OKDERMO.com Reviews 88

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

They were very helpful and kind! Order arrived as expected and I'm extremely satisfied with the quality of products. I Literally have no suggestions for improvements because everything is optimized pr... See more

Rated 1 out of 5 stars

EN: I bought these acne products. It is sooo ineffective. It looks like we are applying water to the skin. Money thrown out the window!!!! FR: J'ai achété ces produits pour mon acné.... See more

Company replied

Rated 5 out of 5 stars

Happy with the products of Okdermo! I use Triluma for my hyperpigmentation and within 3 days I noticed improvement of my skin. Great! Be aware to start slowly and don't overdo. The Customer service o... See more

Company replied

Rated 5 out of 5 stars

This is the best place to find this product. This creme has really worked for me controlling my facial hair. After Vaniqua was discontinued, I'm very grateful to find Okdermo. They sell Elyn creme, wh... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!


Contact info

4.1

Great

TrustScore 4 out of 5

88 reviews

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Rated 5 out of 5 stars

The product I ordered was delivered…

The product I ordered was delivered before the promise date. The product was as described. Very good experience.

June 20, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for the review and for giving us this wonderful opportunity to serve you. We look forward to serving you again in the future. Best Regards, okdermo.com

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Rated 5 out of 5 stars

Good service

The shipping came earlier than expected. The container was perfectly sealed and the packaging well secured.
Overall, good product and good service.

June 15, 2018
Unprompted review
Rated 5 out of 5 stars

Love the product and the outcome also…

Love the product and the outcome also the communication with OKDERMO is super great.

June 11, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you dear for your warm words! You are always welcome! I wish every customer were like you are :)

Rated 5 out of 5 stars

This is the first time I have ordered…

This is the first time I have ordered from Okdermo and I must say the customer service is outstanding. I was a bit worried that my product would not be here on time but I got it today and in excellent condition.
I'm looking forward to ordering more from you guys.

Regards.

June 9, 2018
Unprompted review
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Reply from OKDERMO.com

Thanks a lot, dear Maria! You are always welcome!

Rated 5 out of 5 stars

I'm based in the UK so didn't know if…

I'm based in the UK so didn't know if this site was trustworthy. It was, however, a really great experience. Surprisingly quick delivery and great products :) I'll definitely be using them again!

June 7, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you dear for your feedback! You are always welcome!

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Rated 5 out of 5 stars

Awesome, great customer service.

Awesome business with great customer service and great commuication. Fast at shipping, very happy with products and service. I will be a returning customer. Thank you! 5 stars!

June 4, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Deanna! You are always welcome back! Happy to have such a customer like you! :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! They even reached out to me to be sure I'd gotten my order. Also, very nice people!

June 1, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for your feedback, appreciate that! You are always welcome!

Rated 5 out of 5 stars

Reliable company.

My order arrived in a short time, by UPS (I had to sign) thus proving how reliable this company is.

May 30, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Gigi, for your valuable feedback! Appreciate your response!

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Rated 5 out of 5 stars

Great seller!

Fast delivery, as advertised, good price - great seller!

May 28, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you, dear Bruce, for your feedback, appreciate it! You are always welcome!

Rated 5 out of 5 stars

Awesome company!

I have ordered from several companies and it was always difficult and took forever to receive my items. Then Nathalie the beauty diva on you tube recommended this company so, I placed an order. To my surprise, NO PROBLEMS😊. The transaction was smooth, the delivery was fast and I received an email from them to follow up. I will use OKDERMO Skin Care for all of my future purchases

May 24, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you dear for your review, it is very important for us!

Rated 5 out of 5 stars

I’ve been using Vaniqa for years

I’ve been using Vaniqa for years. Since it’s on back order for several months I searched online and found this Eflora product. Works just as well. Very effective at a much lower cost. Will be purchasing again. Only problem was waiting for it to get shipped overseas.

May 24, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for your feedback, it is very important for us! Please use EMS Express shipping option next time it will be much faster.

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Rated 5 out of 5 stars

Easy communication with the seller

Easy communication with the seller. My package did not arrive as expected. The seller contacted me first to see if my package had been delivered. When I informed them it had not, they reshipped it quickly and continued to follow up with me to make sure my package was delivered. Excellent customer service.

May 23, 2018
Unprompted review
OKDERMO.com logo

Reply from OKDERMO.com

Thank you, dear Heather, for your feedback, appreciate your understanding and patience!

Rated 5 out of 5 stars

Purchase with confidence

Although it takes about 10 days to receive your item because it is coming from overseas, rest assured that you will receive an authentic product. The company is very good about responding promptly to all communications. I will be using them from now on for my skincare needs.

May 20, 2018
Unprompted review
OKDERMO.com logo

Reply from OKDERMO.com

Dear Shandon, thank you for your review! It is a pleasure to have such a customer like you! Best wishes!

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Rated 5 out of 5 stars

Quick and reliable

Quick and reliable delivery/service. Product works great as well.

May 8, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you for your review dear Sel! Best wishes!

Rated 5 out of 5 stars

Good Product and Service

Honestly I received just what I ordered on time the customer service is very professional and it was great service. Would order again most definitely very happy with my purchase.

May 4, 2018
Unprompted review
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Reply from OKDERMO.com

Thank you dear Janet for your feedback! Happy you satisfied!
Kind regards,

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I was concerned about the delivery date.
Angela S from Customer Service answered my email immediately. She was very reassuring.
Janet

May 2, 2018
Unprompted review
OKDERMO.com logo

Reply from OKDERMO.com

Dear Janet, we are happy to have such a customers like you! Best wishes!

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