I was a bit sceptical at first because of the reviews, but I’m absolutely buzzing with my purchase. Picked up a pair of OnCloud trainers that retail at £130 for just £90, in my size and in perfect c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Only ever ordered from here once but the boots were graded 'good' but came looking brand new so I feel I got an amazing bargain for a pair of boots i wouldn't have been able to afford directly from Of... See more
I recently bought three different pairs of Adidas Samba OG trainers. They were dispatched within 48 hours, tracked with Yodel and arrived in excellent condition - no sign of being display etc. After r... See more
Company replied
I bought of Offcuts Adidas Sambae recently. Was little bit worried what would be state of them but actually they are great! The only thing was they arrived in not original Adidas box which didn't... See more
Company details
Written by the company
OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.
Contact info
London, United Kingdom
- offcuts@office.co.uk
- offcutsshoes.co.uk
3.3
Average
303 reviews
Replied to 60% of negative reviews
Typically replies within 1 month
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Shoes were in perfect condition
The shoes arrived completely as expected. I couldn't see any flaws at all.
November 1, 2022
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Shoes were a size 4 but the ankle part…
Shoes were a size 4 but the ankle part of the boot was so small I couldn’t get them on
October 27, 2022
Reply from OFFCUTS Shoes
Hi. Thanks for your feedback. We're sorry to hear that you have had this issue. Looking at your order number we can see that there wasn't a size 4 item ordered. Could you please contact us directly at offcuts@office.co.uk , so that we can help you further.
Love my shoes
What a great site great value, great service. I managed to find a pair of Sandals which I purchased a few years a go from one of your shops which I wear in summer I love them so much didn't thing I would find them again. Will definitely be looking again happy customer
October 20, 2022
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Excellent value for money and prompt shipping.
One of my favourite sites to shop from allowing you to buy quality shoes at a fraction of the price. Orders are always prompt and the shoes always match the description. You have to check regularly and be quick as items are snapped up. I had a question and contacted customer services via Facebook messenger and they replied quickly and politely. My only qualm would be that odd sizes should be priced way lower.
October 13, 2022
Unprompted review
Easy to order. Lovely boots
Easy to order. Boots look lovely unfortunately they didn’t fit my calfs. Boots were in fab condition.
September 27, 2022
Quick delivery
Good experience with offcut shoes. Happy with my purchase and quick delivery.
October 1, 2022
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I want my money back i order Some Nikes
I want my money back i order Some Nikes and i wait already 3 monhts and i dont hear antything
July 1, 2022
Reply from OFFCUTS Shoes
Hi Tomas. We're sorry to hear that you are having an issue. We are aware of another website that is similar to ours and has caused issues for many customers. If you placed your order at https://offcutsshoes.co.uk/ , please contact us through Messages or at - offcuts@office.co.uk providing your order number etc... so that we can help you further. Unfortunately if you ordered from offcut.nl - the site not associated with us in any way - then your only option to get your money back would be to go through your payment provider , bank etc... We only sell in the UK and so you wouldn't have been able to order from our site. We sympathize with you in this case and hope that you are able to receive your money back.
Poor customer service
Purchased a pair of trainers (paid for, order acknowledged) only for them to turn around and cancel the order due to 'internal issues', no further clarification. Trainers have since disappeared form site with no offer of any form compensation for their error resulting in me losing the trainers.
September 5, 2022
Unprompted review
Reply from OFFCUTS Shoes
Hi, thanks for your review. We do sincerely apologise for this issue. Unfortunately you were one of a handful of customers that this issue affected. The platform we are using to host our site has undergone some changes which caused technical problems beyond our control. We can see that you were refunded immediately and that the item you had ordered was placed back online. (At the time of posting this comment the product is still available for re-purchase.)
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It my 3rd time buying from office…
It my 3rd time buying from office offcut and each time it was a pleasure to receive item exactly as described.
Thank you so much
September 1, 2022
Amazing as usual
August 9, 2022
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Great service
Great service , great shoes …. They were immaculate for ex display .
Will use again no doubt .
August 8, 2022
Good quality shoes and boots
Good quality shoes and boots. Easy to order and swiftly delivered.
August 2, 2022
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