Octane Rent - Luxury Car Rental Dubai Reviews 39

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We rented a BMW 3 Series sedan for a long-term period. Everything went well. Manager Godfrey explained everything politely and in detail when handing over the car. What we appreciated most was that it... See more

Company replied

Rated 5 out of 5 stars

Prices were clear (finally someone who doesn’t hide fees), the support actually replies like real humans, and they let me switch the car mid-rental without making it a whole drama. Little things, but... See more

Company replied

Rated 1 out of 5 stars

I tried booking a car with them for my vacation to visit my family. They saw I was hesitant and told me they would offer me a discount. After agreeing on the price and sending them my documents, the... See more

Company replied

Rated 5 out of 5 stars

I've used this rental service multiple times now, and each time has been a breeze. The staff is not only exceptionally friendly and professional but also leaves no stone unturned in addressing any qu... See more

Company details

  1. Car Rental Agency

Written by the company

Octane.Rent is a no-deposit car rental company with over 400 vehicles available. We offer all types of cars - from economy and SUVs to luxury and supercars. Winner of Best Luxury Car Rental in Dubai 2025, Octane.Rent is recognized for premium service and top-tier vehicles. Our fleet includes Lamborghini, Ferrari, Rolls-Royce, Bentley, Mercedes-Benz, BMW, Porsche, and more. Why choose us: • No security deposit • 400+ cars in stock • Competitive pricing, no hidden fees • Strong corporate rental conditions • Excellent long-term rental offers • Fast booking process • 24/7 customer support • Delivery to airport, hotel, or any location Octane.Rent — transparent, reliable, and professional car rental.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

39 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great experience

Great experience with Octane car rental. Starting from convenient booking process, excellent car condition and overall service is very professional. During rental period the team supported and helped in any queries. Highly recommended 👍

February 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick booking

Quick booking, fair price, car delivered on time. Returned it at the airport with zero hassle.

February 12, 2026
Rated 5 out of 5 stars

I chose Octane Rent because of their…

I chose Octane Rent because of their reputation and they didn't disappoint. Everything was handled honestly and professionally. I felt like dealing with a company that values long-term trust.

February 28, 2026
Unprompted review
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Reply from Octane Rent - Luxury Car Rental Dubai

Thank you for your trust and for choosing our company

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Rated 5 out of 5 stars

I rented a sports car and it truly…

I rented a sports car and it truly elevated my Dubai visit. The vehicle was in excellent condition and drove smoothly. It added a special toutch to my overall trip.

January 30, 2026
Unprompted review
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Reply from Octane Rent - Luxury Car Rental Dubai

Thank you very much for your trust and for choosing our company

Rated 5 out of 5 stars

We rented a BMW 3 Series sedan for a…

We rented a BMW 3 Series sedan for a long-term period. Everything went well. Manager Godfrey explained everything politely and in detail when handing over the car. What we appreciated most was that it’s possible to rent without a deposit.

February 11, 2026
Unprompted review
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Reply from Octane Rent - Luxury Car Rental Dubai

Thank you for your review. We will also pass your kind words on to Godfrey.

Rated 1 out of 5 stars

Tried booking a car with them for my vacation

I tried booking a car with them for my vacation to visit my family. They saw I was hesitant and told me they would offer me a discount. After agreeing on the price and sending them my documents, they asked me if I have an international driving license. I said no because I do not require one to drive in the UAE (I have a valid EU license). They then told me that the RTA requires me to have an IDL and that they could get me one for 200aed extra. I told them this is not true as I am up to date with RTA laws and drive with my EU license every time I visit the country.

I do not recommend booking with them. It is a waste of time and they are constantly adding hidden fees to get you to pay extra for everything.

February 9, 2026
Unprompted review
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Reply from Octane Rent - Luxury Car Rental Dubai

Thank you for your feedback.

We would like to clarify the legal requirements to avoid any misunderstanding.

According to the official guidelines of the Roads and Transport Authority (RTA) and UAE traffic regulations, visitors may drive in the UAE without an International Driving Permit (IDP) only if they hold a passport and driving license from the same approved country.

In this case:

A Greek driving license is valid in the UAE when presented with a Greek passport.

If the passport is American (in your case), the license must correspond to the same country of passport issuance, or an International Driving Permit (IDP) is required.

This requirement is not set by our company, but by UAE authorities and insurance compliance rules. Rental companies must strictly follow these regulations to ensure the vehicle is legally covered.

For official reference:

UAE Government Portal – Driving in the UAE for Tourists: please check the recognition section for non nationals
https://moi.gov.ae/en/about.moi/content/markhoos.initiative.aspx?csrt=1064619073015098963

We do not add hidden fees. Any additional requirement, such as an IDP, is communicated to ensure full legal compliance and insurance validity, in this case the 200 AED does not have to be paid to us — you can obtain the IDP yourself, and it will cost you the same 200 AED.

We appreciate your understanding.

Rated 5 out of 5 stars

Rented a car for a weekend

Rented a car for a weekend, everything was perfect — quick pickup, clean vehicle. The team was responsive and professional. Would definitely use Octane again.

December 30, 2025
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Rated 5 out of 5 stars

Will be using for next trip

Amazing services. It was really surprisingly quick turnaround and getting everything sorted, plus the car we received was absolutely spotless.

December 28, 2025
Unprompted review
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Reply from Octane Rent - Luxury Car Rental Dubai

Thank you for your wonderful feedback! We’re glad you enjoyed the quick service.

Rated 5 out of 5 stars

My trip to Dubai with Octane.Rent

Renting a car in Dubai was the best decision I made. The car was delivered to me at the airport, the cabin was clean and tidy, what surprised me the most was the availability of drinking water in the cabin (it was very useful after the flight).
The choice fell on this company mainly due to the lack of a deposit. Thank you very much🤗

December 10, 2025
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Reply from Octane Rent - Luxury Car Rental Dubai

Thank you for your lovely review! We’re happy the airport delivery, clean car, and small details made your experience special. Hope to see you again in Dubai 🤗🚗

Rated 5 out of 5 stars

I visited Dubai about a month ago and…

I visited Dubai about a month ago and rented an Audi A7 from Octane Rent for one week. The car was in great condition, and the service was smooth and reliable. Overall, I was satisfied with the experience.

December 1, 2025
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Reply from Octane Rent - Luxury Car Rental Dubai

Thank you for your feedback! We’re glad you enjoyed the Audi A7 and had a smooth, reliable experience with us. We hope to see you again soon

Rated 5 out of 5 stars

Prices were clear (finally someone who…

Prices were clear (finally someone who doesn’t hide fees), the support actually replies like real humans, and they let me switch the car mid-rental without making it a whole drama. Little things, but they made the whole experience feel…

December 9, 2025
Unprompted review
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Reply from Octane Rent - Luxury Car Rental Dubai

…smooth and stress-free. Thanks for noticing the details. We’re glad the flexibility and transparency made your experience a great one!

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Rated 1 out of 5 stars

Beware of Aggressive and Unfair Treatment by Octane Rental

I made a mistake by taking my rental car into the desert — it was a breach of contract and carried a 2,000 AED fine, which I was willing to pay. However, what happened next was completely unacceptable.

Late at night, while we were camping, two men from Octane Rental (both Russian) drove out to our location and demanded to take the car immediately, claiming there were 10,000 AED in “damages.” They even brought a card machine to collect payment on the spot. When I refused to sign any paperwork or make a payment without proper verification, they called the police.

The police arrived and were clearly surprised by the situation. They ordered the men to leave and advised me to return the car the next day for inspection. I followed their instructions, and after a fairer review, the total costs came to 2,750 AED for minor scratches and cleaning, plus the 2,000 AED fine.

My advice:
1. Octane’s cars are GPS-tracked, so any off-road driving will be detected.
2. Be cautious — the company uses very aggressive tactics to pressure customers into paying inflated damage fees.

October 18, 2025
Unprompted review
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Reply from Octane Rent - Luxury Car Rental Dubai

Gerard,
Thank you for your feedback. We understand your concern; however, driving our vehicles into the desert is strictly prohibited in the rental agreement. We always warn our clients about this. These cars are not equipped or insured for off-road use - desert sand and heat can seriously damage the engine, suspension, and air-intake systems within minutes.

Our team responded only to secure the vehicle and prevent further harm. After a proper inspection, the final charge reflected real, documented costs for cleaning and minor repairs, in addition to the contractual fine.

We regret any misunderstanding and remain committed to respectful and transparent service.

Rated 5 out of 5 stars

Reliable & trustworthy

I've had a few bad experiences with car companies in the past. Octane on the other hand were super easy to deal with and very responsive with any queries I had.

Highly recommend and will use again if back in Dubai, I followed their rules but would recommend carrying out a thorough inspection of the car beforehand and even use a video to highlight any defects.

October 12, 2025
Unprompted review
Rated 3 out of 5 stars

Terrible experience – ruined part of our vacation

We had an Audi Q8 delivered to our hotel. The car was clean but had extensive paint damage. Soon we noticed it was dangerously shaking at higher speeds. The service team only responded after a lot of waiting, picked up the car from our hotel, and returned it without fixing the issue. After more calls and wasted time, we were finally able to exchange the car.

The manager promised compensation and extra options, but these turned out to be empty promises. After over 2 hours of waiting, we received a Porsche Macan – only for the last day of our vacation. All the frustration and lost time seriously ruined our trip.

Returning the car was another disaster. The pickup person arrived late, and we never saw them in person. Because we couldn’t wait longer without risking our flight, we had to park the car, leave the keys inside, and send a photo. Shortly after, we received a video showing a “new” scratch on the hood with an immediate demand to pay 315 AED, as if it had been planned in advance. And this happened despite having the Octane Shield option, which only covers incidents with a police report. Pure deception.

Octane Rent Dubai = terrible communication, unreliable service, empty promises, and unjustified damage claims.
After a lot of messages and time explaining we got the 315 AED charged for the scratch back.

September 3, 2025
Unprompted review
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Reply from Octane Rent - Luxury Car Rental Dubai

Yente,
We’re sorry to hear about your experience and appreciate the chance to clarify. Every vehicle in our fleet is inspected before delivery, but mechanical issues can sometimes appear unexpectedly. In such rare cases, our priority is always to replace the car as quickly as possible.

We regret any inconvenience caused by delays and miscommunication during your trip. Regarding the 315 AED charge, it was related to a verified new scratch recorded upon return, but we understand your concern and will review the case again to ensure it was handled correctly and fairly.

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Rated 5 out of 5 stars

This was my second time using Octane

This was my second time using Octane, and once again, everything went smoothly. The car was spotless, the team was professional, and there were no surprises in terms of cost. They really deliver what they promise, which is rare in this industry. Very happy with the overall service.

August 18, 2025
Unprompted review

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