11, 2025
OCHO logo

Reply from OCHO

This is exactly what we love to hear. No spam calls, no pressure, just a simple process where you can get covered in minutes. And being able to start with a small down payment and split the rest into manageable payments makes a big difference.

Really glad we could help you get the coverage you needed. We’ve got you anytime you need us.

Rated 1 out of 5 stars
OCHO logo

Reply from OCHO

We’re sorry to hear this, that’s not the experience we aim to provide.

In many cases, changes depend on processing times from the insurance carrier, but we always move as quickly as possible on our side and keep things moving.

If you’re open to it, please reach out to us so we can take a closer look at your request and help get things resolved.

Rated 5 out of 5 stars

Rogue Budget

Money has very lean in my household. My budget fluctuates and it's hard to keep up with my budget to where my bills get paid on time. OCHO works with me when I'm unable to make the payment. I don't receive your payment is late messages, I don't receive harassing phone calls and I don't get sent to collections. They don't make me feel like I'm a failure.

March 26, 2026
Rated 5 out of 5 stars

I had been looking for affordable…

I had been looking for affordable insurance for over a year and kept getting outrageous prices until I found OCHO! Now I have peace mind and have full coverage on my car at way more reasonable rate!!! Thanks OCHO!

March 23, 2026
OCHO logo

Reply from OCHO

Thank you so much for taking the time to leave us a review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look