Official Hoverboard Reviews 

412
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality and functionality, with several mentioning that their children love the hoverboards and karts, finding them fun and durable. Some users also reported positive experiences with customer service, highlighting quick responses and effective solutions for issues like missing parts or repairs. However, a significant number of people were dissatisfied with the customer service, citing difficulties in communication, unanswered emails, and a lack of phone support. Many customers reported receiving faulty products that did not work upon arrival or stopped functioning shortly after, and experienced issues with refunds and repairs.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many reviewers expressing significant... See more

Quality

Consumers find quality to be ambiguous, with many reporting significant issues with products arriving faulty... See more

Customer communications

Reviewers highlight negative aspects of contact, with many finding it impossible to reach customer service... See more

Customer service

Reviewers express significant dissatisfaction with customer service, describing it as poor, horrendous, and a... See more

Refund

People report significant dissatisfaction with the refund process, with many claiming their requests are... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bought the hoverboard go cart for my daughters Christmas, was her main present, opened the package on Christmas eve to assemble and no seat, frame looks used scratches everywhere bolts been put in bef... See more

Rated 5 out of 5 stars

Wow ws are so thrilled, I had my worries after reading some reviews, however, after emailing with Alex he helped alleviate my worries. The hoverboard looks amazing and works perfectly, my son has not... See more

Rated 5 out of 5 stars

Absolutely brilliant. Bought for my 7 year old daughters birthday and both herself and her 9yo brother love it and have been cruising up and down our cul de sac. Delivered super quick, took no time... See more

Rated 5 out of 5 stars

Quality hoverboard and great colours that match board and go cart. Easy to use and set up. Grandchildren have great fun in our long drive way with these. But always wear hard hats. We have purchased 2... See more


Company details

  1. Electronics Company

Information provided by various external sources

Official CE Certified Hoverboard (Swegway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support.


Contact info

3.0

Average

TrustScore 3 out of 5

412 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(412)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing company

Amazing company with great customer service. Bought my sons hoverboard a wile ago from this company and it’s still going strong and it’s played with all the time. Can not rate this company enough will defo be buying from them again.

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great product

Great service
Great product
Would highly recommend. Its for my grandson for Christmas. Can't wait to try.
So many good reviews.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Super responsive

Company we’re super responsive to delivery queries and delivery was fast and accurate.
Hover board looks awesome (it’s a Christmas present so not been used yet)

October 11, 2022
Unprompted review
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Rated 4 out of 5 stars

very fast delivery

very fast delivery, website was easy to use
we chose the pink camouflage design which is stunning! we got the seat to go with it as well which was easy to put together. bought for daughters 10th birthday in december, so hoping it will be a big hit

September 2, 2022
Unprompted review
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Rated 4 out of 5 stars

Hoverboard great but check go kart connections frequently!!

Hoverboard is really powerful and fast. The kids (and small adults) have a great time on it. The Velcro straps that attach the go kart to the hoverboard perish easily and we ended up having a nasty accident when one snapped so check them regularly. We have also lost 2 nuts from the bolts holding the lever on the kart together to control the speed and direction when the kids were on it which was also really dangerous and we need to replace somehow. Do not ever go on it without a helmet!!!

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Hoverboard excellence

The hoverboard is excellent and the service provided by the company was excellent too. The price was competitive & the delivery was on schedule.
The hoverboard has been used a lot & is still in good condition. The battery lasts well & charges quickly.

November 7, 2022
Unprompted review
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Rated 4 out of 5 stars

Bought 3 Hoverboards over the past 2…

Bought 3 Hoverboards over the past 2 years, I had an issue with 1 of the hoverboards where a set of LEDs stopped working after a few weeks. I contacted costumer services and they were very helpful and took details for the hoverboard to be repaired.

November 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Love these hoverboards

Love, love, love it.
Brought last Christmas for my daughter and she absolutely loves it. Worked out how to ride it so quickly and is always zooming around the house on it. The Rose Gold is so stylish and matches many of my daughters other belongings. The Bluetooth is amazing and has never cut out or caused any problems. Would 100% recommend these boards to anyone. (Just wish I could use it without falling off)

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Hip Hop Graffiti Hoverkart Bundle

Bought the Hip Hop Graffiti Hoverkart Bundle for my 8 yr old daughter's Xmas last year. She has kept on playing with it since and her skills have grown considerably. Seems to keep a good charge in the battery and is very strong, sturdy and generally child-proof. Was dubious of how good this would be prior to purchase but am very pleased with it so far, as is my daughter. The little kart conversion is also very good and adds a whole new dimension to what the hoverboard is capable of. A good buy all round!

November 7, 2022
Unprompted review

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