Honestly the best service and the most beautiful flowers that apparently smelled amazing and were in perfect condition and beautifully packaged! I've used a couple of companies to deliver flowers... See more
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Company details
- #8 of 18 best companies in Flower Delivery
- #6 of 12 best companies in Florist
- #3 of 4 best companies in Flower Designer
- #7 of 11 best companies in Flower Market
Written by the company
Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.
Contact info
21-43 44th Road, 11101, Long Island City, United States
- (646) 660-5281
- info@odealarose.com
- odealarose.com
Replied to 90% of negative reviews
Typically replies within 48 hours
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Beautiful flowers delivered on time and…
Beautiful flowers delivered on time and exactly where they were supposed to be at a fair price.
i loved getting a picture of what was…
i loved getting a picture of what was being sent
What? No Vase?
Update after receiving response from the merchant:
These flowers were not delivered in a "signature gift box" as you have responded. The flowers were left at the recipient's door leaning against the door frame.
The flowers were lovely however I have never experienced an expensive arrangement of flowers that does not arrive in a vase.

Reply from Ode à la Rose
Absolutely beautiful bouquet
Absolutely beautiful bouquet! The flowers were incredibly fresh and the quality was outstanding. The arrangement looked exactly like the photos and was stunning. You can tell they really care about what they send out. Hands down one of the best flower services I’ve used — I will definitely be ordering from them again!
Great personal experience
Even though I ordered online, the experience was very personal with a little back and forth by e mail. Really appreciate this extra time and care. The lucky recipient said the flowers and packaging and card were beautiful and intentional. Thank you so much.
The delivary was on time and the flowers were fresh and looked like the phot., fresh flowers that looked like online picture
Delivary was on time (even though I asked it be delivared quickly on same day as order in bad weather) and flowers were fresh and looked like the photo of the boquet I ordered.
really underwhelmed with the…
really underwhelmed with the arrangement you sent to my brother’s celebration of life
wish the flowers I ordered represented my intentions better.

Reply from Ode à la Rose
I received no confirmation that my…
I received no confirmation that my order was delivered. Please advise.

Reply from Ode à la Rose
Beautiful arrangement sent
Beautiful arrangement sent! Very happy with your service and efficiency!
Placed the order at 6pm and it was…
Placed the order at 6pm and it was delivered two hours later that same day. Great service!
My niece was thrilled with the pink…
My niece was thrilled with the pink roses for her 30th birthday!
Great communication of every step of…
Great communication of every step of the process and a beautiful arrangement!

Reply from Ode à la Rose
The best!!
The best!!!
Flowers are gorgeous! Fragrant! And last a long time!! Excellent delivery service !
10-stars!
Internet ordering some difficulty ordering and adding…
Had some difficulty ordering and adding items to the app, however, called and the agent was very helpful.
Continued communication until delivery…
Continued communication until delivery was completed. Gift recipient was very happy with the bouquet and she is quite particular. A good experience. Thank u you.
Great ordering process
Appreciate the communications after the order is placed, as well as the photo of the arrangement. Website ordering is the best, very nice flow, so easy to complete the addresses and enclosure note online, versus telling someone on the phone.
The customer service is above & beyond
The customer service is above & beyond, even on a very busy Valentine's Day 2026 weekend. The flowers were fresh, healthy and smelled divine. And the packing is the most adorable floral packaging I've ever seen. For eight years, I've received a bouquet of flowers from my niece, and in this year of my first Ode a la Rose delivery, my smile began with the cute pink box.
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