The fruit teas were great but they seemed to disappear and stopped sending subscriptions in Spring 2022. Have not been able to order on the website since this time, and no products are available to or... See more
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Great and stylish office cup that seats perfectly in hand and on my desk. It keeps hit for hours and ages so no more cold cups of tea of coffee. The teas selection gives you good idea of what the true... See more
Absolutely love OffBlak teas; I first started off with the taster packs and was pleasantly surprised to discovered each and every flavour was delicious! So many teams give off a fab smell, then disa... See more
Company replied
It rouses me from somnolent to alert in afteronnons when I need it, and appears not to inhibit my sleep that night.
Company details
Information provided by various external sources
OFFBLAK - Join the tea subscription T-Club and Fall in Love! A new generation of tea for a new generation of you. Discover the entire range of OFFBLAK tea flavours and choose from our black, green, herbal or fruit flavoured teas and infusions.
Contact info
Shepherds Bush Road 184, W6 7NL, London, United Kingdom
- hi@offblak.com
- offblak.com
4.6
Excellent
367 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing Tea love the range of flavours…
Amazing Tea love the range of flavours and the packaging is absolutely beautiful
January 21, 2021
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Great Experience
Easy, informative website, products arrived quickly, as delicious as described.
January 17, 2021
Reply from OFFBLAK
Hi, thank you for the great feedback! Our customers feedback is very important to us
Brilliant
Brilliant. Lovely tea! I’m in love!!!! The only fault I have which is extremely superficial is that I wish all the packs came in a fancy box to keep the 12 packs together. However extra packaging is a waste. It’s all about what’s inside and what’s inside is wonderful!!!
January 16, 2021
Reply from OFFBLAK
Hi, thank you for the great feedback! Our customers feedback is very important to us. You can use our Gift Sets to store all your tea sachets.
Amazing
Amazing. I emailed costumer service because I got confused about the tracking of my package and they answered the next day with all the info I needed.
The only thing I didn’t enjoy was that a lot of the teas in the testing box had cinnamon and I’m allergic to it, so I couldn’t drink a lot of them. But that’s on me because I didn’t check the ingredients on each tea.
I will be ordering again, specially the jasmine green tea with orange. The best way to start the day.
January 11, 2021
Reply from OFFBLAK
Hi, thank you for the great feedback! Our customers feedback is very important to us
Great experience from end to end
Great experience from end to end. Ordering easy, fast delivery and products are packaged beautifully. The teas themselves are delicious
January 11, 2021
Reply from OFFBLAK
Thank you for you feedback, we are serving up innovative flavours, designed to bring excitement to your daily brew!
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Fast delivery and an excellent product
Fast delivery and an excellent product. Will definitely be ordering more tea! The cup keeps the drinks really hot too
January 11, 2021
Reply from OFFBLAK
Hi, thank you for the lovely review and great feedback!
BEST travel mug...EVER!
I looked online for a decent travel mug and found the Offblak site, ended up ordering the travel mug and a selection of teas and I can honestly say it’s in the running for the best thing I’ve bought this year and it’s only January! 🙌🏻
The cup keeps my tea hot for ages and the selection of teas are delicious, taking me away from my usual English breakfast and green tea. I’ve recommended these products to everyone and could not be happier with them myself. Cheers to Offblak ☕️
January 11, 2021
Reply from OFFBLAK
Hi, thank you for the great feedback! Our customers feedback is very important to us
Reply from OFFBLAK
Thank you for you feedback, we are serving up innovative flavours, designed to bring excitement to your daily brew!
Reply from OFFBLAK
Hi, thank you for the lovely review and great feedback!
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Gift for a teaaholic
Bought this for a present for my teaaholic daughter who is isolating to cheer her up.
She loved it she said the cups keep the tea hot for ages
January 7, 2021
Reply from OFFBLAK
Hi, thank you for the great feedback! Our customers feedback is very important to us
Amazing products!!
January 7, 2021
Reply from OFFBLAK
Thank you for you feedback, we are serving up innovative flavours, designed to bring excitement to your daily brew!
Tea is alright
Tea is alright - like the Earl Grey with rose. But the delivery is super slow and delivery charge for subscription was almost £4 for a £4 tea, and it was not clearly shown when you click subscription as it just show the costs of the tea. Once billed I asked to cancel the order and the team said it's too late and were unwilling to help. Poor service. If the tea was bad I would have given 1 star.
January 6, 2021
Reply from OFFBLAK
Hi Ken, we're sorry you feel this way. We are very transparent about shipping fees, our shipping fee is stated on our website. You are eligible for free delivery when your subscription order is worth over £10, or as a one off buyer, £25. As mentioned in our email, we were unable to cancel your order as it has already been dispatched from our warehouse.
I tried the cherry and cinnamon and wow…
I tried the cherry and cinnamon and wow was it delicious!
January 5, 2021
Reply from OFFBLAK
Thank you for you feedback, we are serving up innovative flavours, designed to bring excitement to your daily brew!
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Beautifully packaged tea
Beautifully packaged tea - lovely marketing - tastes great! Quite expensive.
January 5, 2021
Reply from OFFBLAK
Hi, thank you for the great feedback! Our customers feedback is very important to us
Reply from OFFBLAK
Hi, thank you for the great feedback! Our customers feedback is very important to us. We are so glad you are enjoying our teas.
Great tea can’t be with out my Earl…
Great tea can’t be with out my Earl Grey Rose thank you
January 5, 2021
Reply from OFFBLAK
Thank you for you feedback, we are serving up innovative flavours, designed to bring excitement to your daily brew!
Excellent customer service
Delivery error was corrected immediately
Customer service was excellent
Thoroughly recommend this company
January 1, 2021
Reply from OFFBLAK
Hi, thank you for the great feedback! Our customers feedback is very important to us.
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My Offblak tea from Enland
Being that I had never really cared for tea much until I had the chance to try samples of these teas. I found them to be very fresh with flavor! I like the three flavors that I had ordered Down Time, Nicely Spicy and Sleep Breezy. Not only are they full of flavor but I find drinking them is very relaxing. I am now a tea drinker!
December 31, 2020
Reply from OFFBLAK
Hi, thank you for your feedback. We are sorry for this inconvenience. Please note that some orders are taking a bit longer to get delivered by our external delivery partners, due to delays with Royal Mail, who are struggling with service delays due to the massive increase in volume. We hope you can understand this is out of our control.
Our couriers aim to deliver within the 7-10 working days period but we can’t guarantee it as delivery is done by 3rd party courier services.
Amazing service
Amazing service. Item arrived on time and packaging was great... no damage to the internal box.
December 30, 2020
Reply from OFFBLAK
Hi, thank you for the lovely review and great feedback!
Love most of the flavors so far
Love most of the flavors so far! Very smooth! Not crazy about the peach.
December 29, 2020
Reply from OFFBLAK
Thanks so much for the awesome feedback, Bonnie! What is your favourite flavour?
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