OKDERMO.com Reviews 88

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

They were very helpful and kind! Order arrived as expected and I'm extremely satisfied with the quality of products. I Literally have no suggestions for improvements because everything is optimized pr... See more

Rated 1 out of 5 stars

EN: I bought these acne products. It is sooo ineffective. It looks like we are applying water to the skin. Money thrown out the window!!!! FR: J'ai achété ces produits pour mon acné.... See more

Company replied

Rated 5 out of 5 stars

Happy with the products of Okdermo! I use Triluma for my hyperpigmentation and within 3 days I noticed improvement of my skin. Great! Be aware to start slowly and don't overdo. The Customer service o... See more

Company replied

Rated 5 out of 5 stars

This is the best place to find this product. This creme has really worked for me controlling my facial hair. After Vaniqua was discontinued, I'm very grateful to find Okdermo. They sell Elyn creme, wh... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!


Contact info

4.1

Great

TrustScore 4 out of 5

88 reviews

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Rated 5 out of 5 stars

Such good service

Such good service. My local postal service never delivered my order and okdermo reshipped my order within 2 days. Really grateful! Waiting patiently on my order!

July 3, 2019
Unprompted review
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Reply from OKDERMO.com

We appreciate your positive feedback about our products and service, dear Tash! We always try to deliver the best that our customer deserves. As soon as your order delivered please let us know, it is important for us. We look forward to your continued support and patronage. Best Regards, okdermo.com team.

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Rated 5 out of 5 stars

I highly recommend OKDERMO

I highly recommend OKDERMO. Customer service was excellent. They provide high­quality products at fair prices. Trust me, I will be ordering again!

July 1, 2019
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Marcel, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again! Best Regards, OKDERMO.com team

Rated 5 out of 5 stars

delivered safely and well packaged.

June 14, 2019
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Bones, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com team

Rated 5 out of 5 stars

Will use them again.

My purchase arrived very promptly in the UK. Friendly and prompt service when I have emailed as well, which was reassuring. Will use them again. My only criticism is the cost of shipping, however it was fast so I suppose that is what you are paying for.

May 31, 2019
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Mrs. Sian, for writing such a review! We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com team

Rated 5 out of 5 stars

I have nothing but positive experience…

I have nothing but positive experience with OKDERMO. I highly recommend them.Customer Service is Excellent,I was updated at every step of the way.Felt safe and secure placing my order with them.
Quality of products sold is of the highest grade.My items were in good condition,sealed and came with Tamper Resistant packaging.

May 4, 2019
Unprompted review
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Reply from OKDERMO.com

Dear Nureni, our team appreciate your positive feedback about our products and service. We always try to deliver the best that our customer deserves. We look forward to your continued support and patronage. Happy to have such a customer like you! Best Regards, okdermo.com team.

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Rated 5 out of 5 stars

I am very pleased with Elfora...works…

I am very pleased with Elfora...works as well as Vaniqa and costs much less. And after having an order delayed, their customer service department addressed my issue promptly and fairly. Thank you, Hanna N!

April 23, 2019
Unprompted review
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Reply from OKDERMO.com

Thank you for sharing your thoughts with us, dear Jane! We are glad you like us and we are happy to serve you. Best Regards, OKDERMO.com Team

Rated 4 out of 5 stars

*I would order again*

*I would order again through this site.*
Yes, there are improvements that the company hopefully will implement to better the customer experience, however, the responsiveness from the company is excellent. Despite having hiccups with the order and process, the communication follow was above par. I would order again from this sight in the future.

February 16, 2019
Unprompted review
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Reply from OKDERMO.com

Thank you for sharing your thoughts with us, dear Gretchen. We are glad you like us and we are happy to serve you in the future. We will definitely increase the level of our support and service to suit our valuable customers like You, and hopefully, then you'll grant us a 5-star review! :) Best Regards, okdermo.com team

Rated 5 out of 5 stars

I would highly recommend Okdermo

I would highly recommend Okdermo..and there customer service is excellent I will definitely be dealing with them on an ongoing basis

February 6, 2019
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Helen, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com team

Rated 5 out of 5 stars

I have used OKDERMO for multiple orders

I have used OKDERMO for multiple orders - skin care and eyelash products over a year, plus. The quality and consistency of all I have received has been outstanding. Their responsiveness and customer service are the best. I highly recommend OKDERMO and am very glad to have found them!

December 20, 2018
Unprompted review
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Reply from OKDERMO.com

We are glad Theresa that you are satisfied with the products quality and service and that you are our client. We look forward to serving you again in future. Best Regards, OKDERMO.com Team

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Rated 5 out of 5 stars

Thank you, for your professionalism

I just received my package directly at my place. The postman, gave it to me I'm happy. Thank you very much, for your professionalism

November 21, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for the review and for giving us this wonderful opportunity to serve you. We look forward to serving you again in the future. Best Regards, okdermo.com team

Rated 5 out of 5 stars

Great item.

Great item. It works.

November 20, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for sharing your thoughts with us. We are glad you like us and we are happy to serve you. Best Regards, OKDERMO.com Team

Rated 5 out of 5 stars

I highly recommend Okdermo

I highly recommend Okdermo , the products works very well. I love the bimatoprost for long eyelashes. The customer service is also excellent. I will definitely be back .

November 16, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Marie, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO.com Team

Rated 5 out of 5 stars

The Best Products for your skin.😊

I would highly recommend Okdermo and their products. If you are looking for results for your skin these are the products to use.

A very professional company and products.

I am very happy with the whole experience. I am 49 years old and live in Australia and will be buying more products from Okdermo.

Thank you 😊

August 18, 2018
Unprompted review
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Rated 5 out of 5 stars

Thank you for delivering my packages…

Thank you for delivering my packages quickly, I will definitely order from you again!

July 23, 2018
Unprompted review
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Reply from OKDERMO.com

We appreciate your positive feedback about our products and service dear Carol. We always try to deliver the best that our customer deserves. We look forward to your continued support and patronage. Best Regards, okdermo.com team.

Rated 5 out of 5 stars

Although it took about it 2.5 weeks for…

Although it took about 2.5 weeks for my package to get here, I understand the time because I live in the USA. Customer service was excellent and prompt. Angela S answered any questions and concerns I had. I will be sure to order from Okdermo again in the future keeping in mind the time it takes for packages to come in.

July 17, 2018
Unprompted review
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Reply from OKDERMO.com

We are glad Bina that you are satisfied with the products quality & service. We look forward to serving you again in future. Best Regards, OKDERMO.com Team

Rated 4 out of 5 stars

Happy to have an alternative

Product was exactly what was stated on the website. It took just under two weeks to get it. They were out of a product but quickly conferred with me and suggested another option in its place. The only thing that bugs me is that the total for your order that you see upon checkout, is a few dollars less than what your credit card gets charged. I kinda freaked out at that, at first, not understanding why. Overall not a huge deal, still way cheaper than what I would have had to pay.

July 10, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for sharing your thoughts with us. We are glad you like us and we are happy to serve you. Best Regards, OKDERMO.com Team

Rated 5 out of 5 stars

I have never written a review before

I have never written a review before . After years and I mean years of wanting to order tretinion online I finally did it. I was afraid of being scammed.
Not only did I receive my product but the best customer service ever. Angela cares enough to make sure I received my parcel repeatedly as it took awhile to get here.

I can't thank Angela and will diffently be ordering again from Okdermo.
Thank you Angela

July 6, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Leonor, for writing the review. We are pleased to know that you are one of our satisfied customers. We look forward to serving you again. Best Regards, OKDERMO Team

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Rated 5 out of 5 stars

Best service ever

I am very happy with OKDEMO service. Angela is amazing, very knowledgable on the products and always available. Products arrive early, around 10 days. They looks good, some with product labelling. Cant wait to see the result. Thanks OKDEMO

June 30, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for sharing your thoughts with us, dear Lan. We are glad you like us and we are happy to serve you. Best Regards, okdermo.com team

Rated 5 out of 5 stars

Thank goodness!!!

With vaniqa currently not being available in the US, this saved me! It arrived quickly and for a very small fraction of the price I'm used to paying. Plus, I didnt have to mess around with a prescription. Will definitely be ordering again soon and from now on.

June 28, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for sharing your thoughts with us Katharine. We are glad you like us and we are happy to serve you. Best Regards, OKDERMO Skin Care Team

Rated 5 out of 5 stars

Product was exactly as promised and it…

Product was exactly as promised and it arrived actually before the 2 week window.

June 25, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for the review and for giving us this wonderful opportunity to serve you. We look forward to serving you again in the future. Best Regards, OKDERMO.com Team

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