Ohmyvalentine Reviews 

669
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

"Oh my valentine " what an amazing thing Francesca does! I have had multiple purchases from her, and each Teddy has brought sooo much joy and a lovely memory for those missing a passed loved one 💔 I... See more

Rated 5 out of 5 stars

Excellent gift, knowing I waited along time I was kept updated which gave me resurrance that my gift was being made with extra care and was truly wonderful moments to give to my boyfriend as keepsak... See more

Rated 5 out of 5 stars

Wish I could give 10 stars... I ordered a bear for my newborn as sadly both my dad and partners dad have passed. I can honestly say, the bear far outweighed my expectations. This small company is incr... See more

Rated 1 out of 5 stars

Got a soppy email stating they were not doing very well as a company and were offering to previous buyers that they can purchase the picture as a digital copy for £5. Which i thought why not. Purchase... See more

Company details

Written by the company

Der OnlineShop für personalisierte Produkte 💖 Handgemacht in Deutschland


Contact info

4.2

Great

TrustScore 4 out of 5

669 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(669)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely in love with my purchase for…

Absolutely in love with my purchase for my great niece, it's beautiful. Quick delivery and Francesca kept me updated with it's progress all along the way. Brilliant experience! This bear means a lot to me and hopefully it will do to my great niece as grows up as she never got to meet my dad and he was so excited to her but unfortunately he passed just before she came into the world. So this bear will make sure he's in her life and help her understand when we talk about him. Over the moon,thanks so much 😘 xx

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely teddy and so unique

Lovely teddy and so unique! Fantastic quality and excellent customer service. Constantly kept up to date and replied to promptly. Will definitely be ordering again, Thankyou!

December 17, 2024
Unprompted review
Rated 3 out of 5 stars

What I got was beautiful but....

What I got was beautiful. Although one of my elegant had the wrong picture. Some how only 2 of the 3 pictures I submitted was used.
Iordered 3 different stuffed animals. 2 elephants and the owl. The owl has the wrong picture. It did not have an invoice in the box, so until now I didn't know how to contact your company.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant gift

Brilliant gift, really nice touch of adding in the note in the box for delivery, they keep you updated very well too. Such a great gift and I’m sure my mum will be very happy with it

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Total appreciation

I want to say thank you for my order. After losing my mother this year, I wanted to give my granddaughter a little something to hold on to. When I opened up the box, I just cried. The gift is perfect. The little rabbit is so so soft.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Best sentimental gift ever

The bunny I ordered for my son came in a great time frame and was absolutely beautiful. My son has slept with it every night since he received it and it is a wonderful way to keep his pop pops memory alive and to have a little piece of him everywhere he goes

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Gift to my husband from our son in Valhalla

I knew the bear was going to mean a lot to my husband but I didn’t expect him to cry. Our son had passed away from a very traumatic freak accident and passed the day after turning 5 months old. I found OhMyValentine and saw their product and knew that it would be the perfect gift, something my husband can hold when he’s missing our son since he didn’t get to hold him that much. Thank you to the whole Valentine crew for making this gift come to life for my husband he loves it so very much and I will definitely be using your company in the future. Again thank you from the bottom of our hearts, the end result was beautiful!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely an amazing company

Absolutely an amazing company! Goes above and beyond for customers. Communication is a 10/10. Very nice and understanding. I would order again in a heart beat. Thank you for your hard work in making sure my order was here on time. Your team is amazing.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

The pictures turned out fantastic

The pictures turned out fantastic! The animals are so soft! I wish they were just a little bigger but overall I cannot complain at all. What a special item they offer. Do yourself a favor and order one. You will not regret it!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful

The sloth and unicorn I purchase for my nieces turned out beautifully. I hope it makes there Christmas a little better with a hug from Grandma.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Ive ordered twice in the past month

Ive ordered twice in the past month, the amount of time spent put into these gifts is extremely appreciated as they are amazing quality and alot of love is put into the gifts, thank you again to the team my familly loved them!!❤️

December 15, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful bear

I saw your work advertised on social media, I didn't even hesitate to click the link and have a nosey and I'm so glad I didn't.
Within minutes I'd chosen my bear and photograph and placed my order.
When my bear arrived, I was in tears holding it, after recently suffering a huge family loss, I know this bear when gifted on Christmas day will be very much cherished forever.

Thank you so much for the time and effort put into creating it.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great item delivery was longer than expected

The product was great and very happy with it although the delivery time was a bit long (wasent the estimated time) however that could be expected with the time of year. I would highly recommend products from this company and hopefully there delivery time improves or be more organised as a person and order your item sooner giving plenty of time to receive the package before the desired date I was also pleased with the constant updates on there progress with getting the item made and delivered it would have been a 1 star based on delivery but I'm soo happy with the product that it was well worth the wait and was better than I expected

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered 2 different bears and when…

I ordered 2 different bears and when they arrived they were perfect- the pictures were clear and they are both just adorable. Customer service was top notch- I received 5 email updates stating why my order was running a little behind. Once shipped, it took a little bit, but that's because it can take awhile for items to go through customs. I suggest giving yourself roughly 4 weeks before you need the bear. I will be ordering from this company again and have nothing negative to say about them! They even included a personalized note and candy in my box

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Bears

I ordered 5 different bears and had 5 different pictures on.
I ordered them has Xmas gifts in October and arrived in November I didn't expect the delivery to be that quick.
The bears are lovely quality.
You can choose a different bear for different people and put the picture and words you want on them.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Forever blessed

Francesca, my, what a beautiful company you have created. I ordered two animals for my brother and his daughter (my niece) after the loss of our mother/grandmother. The images turned out wonderfully and the animals are cute, cuddly and a great way to memorialise her. I cannot wait for them to see their gifts on our first christmas without her.
Thank you, thank you, thank you.

November 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look