Olevsstore.com Reviews 61

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

One star because there is not a zero option! $175 for a watch that does not keep time. Loses 30-45 seconds every day. The first watch completely stopped working after 45 days. After 6 weeks of callin... See more

Company replied

Rated 5 out of 5 stars

First of all wide range of models to choose from and that too at a reasonable price. Also interaction with Mr.Tony was reassuring. Overall a great buying experience , looking forward to buy more fro... See more

Rated 1 out of 5 stars

Watch stopped working after 4 months, emailed support and got rapid reply about how to return. Posted back to China by tracked service as instructed, since then, nothing - no response to emails, no re... See more

Company replied

Rated 5 out of 5 stars

Less than 10 days to send the item from one part of the world to the opposite part👍 - with all the formalities. Beautiful watch! Outstanding presentation. One of the most serious watch store. Highly... See more

Company replied

Company details

  1. Watch Store

Written by the company

We have a Certificate of Authorization to carry out local and online sales/distribution of OLEVS series products. We assure all products provided by us are authentic. Olevsstore.com has been able to provide its customers with the best prices, selections, and service. Our goal is to satisfy our customers with quality watches at an amazing price. Please come shop with us and we will make sure the shopping experience is easy and enjoyable. Discover authentic watches in a variety of sizes and styles in our watch shop ⌚ at Olevsstore.com.


Contact info

3.0

Average

TrustScore 3 out of 5

61 reviews

5-star
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1-star

Replied to 84% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I am planning to test the GW-G2870-4…

I am planning to test the GW-G2870-4 clock and am keen to understand its construction and the materials used. Specifically, I would like to know if the clock features genuine stainless steel components. Could you provide a detailed description of the materials used in both the exterior and interior of the clock?

I plan to conduct a thorough examination of the clock's build quality, including material testing, as I have come across some feedback suggesting it may have issues with quality. Clarification on this matter would be highly appreciated to help me make an informed decision.

Thank you very much for your assistance.

June 10, 2024
Unprompted review
Olevsstore.com logo

Reply from Olevsstore.com

Hi, you can see more details about OLEVS 2870 here: https://olevsstore.com/product/olevs-mens-watch-2870/

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Rated 5 out of 5 stars

Great watch. Lack of support. EDIT: Great support

Very nice watches, and the seem to have great build quality as well. I've had an automatic watch since November 2023 and it broke on me in march of 2024. That's 4-5 months of good everyday use. I took care of the watch but what happened was the minute hand came loose and basically does not function any longer.

I'm giving 2 stars instead of 5 because the brand offers 12 month warranty if something with the craftsmanship goes wrong or something like that. I got in contact with the support team about my watch but after giving them my order number, they basically ghosted me.

The watches are a good 5/5 but because of the experience I've had with the support team, It's a 2/5.

UPDATE: I did indeed buy from a different site. Make sure if you get an Olev watch, get it from this site. Support was helpful but unfortunately nothing can be done, I need to take it to a watch repairer. Shoutout Tony, huge help.

March 31, 2024
Unprompted review
Olevsstore.com logo

Reply from Olevsstore.com

Hello Kyle Agpoon,

It seems like you've purchased the watch from another seller (not from us olevsstore.com). So your assessment for support is incorrect. Please check again.
If you need any help, you can contact us via WhatsApp: +84899991428 or via email: support@olevsstore.com.

Best regards,
Tony Nguyen - Olevsstore.com

Rated 3 out of 5 stars

I love the watch and the way it looks

I love the watch and the way it looks, however it has only one crown position and I cannot seem to set the year. I have no set up instructions. Model # is G6687. I couldn’t find instructions online line so I gave up and stored it in my watch box. I was just looking in the box today and noticed how nice the watch looked. Hoping someone can advise
Bob
Apologies for model # mistake, it’s actually G6687.
Please see below my email requesting help back in January
————————————

Hi
My watch has not changed from 2023 to 2024. I have lost my manual. Can you instruct me how to change year or send instruction manual .

Regards
Bob

December 27, 2023
Unprompted review
Olevsstore.com logo

Reply from Olevsstore.com

Hello Robert Hunter,

It seems like you've purchased the watch from another seller (not from us olevsstore.com). We don't sell OLEVS 6687, please check again.
However, if you need any help, you can contact us via WhatsApp: +84899991428 or via email: support@olevsstore.com.

Best regards,
Tony Nguyen - Olevsstore.com
----------
There is no model #G6687, where did you purchase it? Please contact us via WhatsApp: +84899991428 to get support.

Rated 3 out of 5 stars

Olevs great watch received as Christmas…

Olevs great watch received as Christmas present 2023 but very poor “lock” on the wrist band opens much too easily & without any warning could very very easily slip of one’s wrist & be lost.
Richard S

April 20, 2024
Unprompted review
Olevsstore.com logo

Reply from Olevsstore.com

Hi Richard S,

Thanks for the time to write a review. Maybe your watch strap is defective.
If you purchased it from olevsstore.com, please contact us to get a new replacement band.
You can contact us via WhatsApp: +84899991428 or via email: support@olevsstore.com.

Best regards,
Tony Nguyen - Olevsstore.com

Rated 5 out of 5 stars

handsome watch

The watch actually arrived !! Nice watch . It was a bit difficult to remove links in the strap but I did it eventually. It is keeping good time and looks nice. Thanks

March 16, 2024
Olevsstore.com logo

Reply from Olevsstore.com

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

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Rated 5 out of 5 stars

OLEVS 6777

Dear OLEVS Store Team,

I wanted to take a moment to express my gratitude for the exceptional experience I had with Olevsstore.com. From browsing your website to receiving my order, every step was seamless and enjoyable.

The website interface was user-friendly, making it easy to explore your wide range of products and find exactly what I was looking for. The checkout process was smooth, and I appreciated the various payment options available.

Moreover, the delivery of my order was prompt, and the packaging ensured that my OLEVS watch arrived in perfect condition. The quality of the product exceeded my expectations, and I've been receiving compliments on it ever since.

Thank you for providing such outstanding service and offering top-notch products. I'm thrilled with my purchase and will definitely be returning to Olevsstore.com for future shopping needs.

Best regards,

Tamás Endre Farkas

March 28, 2024
Unprompted review
Olevsstore.com logo

Reply from Olevsstore.com

Hello Tamás Endre Farkas,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 🥰

Best regards,
Tony Nguyen - Olevsstore.com

Rated 5 out of 5 stars

My friend Olev

know Olev. Al Bundy and I played football with him in high school. 🤣

March 19, 2024
Unprompted review
Olevsstore.com logo

Reply from Olevsstore.com

Thank you for the 5-star rating 🥰

Rated 5 out of 5 stars

We bought two!!

My Husband ordered a watch from Olvesstore, because he particularly liked the colour. He also doesn’t normally purchase from online stores. However he and I were very impressed so I (his wife) decided to buy one as well.
Both watches are fantastic quality & Value!

February 29, 2024
Olevsstore.com logo

Reply from Olevsstore.com

Hi Paul Muir,

Thank you very much for taking the time to write a review. We are lucky to have customers like you. Many thanks! 😍

Best regards,
Tony Nguyen - Olevsstore.com

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Rated 5 out of 5 stars

Rich T

It was a great item very happy with my new purchase thank you

February 15, 2024
Olevsstore.com logo

Reply from Olevsstore.com

Hi Richard,

Thank you so much for your kind words. We are happy to serve you!

Best regards,
Tony Nguyen - Olevsstore.com

Rated 4 out of 5 stars

Watch arrived in good order and not too…

Watch arrived in good order and not too long to wait.

February 19, 2024
Olevsstore.com logo

Reply from Olevsstore.com

Hi Jeffrey Leith,

Thank you for taking the time to write a review. I hope to continue to serve you in the future.

Best regards,
Tony Nguyen - Olevsstore.com

Rated 5 out of 5 stars

Beautiful watch

The web site provided a useful background to the company and its history.
I made a pre sale technical enquiry by email which was answered without delay, and provided the information I was seeking.
In the event, I am very pleased with my purchase which matches the description and photographs on the web site.

January 13, 2024
Olevsstore.com logo

Reply from Olevsstore.com

Hello Mr Stokes,

I'm Tony Nguyen from Olevsstore.com. Thank you so much for your feedback! As you can see, there are a few reviews from users who did not purchase from us, they are mistakenly submitting a review for Olevsstore.com, your review is really helpful because you are a verified buyer.

We would like those who have made purchases on Olevsstore.com to take a moment to submit their honest reviews when shopping on the Olevsstore.com website. Your review is not only a motivation for us to continue to serve better but also for buyers to choose the right reputable seller before making a purchase.

Once again, thank you very much for taking your valuable time and sending us your most honest reviews.

Best regards,
Tony Nguyen - Olevsstore.com

Rated 1 out of 5 stars

i didnt get my product nor a refund

i didnt get my product, the tracking website was in a different language and when i used their translate button it didnt work, i was then emailed saying that i had put in the wrong address and so it had been returned to the carrier, i had checked at it was the correct address, they gave me a number to call but did not work and when i had said i was thinking of getting a refund they refused and said that because the country they are based in is too far away they wouldnt be able to provide the refund for price reasons

October 12, 2023
Olevsstore.com logo

Reply from Olevsstore.com

Hi Oliver Bush,

I'm sorry about your situation, the address you provided does not have a house number, so the shipping unit cannot deliver the goods to you.
We have provided all the necessary information to you so that you could proactively pick up the package but you did not do so. More information here: https://www.awesomescreenshot.com/video/24014666?key=01cfd1c694acaeda9594616ff941ed33
According to our delivery policy, orders that are lost due to the incorrect address will not be refunded.

Best regards,
Tony Nguyen - Olevsstore.com

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Rated 5 out of 5 stars

Bought from proper olev website

Bought one on the tic tic shop, turns out it was a scam website, then bought one on the proper olevs website, watch arrived within a week, no problems, works 100%

January 11, 2024
Unprompted review
Olevsstore.com logo

Reply from Olevsstore.com

Hello Curtis Watt,

I'm Tony Nguyen from Olevsstore.com. Thank you for trusting and purchasing products from Olevsstore.com. We are very happy to be of service to you! There have been a few customers who have confused us with scam websites, I appreciate you submitting your honest reviews. I hope you can report the scam website where you placed your first order so no one will be scammed again.

Thanks & best regards,
Tony Nguyen - Olevsstore.com

Rated 1 out of 5 stars

Cheaply made

This did not look like the photo. It looked so cheap I couldn’t even gift it to who it was meant for. Return process wasn’t easy so I ended up keeping it. I guess it’s getting donated now…

November 27, 2023
Olevsstore.com logo

Reply from Olevsstore.com

Hello Natasha,

Thank you for submitting your review. I'm very sorry that the watch is not what you expected. It's just a cheap watch under $70 (including shipping cost), certainly not as good quality as a watch worth $700. However, we are always willing to take them back within 30 days if you are not satisfied. Please contact us for more details: support@olevsstore.com

Best regards,
Tony Nguyen - Olevsstore.com

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