Oliunìd - All you Need for Climbing Reviews 3,534

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The delivery was surprisingly/unexpectedly quick. The deal that I got was 25% cheaper than everywhere else. Doesn't apply to all items in their stock, naturally, guess I got lucky once in a while.

Rated 4 out of 5 stars

Fast shipping to germany, great product. Bur you should be sure about what you want (size/colour…) if you order from outside italy, because it can get expensive to send something back. I used a size... See more

Rated 5 out of 5 stars

Very highly recommended. the staff are extremely knowledgeable and helpful in a way I have not really experienced anywhere else. And the prices are excellent. Often they have deals that are only be... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to buy something from this shop for a while now as their items are really competitively priced and well stocked. And the opportunity came recently when I was in need of new Kit.... See more

Company details

  1. Sporting Goods Store

Written by the company

Oliunìd is Italy's premier destination for all your climbing needs, both online and in-store. As the leading supplier in the country, we offer a comprehensive range of climbing equipment, footwear, and apparel. Our selection is curated to cater to climbers of all levels, from beginners to seasoned professionals. With our commitment to quality, innovation, and customer service, Oliunìd aims to provide the best climbing gear solutions in the market. We are proud to help you scale new heights!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 45% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Perfect

Perfect! Good delivery time, good price, and product exactly as advertised.

September 2, 2025
Rated 5 out of 5 stars

Absolutely incredible customer support…

Absolutely incredible customer support - responds in short delay and offers functional solutions to my own order timing issues!

And of course their prices on climbing gear are out of this world - long live Oliunid!

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Third time I ordered al Oliunid

Third time I ordered al Oliunid. Very fast delivery to Austria. Everything is perfect. I like the store (online and offline) also good product range.

December 11, 2025
Oliunìd - All you Need for Climbing logo

Reply from Oliunìd - All you Need for Climbing

Hi Heike,

Thank you for your feedback.

We’re happy to have satisfied international customers!

See you in Arco :)
Oliunìd Team

Rated 1 out of 5 stars

This is a company with no credibility

This is a company with no credibility. During the Black Friday sale on the website, I purchased a jacket and used a discount coupon. The customer service told me that they couldn't deliver the goods, and the reason given was that the item was out of stock. What's even more ridiculous is that when I placed the order on the website, the inventory showed that the goods could be delivered that day. Moreover, the other color and size of this jacket were also being sold normally. I proposed to change the color or size and continue the delivery, but the customer service refused my request and forcibly closed my order. I continued to seek compensation from the customer service, but they gave an insincere compensation (10% discount coupon). Since I had already used a 10% discount coupon on this order, it made no difference whether I received compensation or not. The customer service's attitude and series of actions made me feel disgusted. Don't order any items from this website. It's just a scam website. The following screenshot can prove that everything I said is true.

December 1, 2025
Unprompted review
Oliunìd - All you Need for Climbing logo

Reply from Oliunìd - All you Need for Climbing

Hi,

Thank you for sharing your experience, we are truly sorry to read your feedback.

What you describe is certainly not the level of service we aim to provide. To understand exactly what happened with your order, we kindly ask you to share your order number with us. This will allow us to check the situation in detail and provide a proper solution.

Please contact us at support@oliunid.it and ask for your request to be forwarded to the team managing our Trustpilot account.

We will personally look into your case as soon as possible.

Thank you,
Oliunìd Team

Rated 1 out of 5 stars

Never buy here again

I ordered some climbing equipment and waited almost a month for delivery. They sell goods that they do not have in stock. When I opened the 6 Pack climbing quickdraws are missing. I paid for a 2x6 pack. When I filed a complaint, they told me that they would investigate my case, but since then nothing has happened.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

No need to be on the fence anymore.

I've been wanting to buy something from this shop for a while now as their items are really competitively priced and well stocked. And the opportunity came recently when I was in need of new Kit. There was an issue with me checking out. And the customer service staff here went above and beyond to help me get me what I needed and in a timely fashion to Australia.

All in all an excellent experience. If you're ever thinking about it or are sitting on the fence to order something online from here, consider not further and just do it.

100% no regrets!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Scarpa shoes

You did very well.
We live in Spain and it was delivered quick without any problems.
And we could follow the package.

Very satisfied with my shoes to.
We will be back.

Regards

October 22, 2025
Rated 2 out of 5 stars

Reviews process

While the product did come as described. The returns policy, particularly for countries outside of the European Union (Australia), is substandard. Upon return of an Italian product bought from Italy, I paid 25% of the value of the product in fees which while mentioned as a possibility, were not enumerated, (after already paying return shipping on top of this). If you do believe there is a chance you will return a product, and you live outside the EU. Be wary

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great shop

I love Oliunid and always check them out first when buying something they stock. Great selection, prices, and super nice staff.

October 13, 2025

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