I was a bit sceptical at first because of the reviews, but I’m absolutely buzzing with my purchase. Picked up a pair of OnCloud trainers that retail at £130 for just £90, in my size and in perfect c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Only ever ordered from here once but the boots were graded 'good' but came looking brand new so I feel I got an amazing bargain for a pair of boots i wouldn't have been able to afford directly from Of... See more
I recently bought three different pairs of Adidas Samba OG trainers. They were dispatched within 48 hours, tracked with Yodel and arrived in excellent condition - no sign of being display etc. After r... See more
Company replied
I bought of Offcuts Adidas Sambae recently. Was little bit worried what would be state of them but actually they are great! The only thing was they arrived in not original Adidas box which didn't... See more
Company details
Written by the company
OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.
Contact info
London, United Kingdom
- offcuts@office.co.uk
- offcutsshoes.co.uk
3.3
Average
303 reviews
Replied to 60% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Great idem for an excellent price
March 23, 2023
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Absolute stroke of luck
I have had my eye on these shoes for months and finding them half price was an absolute stroke of luck. I love them and they have been much admired.
March 23, 2023
Reply from OFFCUTS Shoes
Hi Lucy. Thanks for your wonderful review. We're so happy to hear that you found your perfect pair! 😄
If you want great service and value for money you must have a look
Have now bought several pairs of boots/shoes and customer service is great. Products have all been spot on. Best part are the excellent prices for some products that are double the price anywhere else.
February 23, 2023
First time using the site
First time using the site.
Trainers arrived. on time in damaged box but they are excellent condition .
Would definitely use again . Best buy this year .
February 22, 2023
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Great price and swift delivery
February 26, 2023
I keep coming back to OFFCUTS
I keep coming back to Offcuts as I am never disappointed by the items I purchase at great competitive prices.
January 25, 2023
Sold me used shoes!
Order #173875 Sold me used shoes and a damaged box! Absolutely appalled! I’m happy to keep them now however, will not be shopping again in the future.
January 24, 2023
Unprompted review
Reply from OFFCUTS Shoes
Hi Nabeel , thanks for your review. We're sorry to hear that this has been your experience. Due to the nature of the products we sell , often ex-display products have been worn in store and the box may be damaged as the stock is moved around in the store. The images provided on the site will give an indication of what the product will look like and is accompanied by a grading system. These were graded as near-perfect and so may have had some minor faults. We appreciate your feedback and we always strive to make sure that items that are not suitable for the site are not made available for purchase.
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Free return would be great!
Free return would be great as online buyers can only imagine the shoes they bought would fit them. Or middle way maybe provide a free return and deduct the cost from the refund.
January 5, 2023
great product
really great website, product was in perfect condition and fast delivery
December 29, 2022
Found the perfect pair of Nikes for my…
Found the perfect pair of Nikes for my daughter , she loves to them!
January 2, 2023
lovely comfortable leather boots fast…
lovely comfortable leather boots fast delivery too very good value
December 30, 2022
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Quick delivery
Quick delivery. The boots are more beautiful than the picture was. Sparkly which is great for a New Year's Eve party.
December 31, 2022
2 out of the 3 pairs I bought were good…
2 out of the 3 pairs I bought were good 3rd pair had double sided tape on the insole which was not described on the website, emailed them about it but not heard anything back must be a new way of making shoes instead of using glue
December 29, 2022
Fast delivery and shoes arrived in…
Fast delivery and shoes arrived in perfect condition
November 30, 2022
Returns unhelpful!
Great idea but it’s a shame you have to pay for return postage! Bought some boots that would have been perfect but far too narrow. Need to return now but at additional cost. £10 for something that I couldn’t have known about.
November 27, 2022
Unprompted review
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Items not delivered and company very unhelpful
Ordered 2 pairs of shoes 22days ago. Yodel marked them as delivered but they were not. Office Offcuts have been awful since - making me wait 3-5 working days at a time between emails, first to confirm they’d look into it, to tell me it had been left beside a child’s bike (there are no children in my block of flats), then to say someone would be in touch with a form to complete. On the form I had to state I was happy for police to investigate ME….
It feels like they are treating me like I’ve done something wrong rather than the delivery company!!
I’m out of pocket and out of work shoes in a cost of living crisis and when I asked about a refund or redelivery they said once I’d completed the form someone could discuss what was possible…
3 weeks + and I’m still waiting.
October 31, 2022
Unprompted review
Reply from OFFCUTS Shoes
Hi, thanks for your feedback. We're really sorry to hear that there has been such a delay in getting your order refunded. I've had a look into this for you and can now confirm that your refund has now been processed. We understand how frustrating it can be when your delivery doesn't go as planned so please accept our apologies for the disappointment caused.
Just perfect
Bought a pair of Nike Air Force 1s.
Was a little worried before they arrived very quickly.
I have inspected the trai ers and cannot find anything wrong with them whatsoever. Slight tear on the box which you may expect anywhere.
My daughter is going to be so happy on Christmas morning as I told her there was no way we could afford them anywhere else. So thank you so much🙂
November 8, 2022
Unprompted review
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