The 10" fry pan & cover are well constructed . Cover needs instructions as to assembly . The pan is NOT stick free ; it needs some type of lubricant . Even bacon will stick unless you lubricate the pa... See more
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Review summary
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The skillet looks like a professional chefs pan. Disappointed if it was made in China. Is there a warranty on this product? Kind of deceptive advertising. Hope it works . I love to cook. Blessings
Although I love the idea of non polluting cookwear, I am a bit disappointed with the non stick claims made. That said, I enjoy using the pan as often as I can.
I have the two handled large fry pan. I have had this pan for several months. It is definitely NOT non-stick, but still works well. Heating no higher than medium on MY stove still browns well. Cle... See more
Company details
Written by the company
OkuraCookware.com is a premium cookware brand specializing in high-performance, non-toxic titanium cookware designed for modern home cooking. Okura focuses on durability, safety, and precision, creating cookware that performs consistently while supporting a healthier cooking experience. All Okura pans feature a titanium cooking surface and are completely PFAS-free, PFOA-free, and free from harmful chemical coatings. This makes Okura cookware a safer alternative to traditional non-stick pans. The advanced multi-layer construction ensures fast, even heat distribution, giving users excellent temperature control and reliable results with every meal. Okura titanium cookware is compatible with all stovetops, including induction, gas, electric, and ceramic. Built for daily use, the pans are designed to be long-lasting, scratch-resistant, and easy to maintain. At OkuraCookware.com, customer experience is a priority. The brand offers clear product information, fast U.S. shipping, and responsive customer support. Customers frequently mention the premium build quality, modern design, and noticeable performance improvement compared to conventional cookware. Whether cooking everyday meals or preparing more advanced dishes, Okura Cookware delivers professional-grade titanium cookware built to last.
Contact info
312 W 2nd St Unit #A9152, 82601, Casper, United States
- support@okuracookware.com
- okuracookware.com
3.5
Average
331 reviews
Replied to 78% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Excellence of product and customer…
Excellence of product and customer service
March 25, 2026
Unprompted review
Reply from Okuracookware
Hi Cameron,
Thank you so much for your kind words! 😊 We’re really happy to hear you’re satisfied with both the product and our customer service.
Your support truly means a lot to us!
Kind regards,
Sara – Okura Cookware Team
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This company is a fake e-store and a scammer - Beware!
Ordered 3 pans with lids from Okura on 28 Feb 2026 and so far, one month later, I have not received anything. The couriers they use, SpeedX, cannot be contacted in Australia either. I have written to Okura several times and receive unhelpful messages from Noma in the Netherlands (??). I have requested a full refund of $500 Australian and so far there has been no response to that. When I go to the website, my Avast security tells me that the site could be a fake e-store and has secured the web threat of going to that site. Do not use this company.
February 28, 2026
Unprompted review
Reply from Okuracookware
Hi Jorge,
We’re very sorry to hear about your experience and understand your concern. Your order is in transit, and international deliveries can sometimes take longer depending on the carrier and location.
We want to assure you that we are a legitimate business and take these concerns seriously. We’d like to resolve this for you as quickly as possible.
Please contact us with your order details so we can assist you directly.
Kind regards,
Sara – Okura Cookware Team
Worst pans ever!
Worst pans ever. They’re far too thin to retain heat, so the moment you add food, the temperature drops and everything sticks.
On their website, they display logos from well-known brands like MasterChef and Top Chef. We reached out to these companies, and none of them have any agreement with this brand to use their logos.
Be careful, this company is misleading customers, Especially Sam P.
March 21, 2026
Unprompted review
Reply from Okuracookware
Hi Klara,
We’re sorry to hear about your experience and appreciate your feedback. Our cookware is designed with a multi-layer structure for balanced heat distribution, but proper preheating and use of a small amount of oil are important for best performance.
We also take your concerns seriously and would like to review this further. Please contact us with your order details so we can assist you directly.
Kind regards,
Sara – Okura Cookware Team
Poor quality knives
Ordered 3 knives and a pan, the pan was alright so far but the knives are poor quality. What looks to be a Damaskus knife was just etched on with laser and the other knives were the same. Plus it took 3+ weeks for the knives to be delivered.
March 24, 2026
Unprompted review
Reply from Okuracookware
Hi Melvin,
Thank you for your feedback, and we’re sorry to hear that the knives did not meet your expectations.
We also apologize for the delivery time, as international shipping can sometimes take longer than expected.
We’d like to review your case and see how we can make this right for you. Please contact us with your order details so we can assist you directly.
Kind regards,
Sara – Okura Cookware Team
It is a scam and irresponsible company
I bought a 25cm pan at end of Feb as it was on sale. I thought I would give it a try. It did not come until 22 of March. Long delayed shipping. Also same as other people mentioned the area fit the handle was welded badly with black burns and handle did not flush well. I was surprised that it came from China, not what they claimed it's a US/JP product.
Also the pan I got has some small scratches on the pan (the cooking side, not outside of the pan) when I first received it. I emailed to inform for an exchange. They did not come back to me after 36 hours and then in the email told me small scratches happen in shipping and they do not affect the use of pan. Such a horrible and irresponsible reply! Who wants to use a scratched pan and also it was supposed to be new! I realized it is such a scam! Do not buy it!!
I have been trying to contact them via email- seems the only way but they stopped to respond anymore! They really should be stopped doing this scammed business! Wish there’s a way to tell the whole world!
March 24, 2026
Unprompted review
Reply from Okuracookware
Hi Ally,
We’re very sorry to hear about your experience and understand your frustration. This is not the standard we aim to provide.
Regarding shipping, international deliveries can sometimes take longer than expected. We also want to clarify that our products are manufactured under strict quality control, and shipping routes may pass through different countries due to logistics.
We sincerely apologize for the condition you described and the delay in communication. We would really like to resolve this for you.
Please contact us again with your order details so we can offer a suitable solution as soon as possible.
Kind regards,
Sara – Okura Cookware Team
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Got the Okura 25 cm wok
Got the Okura 25 cm wok, because it's titanium, it's lighter than the steel wok I had. It's easy to clean, and I don't have to worry about the chemical coating anymore, since there's none in this new Okura wok. I'm thinking to buy another one with bigger size.
March 19, 2026
Unprompted review
Reply from Okuracookware
Hi R Chiu,
Thank you so much for your great review! 😊 We’re really happy to hear you’re enjoying the wok and its lightweight, easy-to-clean design.
That sounds like a great idea—going for a bigger size next time! We’d love to serve you again.
Kind regards,
Sara – Okura Cookware Team
Reply from Okuracookware
Hi Richard,
Thank you for your feedback, and we’re sorry for the delay in shipping.
As we ship internationally, delivery times can sometimes be longer than expected depending on the carrier.
We appreciate your patience and are always working to improve our delivery experience.
Kind regards,
Sara – Okura Cookware Team
Better than ordinary nonstick pans, poor customer service
I was looking for a healthier alternative to nonstick pans and decided to give Okura pans a try. Honestly, I’m very happy with my choice. Occasionally, food sticks a little near the sides, but it comes off easily with a quick rinse under running water. I’m happy to make that small compromise, knowing the overall benefits are much greater.
However I am not happy with the customer service, because the second pan that I ordered recently, got lost and never got delivered and the customer service didn't do anything about it.
February 28, 2026
Unprompted review
Reply from Okuracookware
Hi Ter-Ghevondian,
Thank you so much for your thoughtful review! 😊 We’re really happy to hear you’re enjoying the pans and appreciate the healthier cooking experience.
You’re absolutely right—there can be a small adjustment compared to traditional non-stick, but we’re glad to hear the benefits outweigh it for you.
We truly appreciate your support!
Kind regards,
Sara – Okura Cookware Team
I didn't know anything about Okura…
I didn't know anything about Okura cookware until I saw it on the Internet. I'm not sure where it's really made because there's no actual made in carved into it but it looks like a fairly good quality frying pan Can't wait to try it
March 22, 2026
Unprompted review
Reply from Okuracookware
Hi Bo,
Thank you for your review! 😊 We’re glad to hear your first impression is positive.
Our cookware is designed with a multi-layer construction and produced under strict quality control. Shipping routes may pass through international logistics hubs, which can sometimes cause confusion about origin.
We hope you’ll enjoy using the pan, and if you have any questions, feel free to reach out anytime!
Kind regards,
Sara – Okura Cookware Team
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Really a pleasant experience
Today is March 22, 2026. I am 76 years young and use internet shopping extensively. I have already used my Okura flat bottom wok twice. The first day I scrambled an egg, and, due to my lack of experience with Okura titanium plus my excitement to try my new pan, my egg stuck. I reread the instructions and improved my learning curve. My second attempt was another scrambled egg which, when done, slid right out of the pan! I'm beyond pleased with the pan, the length of shipping time and the speed with which my questions were answered. I have today placed a second order with Okura and I will not hesitate to recommend Okura to my friends 👍
March 2, 2026
Unprompted review
Reply from Okuracookware
Hi Sandra,
Thank you so much for your wonderful and detailed review! 😊 We’re truly happy to hear about your experience and how quickly you mastered cooking with your pan.
It’s especially great to hear your eggs turned out perfectly—that’s always a great sign! 🍳
We really appreciate your support, your second order, and your recommendation to friends—it means a lot to us.
Wishing you many more enjoyable cooking moments!
Kind regards,
Sara – Okura Cookware Team
The product (28" frying pan) is…
Unhelpful when I tried to correct an order
March 22, 2026
Unprompted review
Reply from Okuracookware
Hi Thomas,
Thank you so much for your fantastic review! 😊 We’re really happy to hear you’re enjoying the pan and its performance.
It’s great to know you find it easy to use, clean, and well-designed—that’s exactly what we aim for!
We truly appreciate your support!
Kind regards,
Sara – Okura Cookware Team
I'm so pleased about your pans are the…
I'm so pleased to know that your pans are the safest ones on the market. I get them clean easier as well. Thanks bunches!!
March 15, 2026
Unprompted review
Reply from Okuracookware
Hi Dorothy,
Thank you so much for your wonderful review! 😊 We’re really happy to hear you’re enjoying the pans and find them easy to clean.
Your kind words truly mean a lot to us—thanks so much for your support!
Kind regards,
Sara – Okura Cookware Team
These pans are excellent
These pans are excellent. They are versatile, easy to clean and great value for money. No, they're not cheap, but if you want quality you pay for it.
March 21, 2026
Unprompted review
Reply from Okuracookware
Hi Pete,
Thank you so much for your great review! 😊 We’re really happy to hear you find the pans versatile, easy to clean, and worth the investment.
Your support means a lot to us!
Kind regards,
Sara – Okura Cookware Team
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Great products.
I received the products I ordered in a timely fashion. My new wok may well be the best cooking pot I’ve ever had. I also really like the titanium cutting surface, especially because the vegetables don’t bounce onto the floor as you cut them. They just stay right there on the surface.
March 18, 2026
Unprompted review
Reply from Okuracookware
Hi Annemaree,
Thank you so much for your wonderful review! 😊 We’re really happy to hear you’re enjoying the wok and that it’s performing so well for you.
It’s great to know you’re also loving the cutting surface. Your feedback means a lot to us!
We truly appreciate your support!
Kind regards,
Sara – Okura Cookware Team
I am surprised and extremely pleased by…
I am surprised and extremely pleased by how good my wok pan is. It’s important to follow the instructions given in order to reap the maximum benefits. Proper pan preparation and low to medium heat cooking are the way to go with this “wok”as opposed to traditional Chinese wok pans which are high heat instruments.
For reasons I cannot yet explain, my meals are tasting better with this pan!
March 20, 2026
Unprompted review
Reply from Okuracookware
Hi Theo,
Thank you so much for your fantastic and detailed review! 😊 We’re really happy to hear you’re enjoying your wok and getting great results.
You’re absolutely right—following the preparation and using low to medium heat makes a big difference, and it’s great to see you’ve mastered it so well!
We truly appreciate your support and wish you many more delicious meals ahead!
Kind regards,
Sara – Okura Cookware Team
This pan is so light that I can flip…
This pan is so light that I can flip eggs with my wrist. I suffer from osteoarthritis and found cooking painful. I found that this pan is so easy to cook with and so easy to clean. I am also happy that it does not contain any harmful chemicals!
March 5, 2026
Unprompted review
Reply from Okuracookware
Hi Maria,
Thank you so much for your wonderful review! 😊 We’re truly happy to hear that the pan makes cooking easier and more comfortable for you.
It means a lot to us that you’re enjoying both the lightweight design and ease of cleaning.
Wishing you many more enjoyable cooking moments!
Kind regards,
Sara – Okura Cookware Team
This pan is NOT nonstick I have to…
This pan is NOT nonstick I have to scrub hard every time I use it. Do not buy.
March 20, 2026
Unprompted review
Reply from Okuracookware
Hi Anthony,
We’re sorry to hear about your experience. Our cookware has a natural non-stick surface without chemical coatings, which means proper preheating and a small amount of oil are important for best results.
We’d be happy to help you get the best performance from your pan or find a suitable solution. Please contact us with your order details.
Kind regards,
Sara – Okura Cookware Team
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I received pan last week,attached…
I received pan last week,attached handle with a tool provided, looks good and long lasting.
Great looking frying pan, so excited to use it for long period od time.
March 13, 2026
Unprompted review
Reply from Okuracookware
Hi Dijana,
Thank you so much for your great review! 😊 We’re really happy to hear everything arrived well and that you’re excited to use your pan.
It’s great to know you like the design and setup—wishing you many enjoyable cooking moments ahead!
Kind regards,
Sara – Okura Cookware Team
Okura saucepan never received
I ordered a saucepan on the 9th of February and have not received it. I contacted them several times and finally received a tracking number which has no updates since 10 Feb. Different people contacted me with differing ridiculous stories but nothing lately except for requests for a review. I have concluded that they are a scam
March 19, 2026
Unprompted review
Reply from Okuracookware
Hi Nelda,
We’re very sorry to hear about your experience and understand your concern. This is not the experience we aim to provide.
Your order is in transit, and tracking updates can sometimes take time depending on the carrier and location.
We would really like to resolve this for you as soon as possible. Please contact us with your order details so we can assist you directly.
Kind regards,
Sara – Okura Cookware Team
Okura cookware Rocks. The frying pans I got are…
The three frying pans I got are amazing. They heat up super quick and nothing sticks. Easy to clean. I really recommend this brand Okura, no bull, just results.
Ernie
March 20, 2026
Unprompted review
Reply from Okuracookware
Hi Ernie,
Thank you so much for your awesome review! 😊 We’re thrilled to hear you’re enjoying the pans and getting such great results.
“No bull, just results” — we love that! 🔥
We truly appreciate your support and recommendation!
Kind regards,
Sara – Okura Cookware Team
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