I paid in full for 12 months - $2300.00. I did not receive ANY information on how to proceed when my medication ran out. Customer service has been slow to respond. My patient dashboard has been zero a... See more
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Company details
- #54 of 54 best companies in Online Pharmacy
Written by the company
Oh My Meds is a nationwide telehealth company offering low-cost, customized treatment plans designed to fit each patient’s unique health goals and lifestyle. Our platform makes high-quality care more accessible by streamlining the entire process — from online consultation to doorstep delivery — all without the need for insurance or in-person appointments. We’re committed to affordability, simplicity, and patient-first care. By leveraging technology and licensed medical providers, Oh My Meds empowers individuals to take control of their health with personalized solutions that are fast, secure, and discreet.
Contact info
255 S Orange Avenue Suite 104, 32801, Orlando, United States
- support@ohmymeds.com
- ohmymeds.com
Replied to 54% of negative reviews
Typically replies within 1 month
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No Real Support
I asked multiple times about changing my shipment address. Never got a straight answer. My meds were sent to the wrong place and I had to wait again.
Way Too Slow
Nothing about the process is fast. Every step from intake to meds arriving dragged on. If you need help quickly, look elsewhere.
After my consult
After my consult, I had some questions and needed help with nausea. No one ever followed up. Messaging support seems useless if they don’t respond.
Based on reviews I thought Oh My Meds…
Based on reviews I thought Oh My Meds would be reliable. Instead I got slow responses, no delivery updates, and weeks of waiting. Waste of time.
Waited Too Long
I waited 3 weeks for my meds and when I reached out, I got auto replies. Felt like no one was actually there to help. I wouldn’t recommend them.
Support Is Basically Missing
I had side effects and needed help adjusting my dose. I messaged support three times and got one generic reply after 11 days. No follow-through at all.
Lack of communication
There’s no communication unless you keep chasing them. I kept following up just to get basic answers. The meds work but the experience is frustrating.
Not Reliable
I can’t rely on Oh My Meds. I waited a full week for someone to respond to a simple question. Then it took another two weeks to get my meds. Just not worth the stress.
Not Reliable
I can’t rely on Oh My Meds. I waited a full week for someone to respond to a simple question. Then it took another two weeks to get my meds. Just not worth the stress.
Where Is My Order?
I ordered over two weeks ago and still haven’t received anything. No update, no tracking, and support hasn’t replied to my emails. Very disappointed.
No One Replies
I’ve reached out to Oh My Meds three times about a dosing issue. No one has replied. It’s been almost 10 days. This is frustrating and feels unprofessional.
Unprofessional Experience
Unclear timelines, long waits, and vague replies from support. I felt like I was dealing with a bot.
Very Disappointing
So many delays and barely any communication. If your health depends on timing, look elsewhere.

Reply from Oh My Meds
Waste of Time
I spent weeks waiting and emailing with no resolution. Ended up asking for a refund.

Reply from Oh My Meds
Zero Urgency
They don’t treat prescriptions with any urgency. My refill was delayed for over 10 days and no one seemed concerned.
Still Waiting
My delivery is two weeks late and I can’t get a straight answer from support. This isn’t okay.
I'm a 70-year-old man who has been told…
I'm a 70-year-old man who has been told by his cardiologist that, at 265 lbs, I really need to lose weight. A year went by, and despite eating better and exercising more, I didn't lose any weight. My cardiologist wanted me to get tirzepatide to see if this will work for me. I reviewed over 25 providers. For me, the Oh My Meds (OMM) onboarding process went well, and I've received my first shipment. Both the doctor and Customer Service folks responded accurately and quickly to my questions. I've moved from another provider to OMM. The costing is transparent, and best of all, the cost remains the same for each dosage concentration. I was not able to find anyone else who did this. In addition, the cost drops the further out that you pay, quarterly, semi-annual, and annually. I look forward to a long-term relationship with OMM.
Customer Service is Barely There
I waited 8 days for a response and the person just copied info from the FAQ. Nothing helpful.

Reply from Oh My Meds
Waited Too Long
I get that shipping takes time, but this was extreme. Over 20 days with no update or apology.

Reply from Oh My Meds
Nothing But Delays
Everything from the consult to the shipping felt delayed. It’s been a frustrating experience.
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