Great service from Old Fashioned Bathrooms, returning customers, this time they fitted out our guest bathroom, designing, supplying and fitting. Neil and Rhys did an excellent job and we are very plea... See more
Company replied
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Exceptional service from Old Fashioned Bathrooms. I would use them again without question. Paul answered all my questions quickly, with care and attention; Jade replied to my emails promptly and effic... See more
Company replied
Many thanks to Emily and the team for all the help and advice. After visiting OFB and getting some good ideas, we ordered a cistern and (complicated) flush pipe, but were assured that if the pipe didn... See more
From start to finish, Old Fashioned bathrooms have been great. They answered all my questions before I bought my new bath, the order process was really straightforward, the delivery was on time, and t... See more
Company replied
Company details
Written by the company
A luxury online retailer, bathroom installer and Suffolk showroom exclusively providing unique and tailored items to create an old fashioned bathroom. Providing premium old-fashioned bathrooms by specialising in Edwardian, Victorian and Georgian styles of bathroom interiors.
Contact info
Old Fashioned Bathrooms, Stonham Road, Mickfield, IP14 5LS, Stowmarket, United Kingdom
- 01449711782
- sales@oldfashionedbathrooms.co.uk
- oldfashionedbathrooms.co.uk
4.7
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Such good service
Emily at Old Fashioned Bathrooms spent a great deal of time helping my select the items for my bathroom. The communication, delivery and service I received was excellent. And the products all work well together. They met short delivery dead lines when required and always put my needs first. I wish there were more retailers around that served their customers as well as this company.
July 31, 2024
Unprompted review
Reply from Old Fashioned Bathrooms
Thank you for your lovely review, Ms Mahil. We're glad to hear you had such a positive experience with us and I'll pass on your kind comments to Emily!
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Excellent products
Excellent products, price, communication and service. I would definitely use again.
October 18, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Harry. We hope you're pleased with your new Thomas Crapper basin!
Great service and product
Great service and product, good communication on delivery time and efficient and friendly service from the carrier.
October 22, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review. We hope you're pleased with your new Loxley basin!
Top quality
Pricey but it’s top quality merchandise and at the end of the day you get what you pay for.
October 15, 2024
Reply from Old Fashioned Bathrooms
Thank you for your review, Rob. We're happy to hear you're pleased with the quality of your Burlington shower & cast iron bath!
If you have any questions regarding your new products please email sales@oldfashionedbathrooms.co.uk or call us at 01449 711782
2nd order and equally impressed
2nd order and equally impressed. Real humans (no robot chat rubbish) deal with your enquiry and they find your order easily and provide insight and a super professional service. Very impressed and very happy.
September 17, 2024
Reply from Old Fashioned Bathrooms
Thank you for your lovely review, Marie. We're glad to hear you had a positive experience shopping with us. If you have any questions regarding your new purchase please email sales@oldfashionedbathrooms.co.uk or call us at 01449 711782
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Easy to use website and very good…
Easy to use website and very good follow up communication.
September 10, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Jonathan. We hope you're pleased with your new Thomas Crapper basin & taps!
Competitive pricing with excellent…
Competitive pricing with excellent advice and support.
September 9, 2024
Reply from Old Fashioned Bathrooms
Thank you for your review, Anthony. We're glad to hear you had a positive experience shopping with us and the support from our team.
Amazing Service
We needed high quality products against a tight timeline. The support from Old Fashioned Bathrooms was brilliant. They helped us source great stuff. Communication was slot on and everything was delivered on time as promised.
September 17, 2024
Unprompted review
Reply from Old Fashioned Bathrooms
Thank you for your kind review. We're pleased to hear you had a great experience with our team. Should you have any questions regarding your new purchase please email sales@oldfashionedbathrooms.co.uk or give us a call at 01449 711782
Reply from Old Fashioned Bathrooms
Thank you for your kind review. We hope you are pleased with your new basin!
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Poor Communication.
Poor Communication.
product arrived in sound condition and well packed
September 4, 2024
Reply from Old Fashioned Bathrooms
Thank you for your review, Rob. We are pleased to hear that your Old England corner basin arrived in good condition. Our apologies if the information provided in our product description and email was misunderstood.
Delivered domplete and on time
September 2, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Andrew. Should you have any questions regarding your purchase our team is available via email at sales@oldfashionedbathrooms.co.uk or by phone at 01449711782
Arrived without any fuss
Arrived without any fuss, fitting instructions where simple and understandable, getting the old seat off was the problem.
August 13, 2024
Reply from Old Fashioned Bathrooms
Thank you for your review, Anthony. We're happy to hear you managed to get your old seat off and are happy with your new purchase!
Wonderful customer service.
Wonderful customer service.
Beautiful bath I bought arrived Tuesday.
Seamless service.
Seamless delivery.
Cannot wait to have this Victoria & Albert beauty installed
August 7, 2024
Reply from Old Fashioned Bathrooms
Thank you for your very kind review, Alecyss. We're happy to hear you had a positive experience purchasing from us!
We'd love to see your Victoria + Albert bath when it is installed. If you get the chance, please email sales@oldfashionedbathrooms.co.uk
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Excellent customer service
July 24, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Jyles. I'll let our customer service team know. If you have any questions regarding your purchase, please email sales@oldfashionedbathrooms.co.uk
Excellent item and speedy delivery
August 5, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Mavis. Please feel free to call us or email sales@oldfashionedbathrooms.co.uk should you have any questions regarding your purchase.
Good service
July 12, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Anthony. Any questions regarding your purchase please do not hesitate to contact us! - sales@oldfashionedbathrooms.co.uk
great looking products and good to be…
great looking products and good to be able to speak to a human and not a machine with queries
June 6, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, James. We're happy to hear you had a positive experience purchasing from us and communicating with our members of staff.
I'll pass on your comment to the team!
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Reply from Old Fashioned Bathrooms
Hi Justin,
Thank you for your kind review. We're happy to hear you had a positive experience shopping with us.
If you need any aftercare advice regarding your new purchase, please feel free to email our expert team - sales@oldfashionedbathrooms.co.uk
Excellent customer service and quality…
Excellent customer service and quality choice of products. Have used them for most of my bathroom refit requirements and they have arrived when I wanted them to and in excellent condition.
I would not hesitate to recommend them to anyone.
May 16, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Anna. We're happy to hear you had a positive experience shopping with us for your bathroom refits.
We'd love to see images of your bathroom refit! If you're happy to do so please send over images to sales@oldfashionedbathrooms.co.uk
Excellent service and god product
The sales team worked tirelessly to get me the quality product I ordered even in the face of supply problems.
Good value for money.
April 22, 2024
Reply from Old Fashioned Bathrooms
Thank you for your kind review, Mrs Richardson. We're glad to hear you're happy with your new purchase and Paul was glad to be able to work around the supply problems.
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