Staff always helpful but not over attentive. Nice also to see new products being displayed so that on each visit one seems to see something different.
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See what reviewers are saying
I always love going into the Harrogate store. Everyone is so helpful and happy! Claire served me today and wrapped all my purchases beautifully! Thank you :)
Company replied
Dr Anthony & I have found that buying from OKA is always a pleasure! OKA staff are always on hand with advice when needed. They are always pleasant and knowkedgeable too. If ever we are unable to get... See more
Company replied
Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... See more
Company replied
Company details
Written by the company
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Contact info
9 West Park, HG1 1BL, Harrogate, United Kingdom
- +44 1423 701161
4.8
Excellent
302 reviews
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On the Whole Good
On the While Good
After a bit of a discussion about whether a refund could be given on a faulty cushion cover, I found the sales lady to be very helpful and informative as she presented lots of different options.
The returns policy is not great though.As the manager was in a meeting I was initially told to contact customer service. I bought the cover from the shop.
January 6, 2026
Reply from OKA - Harrogate
Dear Amanda
Thank you for your review. We're so pleased to hear that our Interior Sales Advisor was helpful in resolving the problem with your faulty cushion cover, and we will review our return policy communication to improve clarity and avoid confusion for in-store purchases.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Very helpful
Very helpful, friendly staff .
Store looked good post Christmas and Sale was still on .
January 5, 2026
Reply from OKA - Harrogate
Dear Mrs Reeves-Fitton,
Thank you for taking the time to share your feedback. We’re pleased to know you enjoyed your visit to our Harrogate store and appreciate you letting us know.
We hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Austen,
Thank you for taking the time to leave your review. We really appreciate your kind feedback and are pleased you had a positive experience with our Harrogate team.
We hope to welcome you back again soon.
Kind regards,
OKA
Excellent Shopping Experience
Very helpful staff and beautiful products; good sale bargains too!
December 24, 2025
Reply from OKA - Harrogate
Dear Lesley,
Thank you for taking the time to leave your review. We’re pleased to hear that you had a positive experience during your visit and appreciate you sharing your feedback with us.
We hope to welcome you back again soon.
Kind regards,
OKA
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff and lovely products
December 19, 2025
Reply from OKA - Harrogate
Dear Hanabana
Thank you for taking the time to leave such a warm review. We’re delighted to know that your recent experience in our Harrogate store was an enjoyable one and that you felt well supported during your visit. We’re are grateful for your continued loyalty and look forward to welcoming you back again soon.
Kind regards,
OKA
Very helpful store staff (particularly…
Very helpful store staff (particularly Freya in Harrogate) who are always good at finding creative solutions.
December 19, 2025
Reply from OKA - Harrogate
Dear Ms Hay
Thank you for your kind review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression.
We appreciate your feedback and hope you will visit us again soon.
Best regards
OKA
Friendly helpful staff
December 15, 2025
Reply from OKA - Harrogate
Dear Lisa
Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression. Your feedback is truly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Very helpful staff and just walked into…
Very helpful staff and just walked into a beautiful festive showroom...
December 11, 2025
Reply from OKA - Harrogate
Dear John
Thank you for your kind words. We’re delighted to hear that you had such a positive experience at our Harrogate store. It’s wonderful to know our team made you feel welcome, and you enjoyed the festive atmosphere.
We truly appreciate your feedback and hope that you will visit again soon!
Kind regards
OKA
Reply from OKA - Harrogate
Dear Alan
Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression. Your feedback is truly appreciated, and we are pleased that you love your lampshades.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent products and customer service
I’ve bought some lovely pieces of furniture and soft furnishings from the Harrogate Oka store recently and over the last couple of years. I am delighted with how they have added another level of style and quality to my home.
The staff in the Harrogate store are all approachable, friendly and helpful, particularly Zoe, who has gone out of her way to help me achieve the look I want.
Zoe has been so supportive, putting together design ideas without any pressure at all. I have felt comfortable in taking my time and, as a result, I am delighted with the comfort and look of my home.
December 9, 2025
Unprompted review
Reply from OKA - Harrogate
Dear Karen,
Thank you for taking the time to share such a thoughtful review. We truly appreciate your kind feedback, and we’ll make sure your comments are passed on to Zoe and the Harrogate team. We look forward to welcoming you back again soon.
Kind regards,
OKA
Brilliant staff at the Harrogate store…
All the staff brilliant at the Harrogate branch and it’s always a pleasure to spend time in this beautiful furniture store.
December 8, 2025
Reply from OKA - Harrogate
Dear Sally,
Thank you so much for taking the time to share your review. It’s great to hear how much you enjoy visiting our Harrogate store, and we’ll make sure the team sees your kind words. We hope to welcome you back again soon.
Kind regards,
OKA
Bespoke shopping every time.
First class and attractive merchandise, excellent personal attention from staff.....in one word...."Faultless"
I love your Christmas Tree x
December 5, 2025
Reply from OKA - Harrogate
Dear Lesley
Thank you for your kind words. We’re delighted to hear that you had such a positive experience at our Harrogate store. It’s wonderful to know our team made you feel welcome, and your shopping experience was such a pleasure.
We truly appreciate your feedback and are so glad you love our Christmas tree!
Warm regards,
OKA
Beautiful cushions !
November 28, 2025
Reply from OKA - Harrogate
Dear Jean
Thank you for your lovely review. We’re so pleased that our Harrogate team made your visit enjoyable, and we hope that you you love your new cushions.
Kind regards,
OKA
Excellent Customer service at the Harrogate store…
Customer service at the Harrogate store was really good as usual and some good advice thank you
November 27, 2025
Reply from OKA - Harrogate
Dear Customer
Thank you for your kind review. We’re delighted to hear that you enjoyed your visit to our Harrogate store and that the team made such a positive impression.
Your continued support means a great deal to us, and we hope your next visit is just as enjoyable.
Warm regards,
OKA
Excellent service and quality products
Excellent service from your most enthusiastic and helpful staff. Your products are absolute top quality.
December 3, 2025
Reply from OKA - Harrogate
Dear Ian,
Thank you for your wonderful review. We’re delighted to hear that you had such a positive experience at our Harrogate store and that you continue to enjoy the quality of our products. Your kind feedback means a great deal to us.
We hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Beverley,
Thank you for your kind review. We’re delighted to hear that you received helpful and informative service during your visit to our Harrogate store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Simon,
Thank you for your kind review. We’re delighted to hear that your experience at our Harrogate store was such a positive one. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Another great experience at OKA Harrogate
Excellent and friendly help from Carole choosing some new lamps. She knows exactly what will work well in your home!
November 29, 2025
Unprompted review
Reply from OKA - Harrogate
Dear Kirsty,
Thank you for your lovely review. We’re delighted to hear that your recent visit to our Harrogate store was such a positive experience. It’s wonderful to know the guidance you received helped you feel confident in your choices.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Zoe and Carol
Zoe and Carol, were superb. Helped with all the Christmas shopping!
November 30, 2025
Unprompted review
Reply from OKA - Harrogate
Dear Jonathan,
Thank you for your lovely review. We’re delighted to hear that your visit to our Harrogate store made Christmas shopping that bit easier. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Angela
We're really sorry to hear about your experience in our store.
We endeavour to provide a high level of customer service, and it's disappointing to hear that we fell short in your case.
Please rest assured that we take your comments seriously and will address this with our team to ensure that all customers feel welcomed and valued.
We truly appreciate your feedback as it helps us improve, and we hope you'll give us the opportunity to provide a better experience on your next visit.
Kind regards,
OKA
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