Oliver's Travels Reviews 

The booking experience through Oliver’s Travels was a pleasure. We had a small problem with booking on the website so a phone call & the lovely Henry sorted it out for us & Darryl, equally as pleasant as Henry completed the job the next morning. Excellent. We are set to go.

Harry responded promptly to my queries regarding our rental and dealt with all my concerns.

We had to revise our booking with Pure France (Oliver’s Travels) to the South of France and I have to say Samanta Shahmani was brilliant! I emailed on the Monday and by Tuesday the new dates and all the arrangements were in place including contacting the owners several times in France. It was efficient and attentive. I would have no hesitation in recommending Pure France (Oliver’s Travels) and in particular I hope we are able to book again with Samanta.

Adelaide coordinated relatively complex situation for us. She made the booking so easy and so smooth. We’ve booked with Oliver’s multiple times, but this time it really stood out and was very smooth.

Constance was so responsive and helpful, answering my questions really promptly. What great service - thank you!

I received outstanding support from Adelaide during my recent booking process. I was searching for a Chateau in the Loire Valley and I had some very specific requirements. She did a great job of sourcing potential options. Overall, she was very responsive, helpful, and friendly.

Atarra is excellent and a great pleasure to work with

Our reservation specialist, Daryl, made our experience so very easy! We had several questions about the property we were interested in, and he was prompt and knowledgable with our answers! Oliver's Travels has been a delight to work with!

Helpful and efficient process. Samanta was highly professional. Would certainly use Oliver's Travels again.

Samanta was really helpful and prompt in answering any questions I had. Always find Oliver's Travels very easy to deal with. Mark

I tried to book an ideal property with Oliver’s Travels but on account of some argument between them and the property owner my reservation was cancelled. I contacted the owner direct who apologised but said that availability had changed. Despite this 2 weeks later the property is still shown as available for our dates on the Oliver’s Travels website.
In the meantime we have book another less ideal property.
Oliver’s Travels should have withdrawn the original property from their website until any argument was resolved.

Since posting this review Oliver’s Travels have blocked off the property for our dates on their website.

A very pleasant experience booking with Adelaide Daniel. She was very helpful and informative, answered messages promptly and made the whole process quite easy. Expecting now that the Antigua villa booked and vacation experience will match up to the service so far!!

Samantha was incredibly helpful & informative.

This is my third booking via Oliver’s travel and again this was an excellent experience with support from Francesco and Chiara. I had a few excpetional requests and they managed to get these accepted by the owners, who by the way are very kind and flexible. I like Oliver’s Travel’s selection of villas and the easy way in which a booking can be made.

This is our first time booking with Oliver's Travels. We found the website well organized, and the descriptions provided were very helpful in narrowing down our choice. Adelaide of the US sales office reached out to me promptly upon my inquiry and went the extra mile to contact the chateau owner to get answers to my specific questions about the property. Thank you Adelaide for your kindness, professionalism, and excellent assistance in arranging for our booking!

I have been extremely impressed with the professionalism and responsiveness to make our villa rental experience excellent!
A minor glitch was rapidly fixed by Alberto, thank you! My next villa rental will be with Oliver’s Travel.

Clear description of the properties on the website. Very simple to book and a big bonus was being able to provisionally book for 48 hours without any deposit. Samanta phoned immediately after provisionally booking to confirm agreement with the owners about the dates and bringing a dog. Samanta kept me in touch with next steps. A very personal service so far. Thank you Samanta

Such high hopes for our multi generational holiday, aiming to do something special while both our daughter and daughter in law are on maternity leave and travelling with 3 babies plus nanny.

Starting with the positives. Villa Galeon is spectacular with fantastic views across Salobre Golf resort, and worthy of its listing in Times article of 21 of the best villas in Gran Canaria. (if worth noting that 3 of the 6 bedrooms are in the basement)

The local concierge recommendation for a private chef in Marco Das Haus was great. Great chef and super knowledgeable guide as to the best on the island.

Then for how it went wrong and warning to be careful.

Days before our departure it is made clear that 2 of the 6 bedrooms will be locked!? We are referred to 'Terms & Conditions' where this will apply if 8 persons or less are booked. We hadn't spotted this and might in any case have assumed that small people counted as 'persons', for which we would then have been 9. Extra charge for having 2 bedrooms opened up? £3,500.. and that was not long after agreeing to an extra €1,120 required to have the pool heated... In the T&C's...
Left a bad taste for the start of the holiday. As a result you become suspicious of everything. eg Why does Oliver's travel call it Villa Galeon when the real address is seemingly Sunset Villa?
But all this paled compared to the sheer level of construction noise at Salobre. While Villa Galeon is perhaps 10 year's old, there are clearly some major new phases under construction all around, requiring migraine inducing rock breakers, typically 6 hours per day during the week and often longer. The T&C's warn renters against disturbing neighbours but seemingly zero acknowledgment in return. And as a result we could only enjoy the spectacular pool and outside space for a fraction of the day.

Found the house I wanted to book then received very polite efficient service on the phone from Harry