Thought this company were great, last minute order - pricey but would have been worth it. However did not inform me when they couldn’t provide what I ordered (well the most expensive part of my order)... See more
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Delivery was ordered for lunchtime who delivers at 10:30 in the morning for lunch ?Food was left outside for 2 hours. Sent an email to complain no response no apology nothing. will not be using them... See more
Company replied
Delivery 4h before request.I Sandwiches were ok but tart platter very poor, fruit hardly touch as it has been sitting in the office for 4h. They charged me twice but that was resolved , we agreed on... See more
Beakfast order on Tuesday 28th January was late. I specified 0730 delivery time on the "notes" section of the online ordering form, which was not picked up by either the driver or the office. It a... See more
Company replied
Company details
Information provided by various external sources
Order sandwich platters, handcrafted salads, snacks and more for delivery to office meetings, working lunches and corporate events.
Contact info
CityPoint, 1 Ropemaker Street, EC2Y 9HT, London, United Kingdom
- 020 3965 2580
- care@officeserve.com
- officeserve.com
1.4
Bad
266 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Recommend!
Food was packed as expected, arrived promptly on time requested, was easy to order. Recommend
March 1, 2019
Unprompted review
Reply from OfficeServe
Thank you for posting a review of your experience with OfficeServe and for the recommendation.
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A Real Big Hit!
I must say a really big thank you, a last minute order with yourselves - whom I had never ordered from before and the service was not only efficient, but the food was good quality as well.
The website was easy to use and order from, I received a confirmation e-mail, food was delivered on time and on arrival the food looked amazing.
The feta cheese salad, sliced fruit platter and cheese & cracker platter were all a big hit with staff. The quality of the food was positively commented on several times during the afternoon. A very successful afternoon. Thank you! x
February 28, 2019
Unprompted review
Reply from OfficeServe
Hi Carrie, thank you for sharing about your first order with OfficeServe. It's great to know the ordering process was so smooth and that the food was well received by your team. Sounds like a successful working lunch. We look forward to delivering food to you again soon.
Excellent food well presented
The food was delicious and well presented we particularly liked the vegan options and the mozzarella and tomato salad. We will definitely be using again.
February 27, 2019
Unprompted review
Reply from OfficeServe
Thank you for posting a review of our office catering service. We've been adding more and more vegan and healthy options to our menu, so we're happy to hear they were a big hit at your meeting. See you soon ;-)
Excellent
Good selection, excellent quality and delivered on time. Thank you!
February 18, 2019
Unprompted review
Reply from OfficeServe
3 things we like to hear! Options, freshness and on-time delivery. Thank you for leaving a review. We look forward to delivering food to your team again soon.
Fast,efficient service and tasty food…
Fast,efficient service and tasty food choices.
February 16, 2019
Unprompted review
Reply from OfficeServe
Hi there, thank you for sharing your experience with OfficeServe. We know busy offices and organisations have no time to waste, so we like to make the entire ordering experience fast and efficient. Looking forward to your next order.
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Really easy service to use and the food…
Really easy service to use and the food was delicious. Previously I would order a food platter from a supermarket and delvier it myself but it would require a lot of planning and ensuring I had everything I needed, where as with Office serve all of the stress of doing it myself was taken away. I would definately use office serve again and certainly recommend.
February 14, 2019
Unprompted review
Reply from OfficeServe
We're so glad you chose to order from OfficeServe! It sure is a lot of work to go out for sandwich platters and office catering yourself. Such a hassle! Happy to part of making your work life a bit more stress free. And great to hear the food was delicious.
Great food and service which was…
Great food and service which was enjoyed by everyone.
Thanks!
February 13, 2019
Unprompted review
Reply from OfficeServe
Yeah! Happy office ;-) There's something for everyone at OfficeServe. Thank you for posting a review, Beverley. We look forward to serving you and the team again soon.
Great service - Great food - Timely delivery
Timely delivery - no hassles. Very straightforward. Great selection of food too!
February 13, 2019
Unprompted review
Reply from OfficeServe
If we had a giant bell in our office we'd be ringing it! 🔔🔔🔔 Thank you for posting our 100th review on Trustpilot! Happy to hear the food went over well.
The lunch arrived within time specified…
The lunch arrived within time specified and looked good quality.
February 11, 2019
Unprompted review
Reply from OfficeServe
Hi Ann, thank you for leaving a few about your experience with OfficeServe. Looking forward to serving you and your team again soon.
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Food (lunch) was great quality
Food (lunch) was great quality.
Delivered on time without a huge next day delivery premium.
February 6, 2019
Unprompted review
Reply from OfficeServe
Hi Jennie, we know next day delivery is important for busy offices. Happy to hear the food quality was great and delivered on time. Please do reach out should you need any assistance with your next order.
We ordered food from Office Serve for…
We ordered food from Office Serve for our event for young adults with cancer, everyone loved the food and found it fresh and great to fuel them through the day - thanks so much!
February 4, 2019
Unprompted review
Reply from OfficeServe
Thank you for posting a review. Great to hear your event was a success and everyone loved the fresh food!
Very tasty food
Very tasty food - had a selection of salads and sandwiches. All went down well, I should have ordered more salads as they were very popular.
Delivered on time, good price and the staff at the office were really helpful re the various food allergies I had to work around.
February 4, 2019
Unprompted review
Reply from OfficeServe
Our new line of salads were launched last summer so it's nice to hear they're still a big hit even in the winter months. Freshness and flavour are in style all year long ;-)
Food allergies are a big concern for office catering and we take special care to ensure our food is safe for many dietary needs — gluten free, halal, vegan, veg. I'll feed this back to the team to let them know you appreciate the support.
Thank you for posting a review. We look forward to serving you next time!
Ordered online and delivered on time
Ordered online and delivered on time. Quality of sandwiches was good.
February 3, 2019
Unprompted review
Reply from OfficeServe
Thank you for posting a review, Chris. We look forward to serving you and your team again soon.
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Five stars
Five stars - exactly what we wants.
Ans timely arrival despite adverse weather conditions.
Altogether very satisfactory.
February 2, 2019
Unprompted review
Reply from OfficeServe
Even the weather can't hold us back! Thank you for sharing your experience, Michael. We look forward to delivering your next order.
Lovely food
Lovely food, delivered on time
Very happy that the invoice could be raised as this is mostly why we chose Officeserve. Other providers request payment via credit card which is not always possible when ordering for business lunches.
Also, very happy that I could order only 2 days in advance of the meeting (again, it is usually 4 days with other providers) so no problem with last minute meetings!
A bit more expensive than other providers but because of the 2 reasons stated above we went for Office Serve and were very happy with the service.
February 1, 2019
Unprompted review
Reply from OfficeServe
Hi Kasia, your feedback is so valuable. Thank you for highlighting the reasons you chose OfficeServe over other providers for your business lunch. Corporate invoicing is a must have for many of our clients, as well as last minute orders. We understand the specific needs of office catering and aim to make the entire experience smooth. Thank you again for ordering with us. Looking forward to serving you and your team again soon.
reli good selection on the food and…
reli good selection on the food and always fresh.
January 29, 2019
Unprompted review
Reply from OfficeServe
Ya! Happy to hear you enjoyed the fresh food. Looking forward to serving you again.
Good chose and prompt service
Good chose and prompt service
Would recommend
January 28, 2019
Unprompted review
Reply from OfficeServe
Excellent! On time delivery is very important to us (and our customers, of course!) Thank you for posting a review.
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Great service and food
Great service and food. We received positive feedback from our volunteers and staff at our volunteers awards ceremony. Everyone loved the fact it met many different dietary requirements and there was a range of vegan options.
'The vegan food was also delicious! (Volunteer)'
January 28, 2019
Unprompted review
Reply from OfficeServe
Thank you for sharing feedback from the volunteers who enjoyed the catering. We recognise the demand for more than just the basics when it comes to catered team lunches. There needs to be something for everyone! More vegan, halal friendly and gluten free options on the way. Happy to hear the vegan food was a big success.
Reply from OfficeServe
You're very welcome, Chris. Thank you for posting a review.
Sandwich,Bagel and wrap platters.
The various platters we ordered were of excellent quality and went down well with our guests . Delivery was on time and I would recommend them without hesitation. Thank you
January 23, 2019
Unprompted review
Reply from OfficeServe
Happy to hear the food went over well with guests and that the sandwich platters and sharing platters were on point. Looking forward to delivering your next office lunch order.
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