Bought the hoverboard go cart for my daughters Christmas, was her main present, opened the package on Christmas eve to assemble and no seat, frame looks used scratches everywhere bolts been put in bef... See more
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Review summary
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Wow ws are so thrilled, I had my worries after reading some reviews, however, after emailing with Alex he helped alleviate my worries. The hoverboard looks amazing and works perfectly, my son has not... See more
Absolutely brilliant. Bought for my 7 year old daughters birthday and both herself and her 9yo brother love it and have been cruising up and down our cul de sac. Delivered super quick, took no time... See more
Quality hoverboard and great colours that match board and go cart. Easy to use and set up. Grandchildren have great fun in our long drive way with these. But always wear hard hats. We have purchased 2... See more
Company details
Information provided by various external sources
Official CE Certified Hoverboard (Swegway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support.
Contact info
Access Office Suits 125, Kingsbridge Road, IG11 0BD, London, United Kingdom
- 02032897465
- Info@OfficialHoverboard.co.uk
- officialhoverboard.co.uk
3.1
Average
411 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I’ve had to pay £15 out of my own money…
I’ve had to pay £15 out of my own money and drive to a drop off point to return the faulty product. Awaiting response.
November 14, 2022
Reply from Official Hoverboard
Good afternoon,
Thank you for your review.
In the last 11 months of the warranty, shipping costs are your responsibility as per our terms and conditions (we cover costs when shipping back to you once repaired)
We have emailed you regarding your hoverboard inspection.
If you have any questions in regards to this please contact us on info@officialhoverboard.co.uk
Thank you for your feedback.
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Excellent service with very fast…
Excellent service with very fast delivery and quality product!
November 7, 2022
Unprompted review
My grand daughter loves her hover…
My grand daughter loves her hover board. I chose to buy one of yours because your item description and the quality item I’ve received is bang on the button. No complaints and well happy. Thank You!!!!
June 4, 2022
Really fantastic hoverboard my 9 year…
Really fantastic hoverboard my 9 year old son loves it.
November 11, 2022
I bought two of these as Christmas…
I bought two of these as Christmas presents, yet to be given, so can only comment on delivery which was speedy, and packaging was good.
October 10, 2022
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Great product granddaughter loves it…
Great product granddaughter loves it good after sales support we needed a uk adaptor to charge it without using a shaver plug and it was shipped over from Germany free of charge.It did go a bit off balance but we googled how to sort it which wasn’t that easy to find.
So Instructions on how to do this would have been great if included with the product.
August 10, 2022
My boy loves his hoover board
My boy loves his hoover board. We our so happy we brought it for him
July 3, 2022
Quick delivery
Came as described and within a week of placing my order my son loves it and it’s fast.
August 10, 2022
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item was total crap fell apart
April 12, 2022
Reply from Official Hoverboard
Hi,
Thank you for your review.
We are disappointed to hear this as we value customer satisfaction.
We have emailed you regarding this and we hope we can make things right.
Thank you.
Great machine worth the money
Great machine. Bought with kart. Sturdy and easy to use. Customer service team excellent.
Worth buying the market leader for quality and longevity
August 6, 2022
Well worth the money
August 15, 2022
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Brilliant company answered emails right…
Brilliant company answered emails right away my 7 year old loves her seaway and seat thanks for this great item
August 12, 2022
Unprompted review
Definitely recommend
Quick delivery, and great purchase, my kids love it and especially the kart to go with it. We had a problem some months later with the hoverboard contacted them and they had it collected and returned within a couple of weeks. Very happy and would definitely recommend and use again.
April 12, 2022
Unprompted review
Genuinely fantastic company
Genuinely fantastic company! It was my daughters birthday and they made sure after i emailed them to send the hoverboard special delivery so she would get it in time. Absolutely lovely people and so pleased with it! 3yrs later and it still all works like new!
June 16, 2022
Unprompted review
Highly recommend!I
I bought a 6.5" Hover Kart bundle for my grandchildren, to play on in our garden. We use it mainly as a go kart, they all love it. The battery life is great & it charges quickly. It's very sturdy & fast!
August 6, 2022
Unprompted review
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Easy online experience
Easy online experience. Delivery of product was fast and very pleased with Hover board. My product choice was on pre order and was delivered as per expected time frame. No issues. Highly recommend.
October 15, 2022
Unprompted review
Speedy delivery
Speedy delivery. This is a Christmas present so has yet to be used. But the packaging was excellent and we've had a look and everything seems to be perfect. Can't wait to see my girls face on Christmas morning.
November 8, 2022
Unprompted review
Super fast delivery
Super fast delivery. Haven’t used yet as it’s a Xmas gift but happy with the look of them overall products and fab service.
November 1, 2022
Unprompted review
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