OctaWeb Limited Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

OctaWeb is by far one of the best hosting company's I've gone with so far. During the whole set-up proccess of my products the team was fast in replying to solve problems and always kept me informed... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Octaweb for around two years now, and nothing is ever too much trouble for Kieran, Jay, and the rest of the team. My new business plans to work closely with Jay and Kiera... See more

Company replied

Rated 5 out of 5 stars

We've used OctaWeb now for over 4 months and they've been exceptional, their turnaround time for work requests is brilliant including their customer service. Nothing is ever too much for these guys an... See more

Company replied

Rated 5 out of 5 stars

Amazing Company! I transferred overt to Octaweb about 3 days ago when my VPS, Website & Emails were sabotaged by my previous hosts. Octaweb helped me get them back and recover all data onto the new... See more

Company replied

Company details

  1. Web Hosting Company
  2. Email Service Provider
  3. Website Designer

Written by the company

Based in the North East of England, we offer Virtual Private Servers, Dedicated Servers (Virtual and Bare Metal), cPanel Hosting, Private Branch Exchange Hosting, Domains and Web Development. We help you thrive online with top-tier performance and expert support!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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1-star

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Rated 5 out of 5 stars

OctaWeb

OctaWeb is by far one of the best hosting company's I've gone with so far. During the whole set-up proccess of my products the team was fast in replying to solve problems and always kept me informed.

Would recommended to anyone that is looking In to using OctaWeb.

January 9, 2026
Unprompted review
OctaWeb Limited logo

Reply from OctaWeb Limited

Thank you so much for taking the time to share this. It means a lot to our team to hear that your setup experience was smooth, responsive, and well‑supported throughout. We work hard to keep customers informed at every step, so it’s great to know that came through for you.

We really appreciate the recommendation and are thrilled to have you with us at OctaWeb. If you ever need anything, we’re always here to help!

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Rated 5 out of 5 stars

Highly Recommended IT Provider

I’ve been working with Octaweb for around two years now, and nothing is ever too much trouble for Kieran, Jay, and the rest of the team.

My new business plans to work closely with Jay and Kieran over the next decade as we launch a new product, and we intend to rely on them for all our telephony, web, email, and storage needs.

They respond quickly to queries and issues, and I’ve always found them honest and transparent in their interactions. On the one occasion something went wrong (and it wasn’t entirely their fault), they acknowledged it immediately and resolved it quickly.

If you need reliable and trustworthy IT support, I would definitely recommend Octaweb.

October 20, 2025
Unprompted review
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Reply from OctaWeb Limited

Thanks for the review Mark - We are looking forward to seeing what the future holds!

Rated 5 out of 5 stars

Nothing short of 5 stars

Nothing short of 5 stars! OctaWeb have truly elevated my franchise business, including a custom designed framework for my franchisees to order stock. I can not sing the teams praises enough!

July 19, 2024
Unprompted review
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Reply from OctaWeb Limited

Thanks for the review Craft UK! It has been a pleasure assisting you and your team!

Rated 5 out of 5 stars

Highly recommended

Absolutely lovely experience quick and efficient service great switch of service to them couldn’t recommend more

April 3, 2025
Unprompted review
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Reply from OctaWeb Limited

Thanks for leaving a review Kieran! It has been a pleasure getting your services up and running- hopefully you have a smoother, more reliable hosting experience with us!

Rated 5 out of 5 stars

Very Helpful, Dedicated Hosting Provider

Bought many services from OctaWeb [VPS & VDS]. I can honestly say they are one of the best hosting providers out there. They are friendly, quick and when something did go wrong while setting up my VDS, they managed to find a workaround. Very dedicated staff team.

Would highly recommend!

January 24, 2025
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Reply from OctaWeb Limited

Thank you for the kind review Ethan - we pride ourselves on transparency and accountability for when things do go wrong and we are pleased that you have had a brilliant experience with us!

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Rated 5 out of 5 stars

Great services

Great services easy to get going, got my vps within 12 hours with a minor issue which needed resolving in order to access the server

January 16, 2025
Unprompted review
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Reply from OctaWeb Limited

Thanks for the review Ben! We look forward to continuing to work with you <3

Rated 5 out of 5 stars

Great Customer Service

OctaWeb have always been able to provide me exactly what I needed when required. Prices are reasonable and upgrades are seamless. Throughout the last few years I have used Octa Web I have personally never experienced any downtime.

10/10 would recommend!

January 24, 2025
Unprompted review
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Reply from OctaWeb Limited

Hey Jordan! Thanks so much for your review - it really does mean a lot to all of us! We'll always be here whenever you need us 💪

Rated 5 out of 5 stars

5* Octaweb

Octaweb has consistently grown and proven itself as one of the best budget-friendly hosting providers available. If you're looking for a reliable hosting platform backed by a team that truly values its customers, Octaweb should be your first and only choice!

January 9, 2025
Unprompted review
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Reply from OctaWeb Limited

Thank you for the kind review Tim! Its an absolute pleasure hosting you and we look forward to the future!

Rated 5 out of 5 stars

Amazing Hosts!

Amazing Company! I transferred overt to Octaweb about 3 days ago when my VPS, Website & Emails were sabotaged by my previous hosts.

Octaweb helped me get them back and recover all data onto the new systems. They handled all the VPS Data transfers and setup and I couldn't be more appreciative!

October 25, 2024
Unprompted review
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Reply from OctaWeb Limited

Thank you so much for your review Leon, it means a lot! We look forward to working with you in the future.

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Rated 5 out of 5 stars

OctaWeb ⭐️⭐️⭐️⭐️⭐️

Octaweb is truly amazing and are really passionate in providing 10/10 support to their customers. They've gone far and beyond in a desperate time of need and swiftly rectified all the issues that was created by another hosting (cowboy) server, and had our services up and running again making it outstandingly better! Would highly recommend OctaWeb without hesitation.

October 23, 2024
Unprompted review
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Reply from OctaWeb Limited

Thanks for leaving us a review! It has been a pleasure assisting you and we wish you the best for your business!

Rated 5 out of 5 stars

PaynesDesign Website

Octaweb created me a custom website.
I was very specific with how I wanted it to look and they did even better than what I had in mind!

Couldn't recommend them enough, the support is unmatched and prices are very good,

September 10, 2024
Unprompted review
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Reply from OctaWeb Limited

Thanks for leaving us a review - It has been a pleasure working alongside you to boost your online presence!

We look forward to continuing to work alongside you on your projects

Rated 5 out of 5 stars

OctaWeb 5*

i have dealt with OctaWeb for many months now and came to them from another service provider, they dealt with absolutely everything for me, integrating everything and never far to offer support! honestly THE best service provider you will ever find

September 7, 2024
Unprompted review
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Reply from OctaWeb Limited

Thanks for your kind review James! It has been a pleasure assisting you with your services!

Rated 5 out of 5 stars

Amazing service

Amazing service always there if need any help. coudnt ask for a better provider

July 28, 2024
Unprompted review
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Reply from OctaWeb Limited

Thank you for your kind review Jamie! It has been a pleasure assisting you and we look forward to the future!

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Rated 5 out of 5 stars

5 stars!

Great help from the team, easy setup.

July 9, 2024
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Reply from OctaWeb Limited

Thanks for the review The Conner! It has been a pleasure working alongside you to provide the best service for your use case and we wish you the best of luck with your projects!

Rated 5 out of 5 stars

Very nice people

Very nice people, always there to help without any hesitation, and always willing to work with you to ensure you have a great service

July 9, 2024
Unprompted review
OctaWeb Limited logo

Reply from OctaWeb Limited

Thanks for the review! It has been a pleasure getting your services running for your community!

Rated 5 out of 5 stars

Amazing Service With A Great Team

I was recommend by a friend to use OctaWeb's services. I purchased the VPS service on the website and I ran into a issue as it was unfamiliar to me, the staff were more than happy to assist me with any questions/queries I had.

I have used the service for over a week now and had no connection or performance issues at all.

I would recommend OctaWeb to anyone that is looking for a range of service to get in touch with them.

April 10, 2024
Unprompted review
OctaWeb Limited logo

Reply from OctaWeb Limited

Thank you for your review Jack! We pride ourselves on the quality of our services and your review really reflects our efforts!

We look forward to working with you moving forward!

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Rated 5 out of 5 stars

'Move to Us' Customer

I recently made the switch to OctaWeb after discovering them through an external advertisement within the FiveM Development Community. Intrigued by their "Move to Us" option, I decided to explore the possibility of transitioning from RocketNode to OctaWeb. Upon submitting my request, I was pleasantly surprised to receive a response within a mere three minutes, complete with a discount that, while not matching my current price, demonstrated their willingness to accommodate my budget.

Emboldened by their responsiveness, I engaged in negotiations to further adjust the cost, ultimately securing a 25% discount from the original pricing. The payment process was seamless, and the transition from RocketNode to OctaWeb VPS was executed flawlessly, with the added convenience of their offer to handle the migration process on my behalf.

One of the standout features of OctaWeb is its affordability, coupled with a plethora of versatile options catering to diverse requirements. Following the purchase, the VPS setup was completed in an astonishing five minutes, showcasing the efficiency of their service.

As I delved into configuring my TeamSpeak3 server on the new VPS, I encountered a few issues. To my delight, the support team responded promptly, providing assistance within minutes. Remarkably, they even offered to access my VPS directly, resolving the issues in a mere five minutes. Since then, my VPS has exhibited 100% uptime, and I haven't encountered any further issues.

What truly sets OctaWeb apart is the outstanding quality of their support. The Live Chat portal serves as a valuable resource for queries, with the team displaying exceptional speed and effectiveness in their responses. Their support extends beyond mere answers; they have pre-written guides available and are always ready to assist.

In summary, OctaWeb has proven to be a reliable and efficient hosting provider, seamlessly executing the transition process, offering affordable solutions, and providing top-notch support. My experience with them has been nothing short of fantastic, and I am thoroughly satisfied with the performance and quality of their services.

February 7, 2024
Unprompted review
OctaWeb Limited logo

Reply from OctaWeb Limited

Thank you for your review Lucas! We appreciate your support and look forward to working with you more! - Jay

Rated 5 out of 5 stars

Octoweb

I have been with Octoweb for nearly over a year. They have a really committed staff team who help you when ever needed. Even if you cant seem to get a hang of whatever they offer, open a ticket and they respond to you super quickly, even when they are not working!
Highly Recommend

October 1, 2023
Unprompted review
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Reply from OctaWeb Limited

Thanks for your kind review Mozzieee! We pride ourselves on our dedication to our customers and hope to work with you again soon!

Rated 5 out of 5 stars

Cpanel

Currently using the OctaWeb service for my VPS, really good quality and always on hand to give support for any issues that I might encounter when I am using it. Would really recommend using them as they are both professional and reasonable when dealing with customers.

October 15, 2023
Unprompted review
OctaWeb Limited logo

Reply from OctaWeb Limited

Thanks for the kind review Oli, glad to see your enjoying our services!

We look forward to working with you again in the future :)

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