Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
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See what reviewers are saying
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... See more
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... See more
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... See more
Company details
Written by the company
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Contact info
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
Really bad customer service
Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
December 15, 2021
Unprompted review
Very helpful and they have a great…
Very helpful and they have a great range of frames. I have been communicating with Vimi with regards to one of the frames she has to request from abroad she did her best to bring me the right one I cannot thank her enough for what she did.
July 29, 2021
Unprompted review
Arrived on time and as described.
April 4, 2019
Unprompted review
Very happy with my purchase of Oliver…
Very happy with my purchase of Oliver Peoples sunglasses & confident that they are the genuine article at a very competitive price. They were also well packaged and DPD provided an accurate time window of delivery.
December 14, 2018
Unprompted review
The right place for your peace of mind
Competent, ready to help, always very kind
November 29, 2018
Unprompted review
Great selection great selection
Great selection , I ordered online and received it two days later.
November 28, 2018
Unprompted review
Simply fantastic customer service!
Simply fantastic customer service!
Amazing selection of stylish glasses backed by helpful, knowledgeable team. A winning combination.
November 23, 2018
Unprompted review
Fantastic Service at OCO
Jennie and her team at OCO always impress me with their professionalism, skills and knowledge. They're always so helpful I never go anywhere else
November 13, 2018
Unprompted review
The specialist was very kind
The specialist was very kind, patient, and provide the well service during the try in progress. She allows us to express my favourites, and let me out the shop to see the frame under the sun light.
Shop provide the fame style which rarely see outside the other optical shops which is great
November 7, 2018
Unprompted review
Best customer service I have seen in a…
Best customer service I have seen in a while. Highly recommend.
November 6, 2018
Unprompted review
Great!
Everyone on the shop floor was very friendly and professional, giving good advice and had great product knowledge.
Product choice was varied and interesting.
October 24, 2018
Unprompted review
OCO is my home opticians
OCO is my home opticians. The care is good and their range of frames is great and includes off the beaten track designer ones. Good price. Good prompt delivery.
October 23, 2018
Unprompted review
My glasses were sent to me within a…
My glasses were sent to me within a week. They look great and I'm super happy with the service overall!
October 23, 2018
Unprompted review
Bargain frames delivered speedily would…
Bargain frames delivered speedily would shop again with confidence
September 30, 2018
Unprompted review
Great service and great product.
Great service and great product.
Staff are extremely helpful!
Will recommend to friends and will definitely be returning
September 22, 2018
Unprompted review
Very pleased with my order
Very pleased with my order. Excellent service and very quick delivery!
Top glasses to a very competitive price.
August 10, 2018
Unprompted review
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