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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the soft, comfortable, and luxurious fabrics, as well as the flattering styles and true-to-size fit. Many appreciate the elegant and versatile designs, often highlighting their suitability for travel and capsule wardrobes. The customer service is frequently described as exceptional, with people commending the staff for their quick, helpful, and professional responses, especially when assisting with exchanges and addressing concerns. However, some customers were not happy with the return process, mentioning issues with receiving confirmation or new order numbers after requesting an exchange. A few also noted that the sizing could be inconsistent, with some items running smaller than expected or having proportional issues that made exchanges difficult.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, highlighting the soft, high-quality... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many customers highlight the prompt,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of fabrics, often... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Order

Customers consistently note positive experiences with order processes. Many reviewers praise the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Oglmove is fantastic. The clothing is soft, comfortable, true to size, extremely flattering, and the colors match the samples shown online. I love the initial pieces I have purchased so much it only t... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service! If I could give 10 stars I would. I needed help with an exchange and their customer service was quick, helpful and made my exchange effortless. I love my outfit! Buttery so... See more

Company replied

Rated 5 out of 5 stars

I can't say enough about the Customer Service I received from the Oglmove Team. I received my order and the top was to small and the pants were to large. So I sent an email to Customer Service asking... See more

Rated 5 out of 5 stars

Excellent product and excellent customer service. I needed to exchange a M skirt for a S skirt. I got an immediate reply to my email and the exchange process could not have been easier. The bra top... See more

Company replied


Company details

  1. Clothing Store

Written by the company

As a proud B Corp, we believe that the daily routine of getting dressed should be an experience of ongoing gratitude and love — the words that inspired our name, OGL. Our mission is to connect humans and nature through sustainable fashion. That's why we set out to design elevated basics made from innovative fabrics, and 1% of your order will support our work in protecting the environment. We are also committed to minimizing our carbon footprint. Our fabrics and packaging are manufactured according to the best practices outlined by the UN's Sustainable Development Goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Got 3 pants and 2 tops

Got 3 pants and 2 tops. Wanted to return them for different reasons. They are 'fine' and was offered a gift card in lieu of returning items. If I were to try them in store, I'd likely take a pass and question longer term durability (sweatpants are to be hand washed and iron low heat. No washer or dryer.) The drapey slacks are 50% bamboo and nylon/spandex. Isn't really eco to have those synthetic blends. Sizes seem appropriate but their pieces from all I got had spandex and designed to fit a range of shapes intentionally. I liken them to H&M like but use heavy discounts to get to their price range. I am not a fan of H&M because I find their one-season and done not my kind of wardrobe filler

January 5, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi there,

Thank you so much for taking the time to share such detailed and thoughtful feedback.

I’m really sorry to hear that the pieces didn’t meet your expectations. I completely understand your concerns around fabric composition, care instructions, and long-term durability. Just as you mentioned, these are all very important factors when choosing clothing. Our designers carefully consider both comfort and longevity when selecting fabrics, aiming to create pieces that feel good to wear while lasting over time.

We’re also a certified B Corp, and we’re committed to minimizing our carbon footprint. Our materials and packaging are developed in line with the UN Sustainable Development Goals, and we’re continuously working to improve—exploring new ways to reduce our environmental impact and be more responsible in everything we do. It’s an ongoing journey, and we’ll continue to keep our community updated every step of the way.

Regarding the gift card option, we offered it to help save you the hassle of returning items, but I completely understand it may not have felt like the right solution for you. If you’d still prefer to proceed with a return, please feel free to reach out to me directly at Bonnie@oglmove.com . I’d be more than happy to help find a solution that works better for you.

Thank you again for your honesty.Feedback like yours truly helps us grow and improve.

Warmly,
Bonnie from OGLmove

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Rated 5 out of 5 stars

Really enjoy how accommodating their…

Really enjoy how accommodating their customer support staff are (s/o to Melissa and Yvonne). I've had more luck with their tops fitting me but can say the quality of the materials are great.

March 9, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Belinda,

Thank you so much for your kind words! 💛 I’m thrilled to hear that Melissa and Yvonne were able to provide you with accommodating support.

I’m also glad to hear that you’ve had success with our tops and that you love the quality of the materials. Your feedback really means a lot to us, and we can’t wait to help you find more pieces you’ll enjoy!

Warmly,
OGL Team

Rated 5 out of 5 stars

Bonnie has been amazing

Bonnie has been amazing in helping me with my order. Many times the item I requested was out of stock and she worked with me until we we able to select a beautiful dress. She has provided me with excellent service.

March 18, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Debra,

Thank you so much for your kind words, it truly means a lot to me 💛

I’m really glad I could help you find a dress you love, even with the stock challenges along the way. It was such a pleasure working with you and finding something beautiful together.

Your patience and trust mean everything, and I’m always here for you whenever you need a hand with anything at all.

Warmly
Bonnie from OGLmove

Rated 5 out of 5 stars

My constant contact and helper Bonnie…

My constant contact and helper Bonnie always is a gem to me when I have to return things. She is always a big help and patient and steers me to a better experience. I have been communicating with her for several years since I do love these clothes, and she always does right by me. kA pleasure to deal with at all times!

March 12, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Katherine,

This truly means so much to me, thank you from the bottom of my heart 💛

It’s been such a pleasure getting to know you over the years, and I’m so grateful for your continued trust and support. I’m really glad I’ve been able to help and make your experience a little easier each time, that’s always my goal.

Hearing that you love the clothes and enjoy working with me honestly makes my day. I’m always here for you, anytime you need 💛

Warmly,
Bonnie from OGLmove

Rated 5 out of 5 stars

Excellent service quick response

Excellent service quick response. The clothes are tailored and comfortable.

March 14, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Suzanne,

Thank you so much for your kind words 💛 I’m thrilled to hear that you love the fit and comfort of our clothes and that our service was quick and helpful. Your support truly means a lot to us and inspires us to keep providing the best products and experience possible!

Warmly
OGL Team

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Rated 5 out of 5 stars

I purchased a pair of the Linien pants

I purchased a pair of the Linien pants but they were too small I normally wear a M or a 6 or 8. My body type is rectangle so I don't have much of a waist. 5'7 137 lbs. I needed to size up to a L They pants fit lovely. The return process was easy, and customer service was fantastic.

March 2, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi joelynn,

Thank you so much for sharing your experience 💛 I’m so glad to hear that the Linien pants fit beautifully after sizing up and that the return process was easy for you.

It means a lot to know that our customer service was able to help and make everything smooth. Your feedback truly inspires us to keep creating pieces that are comfortable, flattering, and easy to shop for!

Warmly
OGL Team

Rated 5 out of 5 stars

I have nothing but good things to say…

I have nothing but good things to say about this company’s products which I love and get frequent compliments every time I wear them. And Bonnie at customer service has been my hero fixing issues I created with speed and grace. I can honestly recommend doing business with them.

March 12, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Kathleen,

Thank you so much for your wonderful message 💛 I’m thrilled to hear that you love our products and that they’ve earned you so many compliments. It truly means a lot to hear that my support made a difference for you, your kind words really brighten my day

I’m so grateful for your trust and recommendation, and it’s customers like you who make what we do so rewarding

Warmly
Bonnie from OGLmove

Rated 5 out of 5 stars

Excellent!

Excellent!! Great clothes and great customer service.

March 9, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi TB,

Thank you so much! 💛 I’m thrilled to hear that you love both our clothes and our customer service. Your support truly means the world to us and inspires us to keep creating pieces and experiences our customers enjoy!

Warmly
OGL Team

Rated 5 out of 5 stars

OGL is an amazing company

OGL is an amazing company. Their products are of really good quality and look really nice while being super comfortable and at the same time they are so environmentally friendly. The customer service team is really responsive and super helpful, I specifically dealt with Rachel and Yvonne and they were both so friendly and kind and helped me out with queries. I will definitely be a regular customer here.

March 11, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Nabeeha,

Thank you so much for your kind words 💛 I’m thrilled to hear that you love our products and that the fit, quality, and comfort have made such a difference for you. It also means a lot to us that you appreciate our commitment to sustainability as a B Corporation.

I’m so glad Rachel and Yvonne were able to help you and make your experience smooth and pleasant. Your support truly inspires us to keep doing our best, and we’re excited to have you as part of the OGL family!

Warmly
OGL Team

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Rated 5 out of 5 stars

Great experience- times 3!

I've ordered from OGL 3 times. I've emailed them on 2 occasions. They were prompt with responses each time. Also, instead of sending the item back, they sent an exchange and I was alr to keep the item.

March 8, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Minnie,

Thank you so much for sharing your experience 💛 I’m thrilled to hear that our team was able to respond promptly and make your exchanges easy. It means a lot to know that our approach made things convenient for you and that you’ve enjoyed shopping with us multiple times.

Your support truly inspires us to keep providing the best service and products possible!

Warmly
OGL Team

Rated 5 out of 5 stars

Issues with the product sent to me in…

Issues with the product sent to me in error were resolved with great service from Bonnie who is top notch in customer service and care.

March 9, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi DB,

Thank you so much for your kind words 💛 I’m really glad we were able to resolve the issue for you and that you felt well taken care of. Hearing that our service made a difference truly means a lot to me and inspires me to keep doing my best for every customer.

Warmly
OGL Team

Rated 5 out of 5 stars

Thank you for the fast service

Thank you for the fast service! And for how easy it is to come with a solution

March 7, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Rugayah,

Thank you so much for your kind words 💛 I’m so glad to hear that you found our service fast and the solutions easy. It really means a lot to us to know that our support made things simple and smooth for you!

Warmly
OGL Team

Rated 5 out of 5 stars

Affichage publicitaire authentique !

Premier achat via le site en Français oglmove/fr pour commander leur Cozy Knit Mid Rise Barrel Leg Pull-on Pants.
The trousers look and feel EXACTLY as they do in their adverts on social media. Very good finish, lovely weighty fabric and the cut is perfect. What you see IS what you get. Will buy from this brand again.

December 29, 2025
Unprompted review
Oglmove logo

Reply from Oglmove

Hi VG,

Thank you so much for your lovely feedback 💛 I’m thrilled to hear that your Cozy Knit Mid Rise Barrel Leg Pull-on Pants matched your expectations and that you loved the fabric, finish, and cut.

It truly means a lot to hear that what you see is what you get with our brand, and I’m so happy you’ll be shopping with us again. Your support really inspires us to keep creating pieces our customers love!

Warmly
OGL Team

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Rated 5 out of 5 stars

My true rating is 4.7 star

My true rating is 4.7 star. Bonnie in customer service did an amazing job except she made a return policy error, which I quickly corrected by sending her a copy of OGL’s return policy. She immediately recanted and apologized for misinforming me. She was genuinely concerned about my orders and stayed in communication with me all the way through until I received my refund. Thank you Bonnie. It’s people like you that make ordering online easier. Truly appreciate your work ethic and kindness.

February 28, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Stephanie,

Thank you so much for your kind words 💛 It really means a lot to me to hear that my support made your experience easier and more enjoyable

I truly appreciate your patience and understanding regarding the mix up with the return policy and I’m so glad we were able to resolve everything smoothly. Your thoughtful feedback really brightens my day and motivates me to keep doing my best for every customer

Thank you again for your support and trust in OGL, it means the world

Warmly
OGL Team

Rated 5 out of 5 stars

High praise for their customer service team

This is high praise considering I actually never received my order. But I have been a customer of OGLmove and absolutely love their clothes - the quality of the material, the way they feel and move and the fit. I will continue to buy their clothes. The high rating is for their customer service team which is exemplary. They respond within a day, helped track the order, set expectations and then refunded my order when it still hadn’t arrived. The communication was professional and focused on my experience and how they could make it better.

March 4, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Giuia,

Thank you so much for your thoughtful message 💛 It truly means a lot to hear that you’ve enjoyed our clothes and appreciate the quality, fit, and comfort.

I’m really glad that our team was able to support you with your order and provide a positive experience, even when things didn’t go as planned. Your kind words about our customer service mean the world, and they inspire us to keep doing our best for every customer.

We can’t wait to have you shop with us again and hope your future orders bring you just as much joy!

Warmly
OGL Team

Rated 5 out of 5 stars

Love the items and team was so helpful…

Love the items and the team were so helpful within size swap.

February 27, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Jen,

Thank you so much! 💛 I’m so glad you love your items, and it makes me really happy to hear that our team was able to help with your size swap. Your support and kind words mean a lot to us!

Warmly
OGL Team

Rated 5 out of 5 stars

Fantastic clothes and wonderful customer support

I buy many pieces from OGLmove. I have found the quality of materials to be excellent. Delivery is fairly timely given that it has to come from China! I also really appreciate the commitment to reduce waste. All items are shipped in paper. Their customer support has been fantastic. They are responsive and offer good solutions to deal with items that don't work for me for one reason or another. I could not recommend them more highly.

February 18, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Mcconnell,

Wow, thank you so much for your kind words! 💛 We’re thrilled to hear that you love the quality of our pieces and appreciate our efforts to reduce waste. It also means a lot to know that our customer support has been helpful whenever needed.

Your support and trust mean the world to us, and we’re so grateful to have you as part of the OGLmove community!

Warmly,
OGL Team

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Rated 5 out of 5 stars

Really great service and high quality…

Really great service and high quality products

March 1, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Conny,

Thank you so much for taking the time to share your experience! 💛 It truly means a lot to hear that you’re enjoying both the quality of our products and the service we provide.

We put a lot of love and care into selecting materials and making sure every piece meets our standards, so it’s wonderful to know it shows. Your support and feedback inspire us to keep doing our best, and we’re so grateful to have you as part of the OGLmove community.

Thank you again for your kind words—they really made our day!

Warmly,
OGL Team

Rated 4 out of 5 stars

I have bought their products in the…

I have bought their products in the past and was impressed with the quality of the fabric. They are very reputable and have responded quickly during a wrong delivery period UniUni delivery service, giving me several options.

February 26, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Carol,

Thank you so much for sharing your experience! 💛 We’re thrilled to hear that you’ve been impressed with the quality of our fabrics and that our team was able to respond quickly when there was an issue with delivery.

We always aim to provide helpful solutions and make sure every experience is a positive one, so it means a lot to hear your kind words. Your support and trust truly inspire us to keep doing our best!

Warmly,
OGL Team

Rated 5 out of 5 stars

Beautiful clothes, great customer service

I am so impressed with the customer service! And looove everything I’ve ordered. Quality beautiful clothing. I’m hooked!

February 26, 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Tanya,

Thank you so much for your lovely review! 💛 We’re thrilled to hear that you love everything you’ve ordered and that the quality of our pieces has impressed you.

It also makes us so happy to know that our customer service has stood out. We always aim to make every experience smooth and enjoyable for our community. Your support truly means the world to us, and we’re so excited to have you as part of the OGLmove family.

We can’t wait to delight you with more pieces soon!

Warmly
OGL Team

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