OCHO Reviews 

144
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for making car insurance affordable and offering low down payments with flexible payment options. Many appreciate the smooth, quick, and hassle-free sign-up process, often highlighting the ease of obtaining insurance online. The service is consistently described as excellent, with people noting the efficiency and convenience of the overall experience, including the helpful app. However, some customers also noted issues with unexpected price changes after signing up and paying the down payment. There were also complaints about delays in receiving documents after payment and discrepancies in payment schedules.

What people talk about most

Price

Customers had positive experiences with price, finding affordable rates and good deals for car insurance.... See more

User experience

Clients share positive opinions on user experience, frequently describing it as quick, painless, and easy.... See more

Payment

Reviewers highlight positive aspects of payment, praising the flexible payment options, low down payments,... See more

Service

Reviewers mention positive feedback about service, highlighting the ease, speed, and helpfulness of the... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company or App is seriously AMAZING I Can’t tell you how seriously helpful this is!! I wish nothing but continued success and great things for your company. Thank You!! For making Car insurance... See more

Company replied

Rated 5 out of 5 stars

Low down payment as well as great payment options. But be very careful with this company because I needed to make a change to my policy and it’s been damn near a week ago and still no new documents w... See more

Company replied

Rated 5 out of 5 stars

Shopping for insurance is always a headache with a relentless amount of calls from different carriers offering basically the same plan. Ocho does it differently. They show you different options (b... See more

Company replied

Rated 5 out of 5 stars

It was a streamlined , online no hassle experience i am happy the deals were awsome snx the serup was easy - i am telling everybody anx snybody- YOU BETTER GET OCHO!

Company replied


Company details

  1. #76 of 116 best companies in Insurance Agency
  2. #26 of 42 best companies in Auto Insurance Agency
  3. #25 of 37 best companies in Insurance Broker

Written by the company

Welcome to OCHO. We’re building a better way to get insured—one that works for real life. We help you find coverage through our marketplace, then make it easier to start and stay insured with flexible payment options through Ocho Pay. That means lower upfront costs, split payments, more time when you need it, and even a chance to build your credit along the way. We believe insurance shouldn’t set you back. It should help you move forward. OCHO is currently available in TX, AZ, IL, WA, MO, GA and NM. Insurance, built around you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(144)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Great prices and very affordable

They have great prices and very affordable and will help budget your expenses

April 2, 2026
OCHO logo

Reply from OCHO

Really appreciate you sharing this, thank you! We're glad to hear the pricing feels affordable and that the payment options are helping you manage your budget. That’s exactly what we aim to make easier.

We’ve got you if you ever need anything.

Rated 5 out of 5 stars

Great Job!!

April 2, 2026
OCHO logo

Reply from OCHO

We’ll take that, thank you! Really glad you had a great experience. If you ever need anything, we’ve got you.

Rated 3 out of 5 stars

Haven’t to pay every two weeks

Having to pay every two weeks

March 31, 2026
OCHO logo

Reply from OCHO

We understand that biweekly payments aren’t for everyone.
A lot of our customers actually prefer this setup because it can make payments more manageable, but we do have some flexibility. If it works better for you, you can make payments monthly, and some customers choose to make two payments at once every four weeks.
If you’d like help setting that up in a way that fits your schedule better, feel free to reach out to us, we’re happy to help!

Rated 5 out of 5 stars

Excellent and good service

Excellent and good service, and the customer service is very professional and willing to help.

April 2, 2026
OCHO logo

Reply from OCHO

Really appreciate you taking the time to say this.

Glad to hear the service has been smooth and that our team has been helpful and professional, that’s exactly what we aim for.

We’re here anytime you need us.

Rated 5 out of 5 stars

Ocho allowed me to have a lower down…

Ocho allowed me to have a lower down payment and option to pay the full 6 months off at one time. I absolutely love this app and company.

February 12, 2026
OCHO logo

Reply from OCHO

This is great to hear.

Having the option to start with a lower down payment or pay the full 6 months upfront is exactly the kind of flexibility we want to give. Glad it’s working well for you.

We appreciate you being with us, and we’ve got you if you ever need anything.

Rated 5 out of 5 stars

Fast and easy

I was able to get insurance policy for a small down payment, all from the comfort of my home.

March 31, 2026
OCHO logo

Reply from OCHO

Love this. Getting insured from home with a low down payment is exactly the experience we’re aiming for. Glad it was simple and convenient for you. If you ever need anything, we’ve got you.

Rated 5 out of 5 stars

Goter done

Well what I thought was so pleasant is that I didn't have a hundred insurance companys calling me and selling me there insurance. I filled out a few details and it seemed like in minutes I had insurance and also not having to put a large sum down at one time and have another in two weeks it was a small down payment and was able to break down my monthly payment in two parts thanks to you it was possible to get the coverage I needed thank you so much

December 11, 2025
OCHO logo

Reply from OCHO

This is exactly what we love to hear. No spam calls, no pressure, just a simple process where you can get covered in minutes. And being able to start with a small down payment and split the rest into manageable payments makes a big difference.

Really glad we could help you get the coverage you needed. We’ve got you anytime you need us.

Rated 1 out of 5 stars
OCHO logo

Reply from OCHO

We’re sorry to hear this, that’s not the experience we aim to provide.

In many cases, changes depend on processing times from the insurance carrier, but we always move as quickly as possible on our side and keep things moving.

If you’re open to it, please reach out to us so we can take a closer look at your request and help get things resolved.

Rated 5 out of 5 stars

Rogue Budget

Money has very lean in my household. My budget fluctuates and it's hard to keep up with my budget to where my bills get paid on time. OCHO works with me when I'm unable to make the payment. I don't receive your payment is late messages, I don't receive harassing phone calls and I don't get sent to collections. They don't make me feel like I'm a failure.

March 26, 2026

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