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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the soft, comfortable, and luxurious fabrics, as well as the flattering styles and true-to-size fit. Many appreciate the elegant and versatile designs, often highlighting their suitability for travel and capsule wardrobes. The customer service is frequently described as exceptional, with people commending the staff for their quick, helpful, and professional responses, especially when assisting with exchanges and addressing concerns. However, some customers were not happy with the return process, mentioning issues with receiving confirmation or new order numbers after requesting an exchange. A few also noted that the sizing could be inconsistent, with some items running smaller than expected or having proportional issues that made exchanges difficult.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, highlighting the soft, high-quality... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many customers highlight the prompt,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of fabrics, often... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Order

Customers consistently note positive experiences with order processes. Many reviewers praise the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Oglmove is fantastic. The clothing is soft, comfortable, true to size, extremely flattering, and the colors match the samples shown online. I love the initial pieces I have purchased so much it only t... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service! If I could give 10 stars I would. I needed help with an exchange and their customer service was quick, helpful and made my exchange effortless. I love my outfit! Buttery so... See more

Company replied

Rated 5 out of 5 stars

I can't say enough about the Customer Service I received from the Oglmove Team. I received my order and the top was to small and the pants were to large. So I sent an email to Customer Service asking... See more

Rated 5 out of 5 stars

Excellent product and excellent customer service. I needed to exchange a M skirt for a S skirt. I got an immediate reply to my email and the exchange process could not have been easier. The bra top... See more

Company replied


Company details

  1. Clothing Store

Written by the company

As a proud B Corp, we believe that the daily routine of getting dressed should be an experience of ongoing gratitude and love — the words that inspired our name, OGL. Our mission is to connect humans and nature through sustainable fashion. That's why we set out to design elevated basics made from innovative fabrics, and 1% of your order will support our work in protecting the environment. We are also committed to minimizing our carbon footprint. Our fabrics and packaging are manufactured according to the best practices outlined by the UN's Sustainable Development Goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fabulous customer service

I ordered a dress and it was too big. I contacted customer service and they immediately helped me with an exchange and gave me several options. I am so impressed with the support and the products!!

February 27, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Ann,

Thank you so much for sharing your experience! 💛 We’re so glad we could help with your exchange and that you felt supported every step of the way.

It also makes us so happy to hear that you’re impressed with the products themselves. We put a lot of care into making sure each piece is high quality and enjoyable to wear, and it means the world to know it shows.

We truly appreciate your support and can’t wait to delight you with more pieces in the future!

Warmly
OGL Team

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Rated 5 out of 5 stars

Bonnie is a wonderful!!

February 20, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi there,

Thank you so much for your sweet words! 💛 I’m thrilled to hear that you had a positive experience. Your support truly means the world to me and the OGLmove team.

Looking forward to delighting you with more pieces soon!

Warmly
OGL Team

Rated 5 out of 5 stars

Lovely experience

Lovely experience! I had to exchanged my item and they were so helpful the processs was so easy . Love the store the clothes are such a good quality

February 26, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Sandra,

Thank you so much for sharing your experience! 💛 We’re thrilled to hear that your exchange went smoothly and that our team could help make the process easy for you.

It also makes us so happy to know that you love the quality of our clothes. Your kind words truly mean the world to us, and we’re so grateful to have you as part of the OGLmove community!

We can’t wait to delight you with more pieces soon!

Warmly
OGL Team

Rated 5 out of 5 stars

Above and Beyond costumer service

I had such a wonderful experience with OGL. I ordered a coat that I absolutely loved — the quality was amazing and it felt so well made — but it ended up being too big on me. When I reached out about a return, their customer service team was incredibly kind and helpful. They offered to let me exchange it for something different and didn’t even require me to send the original coat back. I was honestly so impressed by their generosity and how easy they made the whole process. It’s rare to find companies that truly care about their customers, and this experience definitely made me want to shop with them again!

February 27, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Dora,

Thank you so much for sharing your experience! 💛 We’re thrilled to hear that you loved your coat and felt the quality and craftsmanship were top-notch.

It also makes us so happy to know that our customer service could make the exchange process smooth and easy for you. We always aim to care for our customers and create positive experiences, so it means the world to hear your kind words.

We’re so grateful for your support and can’t wait to delight you with more pieces in the future!

Warmly
OGL Team

Rated 5 out of 5 stars

I received a suit set in size large

I received a suit set in size large - it's too big (really runs true to size for US misses, but I was worried it would run small). The team has facilitated an exchange and been fast and friendly to work with. Also, the quality of the item I received was great, and I've ordered more!

February 27, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Karey,

Thank you so much for your kind words! 💛 We’re so glad that the exchange process was smooth and that our team could assist you quickly and helpfully.

It also makes us really happy to hear that you love the quality of the suit set and that you’ve decided to order more. Your support truly means the world to us, and we’re thrilled to have you as part of the OGLmove community!

We can’t wait to delight you with even more pieces in the future.

Warmly
OGL Team

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Rated 5 out of 5 stars

Customer Service!!!

February 26, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Zondra,

Thank you so much! 💛 I’m thrilled to hear that our customer service stood out for you. It really means a lot to us, and we’re always here to help whenever you need!

Warmly
OGL Team

Rated 5 out of 5 stars

I just wat to say that I love OGL…

I just wat to say that I love OGL because it's so comfortable and the quality of the pieces are excellent. The customer services are very good and efficient. I had to exchange two items and they were very nice and made this so easily for me. The shipping is fast! I can't wait to buy new spring items. Thank you!

February 27, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Nina,

Thank you so much for your kind words! 💛 I’m so happy to hear that you love the comfort and quality of our pieces, and that your exchange experience was easy and pleasant.

Fast shipping and great service are things we really strive for as a B Corporation, and your feedback truly means a lot to us. We’re so excited for you to explore our new spring items — I hope you find pieces you absolutely love!

Thank you again for your support and for being part of the OGL family.

Warmly
OGL Team

Rated 1 out of 5 stars

watchout for prices in the shopping cart

I would advise users to keep an eye on the prices in the shopping cart. My experience was that after placing an order, I had to register as a member. While, I struggled with the registration, the prices continued to climb - firstly by 25% and later by 80%; all within 24 hours of the original order. When I sent screenshots of the various price rises along with a query, the response was that they use "dynamic discounts" and "inventory adjustments".

OGLMove has replied to my concerns and provided an explanation (see their response below). I accept that explanation. However, I would be much happier if the prices in the shopping cart reflected the currency denominations. This is standard practice and would avoid all confusion.

February 24, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Bronwy,

I hope you’re doing well!

First, I want to sincerely apologize for the confusing and frustrating shopping experience you had. I completely understand how this must have felt, and I truly appreciate you taking the time to bring it to our attention.

I’ve shared your case directly with our internal team, and they confirmed that such a dramatic price change is definitely not typical. After double-checking everything, I can confirm that the correct price should be the first one shown in your screenshot if you were paying in USD. The other prices you saw were caused by automatic currency switching, which can vary based on location.

To summarize what we see:
The first screenshot shows USD currency with the 15 percent discount applied
The second screenshot shows AUD currency with the 15 percent discount applied
The third screenshot shows AUD currency with no discount applied

We completely understand that this is confusing, and I’ve passed your feedback to our marketing team so that currency display can be clearer and easier to understand in the future.

I’ve also sent you a follow-up email with a more detailed explanation. Please don’t hesitate to reach out if anything is still unclear. I’m more than happy to explain further.

Thank you so much for your patience, Bronwy. I really appreciate it and look forward to your reply.

Warm regards
Bonnie from OGLmove

Rated 4 out of 5 stars

Was a little bit complicated in beetwen…

Was a little bit complicated in beetwen when I wanted to send something back, but there was an very friendly women who really patiently took over the problem. Thanks!

February 19, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Katharina,

Thank you so much for sharing your experience! 💛 We’re sorry that the return process felt a bit complicated at first, but we’re really glad to hear that one of our team members was able to step in and patiently help resolve everything for you.

Your kind words mean a lot to us, and we truly appreciate your understanding and support. We’re always here if you need anything in the future!

Warmly
OGL Team

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Rated 5 out of 5 stars

Superb Customer Service

I can tell that the items in OGL is a good quality, so I ordered couple of pants, unfortunately I need to return it because the item is big and doesn't fit me. It was easy and smooth transactions. I commend customer service for easy exchange. Thanks OGL!

February 26, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Bernadette,

Thank you so much for sharing your experience with us! 💛 We’re really happy to hear that you loved the quality of our pieces, even though the fit didn’t work out this time.

It’s great to know that the return and exchange process was easy and smooth for you. Our team always aims to make things as simple and stress-free as possible, so your kind words truly mean a lot to us.

Thank you again for your support, and we hope to welcome you back to OGL very soon!

Warmly
OGL Team

Rated 5 out of 5 stars

Not a scam and actually a great place for draped clothing!

Fast shipping, nice quality clothing, very nice customer service. Will be buying again!

February 26, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Elina,

Thank you so much for your kind words! 💛 We’re delighted to hear that you were happy with the shipping, the quality of our clothing, and our customer service.

Your support truly means a lot to us, and we can’t wait to welcome you back for your next purchase!

Warmly
OGL Team

Rated 5 out of 5 stars

A happy customer here!

Doris helped me with my concern. She was prompt, very customer-centric, professional and soooo friendly. She gave me options on what to do, very clear with her communication and makes me want to order from
OGL again. I feel that the clothes are just as excellent in quality as the people who work there.

February 25, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Divine,

Thank you so much for your wonderful feedback 💛 We’re thrilled to hear that Doris was able to help you promptly and that her support made such a positive impression

It also makes us so happy to hear that you love the quality of our clothes. We put a lot of care into both our products and our service, so your kind words truly mean the world to us

We can’t wait to welcome you back to OGL again soon

Warmly
OGL Team

Rated 5 out of 5 stars

Fantastic Customer Service

I had to reach out to customer service and had the pleasure of working with Rita. She was prompt, professional and extremely helpful. I will definitely be purchasing from OGL again due to this amazing experience with Rita.

February 25, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Susan,

Thank you so much for sharing your experience 💛 We’re thrilled to hear that Rita was able to help you promptly and professionally and that you felt supported throughout the process

It also makes us so happy to know that your experience has made you want to shop with OGL again. Your kind words truly mean the world to us and inspire us to keep providing the best service possible

We can’t wait to welcome you back soon

Warmly
OGL Team

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Rated 5 out of 5 stars

Customer service at OGL is top notch

Customer service at OGL is top notch. Responsive, accomodating and pleasant!

February 25, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Jen,

Thank you so much for your kind words 💛 We’re thrilled to hear that you found our customer service responsive, accommodating, and pleasant

Your support truly means the world to us and inspires us to keep doing our best for every customer

We look forward to delighting you with more OGL pieces soon

Warmly
OGL Team

Rated 5 out of 5 stars

Oglmove has great quality pants

Oglmove has great quality pants. The fit is just right. And it has great customer service. Would definitely buy more items from this brand.

February 25, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Claribel,

Thank you so much for your kind words 💛 We’re thrilled to hear that you love the fit and quality of our pants and that our customer service made a positive impression

Your support truly means the world to us and we can’t wait to welcome you back to OGLmove for more pieces you’ll love

Warmly
OGL Team

Rated 5 out of 5 stars

Great company!

OGL walks the walk with exchanges & returns with regard to being a sustainable company. Very responsive & very helpful

February 23, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Becky,

Thank you so much for your thoughtful review 💛 We’re so glad to hear that you appreciate our approach to exchanges and returns and our commitment to sustainability

It also makes us happy to know that you found our team responsive and helpful. Your support truly means the world to us and inspires us to keep doing our best for every customer

We look forward to delighting you with more OGL pieces soon

Warmly
OGL Team

Rated 5 out of 5 stars

Great customer service!

Great customer service!

February 24, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Fior

Thank you so much for your kind words 💛 We’re thrilled to hear that you had a great experience with our customer service

Your support truly means the world to us and we look forward to delighting you with more OGL pieces soon

Warmly
OGL Team

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Rated 5 out of 5 stars

Wonderful Service

Wonderful Service, wonderful clothes - love it!

February 24, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Monika,

Thank you so much for your kind words 💛 We’re thrilled to hear that you love both our service and our clothes

Your support truly means the world to us and we can’t wait to welcome you back for more pieces you’ll enjoy

Warmly
OGL Team

Rated 5 out of 5 stars

Great quality and trustworthy company!

Great quality and trustworthy company!
I accidentally ordered a pair of extra pants, so they gave me the option to keep them and for only $8 for the price of shipping they let me choose something of equal value.
This website is definitely a keeper. Thank you OGL!

February 21, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Chosen,

Thank you so much for your thoughtful review 💛 We’re so glad to hear that you love the quality of our pieces and that our team could make the extra order situation easy and fair for you

It means the world to us to know that you trust OGL and enjoy shopping with us. Your support truly inspires us to keep doing our best

We can’t wait to delight you with more pieces in the future

Warmly
OGL Team

Rated 5 out of 5 stars

Great quality clothing with excellent customer service

I love the styles offered. Great quality material. Excellent, too-notch customer service as well!! I will be ordering more soon and am recommending to family & friends as well.

February 23, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Rita,

Thank you so much for your wonderful review 💛 We’re thrilled to hear that you love our styles and the quality of our materials

It also makes us so happy to know that our customer service made a positive impression. Your support and recommendations to family and friends truly mean the world to us

We can’t wait to welcome you back for more pieces you’ll love

Warmly
OGL Team

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