Oliver Jewellery Reviews 3,080

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items arrive in even better condition than described online. Many people highlight the excellent delivery service, with purchases arriving quickly and well-packaged. The staff and overall service are frequently commended for being professional, helpful, and providing a positive experience. However, some customers also noted issues with certain products, such as jewelry tarnishing quickly or items arriving with an unpleasant odor or dirty. A few people also reported negative interactions with staff, describing them as having an attitude or being unhelpful.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers were thrilled with... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise items for being... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and efficient shipping,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the amazing staff and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have always wanted a designer bag but didn't want to spend the money on one until I found Oliver's. They have used items in different conditons for discounted prices. The pictures are of what you... See more

Rated 5 out of 5 stars

My wife had her Gucci purse that was her Christmas gift stolen, obviously distressed by the whole situation I found this very good condition and very fairly priced Dionysus purse for sale at Olive... See more

Rated 5 out of 5 stars

Ordered a great LV Michael backpack pre owned on Black Friday with great discount . Accurate description. Packaged well. Shipped fast despite being black friday weekend. Ran my Authenticity on it as w... See more


Company details

  1. Jewelry Store
  2. Bags and Luggage Store
  3. Gold Dealer

Written by the company

Pre-Owned Luxury up to 90% Off! Cartier Jewellery, Louis Vuitton Purses, Tiffany & Co, Hermes Handbags, Chanel & more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Very fast shipping

Very fast shipping. Item was as described though there were few photos offered online so hard to really know. Could’ve been packed better. Belt was placed in bubble mailer and should really have been boxed to avoid damage risk

May 7, 2026
Rated 3 out of 5 stars

Pricey

Decent store with a fair variety of pieces. The staff was polite enough, but the prices felt a bit high for the quality compared to other shops in the area.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect presentation

Alerts on my package were accurate and came within 3 business days. The package was wrapped nicely and included a dust bag for my item and receipt. I am very satisfied with my purchase from Oliver’s!

May 5, 2026
Rated 5 out of 5 stars

Seamless process

I was treated with respect. Edden was a pleasure to meet and deal with. I'd recommend visiting the Eglinton location just to deal with Edden

May 7, 2026
Rated 5 out of 5 stars

Better than expected!

It's not often you can say a second hand item is as good as described, in this case, it was and even exceeded my expectations! I am so thrilled with my purchase. It's a little nerve wracking to spend so much on merch that is depicted in pictures and words. I trusted based on previous reviews and was rewarded in the best way! Shipping was fast and safe.
I highly recommend Oliver's and will not hesitate to shop here again!
Thank you!

May 3, 2026
Rated 5 out of 5 stars

Perfect!

I’m so happy I found the ring I had been searching for so long at Oliver Jewellery! I ordered it on their website and was able to pick up my order the very next day. Their selection of second-hand pieces is amazing, and the service was excellent. I had a wonderful experience and highly recommend this store!

May 3, 2026
Rated 4 out of 5 stars

Great product

Great company to buy your product from.

April 30, 2026
Oliver Jewellery logo

Reply from Oliver Jewellery

Hi there,

Thank you for your 4-star review and kind words! We’re delighted to hear you’re happy with your purchase and your experience with us at Oliver Jewellery.

We truly appreciate your support and would also love to hear if there’s anything we could improve to make your next experience a 5-star one.

Warm regards,
Elizabeth

Rated 4 out of 5 stars

Interesting items

When I was having trouble purchasing an item customer service answered my e-mail.
Item I ordered (a Tiffany key) was much smaller than I anticipated. The return process was quick. I have ordered previously and I would order again.

April 29, 2026
Oliver Jewellery logo

Reply from Oliver Jewellery

Hi there,

Thank you for your thoughtful review and for taking the time to share your experience.

We’re glad to hear our customer service team was able to assist you promptly and that the return process was quick and smooth. We also appreciate your feedback regarding the size of the Tiffany key—this is helpful and will be taken into consideration to better support future customers.

We truly value your continued support and look forward to serving you again at Oliver Jewellery.

Warm regards,
Elizabeth

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