OCHO Reviews 

148
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the affordable pricing, often finding cheaper rates and significant savings compared to other providers. People highly value the flexible payment options, including low down payments and customizable schedules that fit various budgets. The user experience is frequently highlighted as easy, quick, and streamlined, making the entire insurance process stress-free and convenient. However, some customers noted issues with initial quotes changing after sign-up, leading to unexpected amounts. A few people also experienced delays in receiving documents or problems with policy changes not being correctly applied.

What people talk about most

Price

Consumers find price to be a positive aspect, with many reviewers appreciating the affordable rates and lower... See more

User experience

Clients share positive opinions on user experience, highlighting it as easy, fast, and streamlined. Many... See more

Payment

Reviewers mention positive feedback about payment, highlighting flexible options, low down payments, and... See more

Service

Users describe positive interactions with service, highlighting quick, fast, and easy processes for obtaining... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and friendliness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company or App is seriously AMAZING I Can’t tell you how seriously helpful this is!! I wish nothing but continued success and great things for your company. Thank You!! For making Car insurance... See more

Company replied

Rated 5 out of 5 stars

Shopping for insurance is always a headache with a relentless amount of calls from different carriers offering basically the same plan. Ocho does it differently. They show you different options (b... See more

Company replied

Rated 5 out of 5 stars

It was a streamlined , online no hassle experience i am happy the deals were awsome snx the serup was easy - i am telling everybody anx snybody- YOU BETTER GET OCHO!

Company replied

Rated 5 out of 5 stars

Money has very lean in my household. My budget fluctuates and it's hard to keep up with my budget to where my bills get paid on time. OCHO works with me when I'm unable to make the payment. I don't re... See more


Company details

  1. #76 of 116 best companies in Insurance Agency
  2. #26 of 42 best companies in Auto Insurance Agency
  3. #25 of 35 best companies in Insurance Broker

Written by the company

Welcome to OCHO. We’re building a better way to get insured—one that works for real life. We help you find coverage through our marketplace, then make it easier to start and stay insured with flexible payment options through Ocho Pay. That means lower upfront costs, split payments, more time when you need it, and even a chance to build your credit along the way. We believe insurance shouldn’t set you back. It should help you move forward. OCHO is currently available in TX, AZ, IL, WA, MO, GA and NM. Insurance, built around you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(148)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of process

Ease of process

March 2, 2026
OCHO logo

Reply from OCHO

Thanks for your review! We're glad to hear the process was easy. Our goal is to make getting car insurance simple and straightforward so drivers can get covered without unnecessary hassle.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Easy and quick.

Easy and quick.. needed insurance on my way to pick up my new car and had it within 30 min or less.

March 4, 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're glad we could help you get car insurance quickly when you needed it. Being able to get covered fast means you can get on the road with confidence.

Enjoy your new wheels, and we appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Cheap affordable insurance

Cheap affordable insurance

March 1, 2026
OCHO logo

Reply from OCHO

Thank you for feedback! We're so glad to hear you found affordable car insurance with OCHO. Our goal is to help drivers get the coverage they need with payments that are easier to manage.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Glad I got insurance with through you…

Glad I got insurance with through you all a good experience.

March 3, 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're glad to hear you had a good experience getting car insurance with OCHO. Our goal is to make it simple for drivers to get covered and keep their payments manageable.

We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Cheaper quote and monthly payment

Cheaper quote and monthly payment

February 28, 2026
OCHO logo

Reply from OCHO

Thanks for your review! We're glad you found a cheaper car insurance quote and a monthly payment that works for your budget. Helping drivers lower their upfront costs and keep payments manageable is exactly what OCHO is here for.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

This deal is real, save money

I was able to save $200 for the deposit that i normally have to pay with other insurance companies, and you can choose how often I pay weekly, bi weekly or monthly, it's worth it for fact.

February 28, 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're so happy to hear OCHO helped you save on your car insurance down payment and made it easier to get started with coverage. Being able to spread out payments bi-weekly, or monthly is something we offer so drivers can choose a plan that fits their budget.

We appreciate you taking the time to leave a review and are so glad OCHO could help make getting insured a little more manageable.

Rated 1 out of 5 stars

You gave me a price breakdown then…

You gave me a price breakdown then changed the amounts after I signed up and paid the down payment. This is not good and I will be looking for a different company. Trust and integrity matter!

February 28, 2026
OCHO logo

Reply from OCHO

We’re sorry to hear this has been your experience, we understand how frustrating it can feel when amounts don’t look the way you expected. Trust absolutely matters.
After reviewing your account, it looks like the balance change was related to a policy cancellation and reinstatement. When a policy is cancelled and later reinstated, carriers often apply fees which can affect the reinstatement amount due. In short, your original insurance premium did not change, however, additional fees were added due to the cancellation and the remaining balance being rolled over at reinstatement.
That said, we never want anything to feel unclear. Transparency is important to us, and we’re happy to walk through the breakdown with you step by step to make sure everything makes sense.
Please reach out to us directly, and we’ll review it together. We’re here to help.

Rated 4 out of 5 stars

Happy Customer 😊

They were very quick. I had insurance within an hour.

March 2, 2026
OCHO logo

Reply from OCHO

Thanks for sharing your experience! We're glad we could help you get car insurance quickly and make the process simple. Getting drivers covered without long waits is always our goal.

We appreciate you taking the time to leave a review and are happy OCHO was able to get you insured so fast.

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