Olyndra London 

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Rated 1 out of 5 stars

this company is appalling should have read trustpilot first. impossible to contact by phone no replies to emails . They did not de my proper address so Courier returned goods cannot get them to confi... See more

Company replied

Rated 2 out of 5 stars

I agree with others, priority dispatch does NOT mean priority delivery. Only pair of shoes I have bought with no label inside to indicate size, manufacturer or materials, suspect made in some obscure... See more

Company replied

Rated 1 out of 5 stars

Iam beginning to spot these Chinese scams, thanks to others who have posted here, saved from being ripped off. Why does YouTube allow these fraudsters? No due diligence? Is that a British actor or is... See more

Company replied

Rated 1 out of 5 stars

It's a con. 5 days after paying for priority despatch, nothing has arrived. If you try to download the delivery tracking app, it generates so many red flags Norton blocks download. There is a corner o... See more

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Company details

Written by the company

Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


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(1,522)

1,379 reviews in the last 12 months

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Rated 1 out of 5 stars

Paid extra for priority dispatch

Paid extra for priority dispatch - dispatch apparently confirmed within 24 hours on 21st June when website said "order ready". next tracking info said "in transit" on 28th June so taking a week for Yodel to pick it up. Latest on delivery is between "9th JUne and 5th July. No matter how good the product is when I get it I won't be using Olyndra again.

June 29, 2026
Unprompted review
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Reply from Olyndra London

We apologize for the issue with your order. Please contact our customer service with your order details to discuss a suitable resolution.

Rated 1 out of 5 stars

No customer service

Very disappointed that unable to contact customer services. Bought jacket in large size which should have been size 14 but was too small for even size 10 and if I want to return for different size I have to pay postage.

I will never shop on this site again

Very disappointing

May 14, 2026
Unprompted review
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Reply from Olyndra London

We apologize for the issue with your jacket. Please reach out to our customer service with your order details so we can assist with a resolution.

Rated 1 out of 5 stars

DON'T ORDER FROM THIS COMPANY

DON'T ORDER FROM THIS COMPANY! Goods are of terrible quality, nothing like advertised. Website says full refund within a certain time. Contact to ask for refund and they counter with, gift that to a friend and we'll give you 80% store credit on your next order'! After a week no contact at all about refund. Absolute scam, spread the word

May 9, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the trouble with your order. Please contact our customer support with your order information so we can help resolve this promptly.

Rated 1 out of 5 stars

This company is an absolute scam

This company is an absolute scam, I just wish I’d looked at Trustpilot reviews first, before wasting thirty odd quid on their Chinese rubbish. The trousers I ordered looked nothing like the ones I received, which I have previously stated, but to add insult to injury, after requesting a 15% refund, which they acknowledged, I still didn’t receive it. After complaining, again, they said I’d have to take it up with my bank directly.

My only advice is avoid this company like the plague, and be wary of other advertisers on Facebook, as the advent of Ai makes scams even more believable.

May 24, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry to hear about this issue. Please reach out to our customer support so we can assist you further.

Rated 1 out of 5 stars

Impossible to return

Shoes far too wide. Tried to contact to organise return & refund.
Entered a period of ridiculous communication, they obviously didn't want the shoes back but didn't want to refund either. Didn't provide return address.
Then they just ignored me.
Terrible company.
Buyer beware.

I have sent 4 emails in recent weeks to your customer service.
You can just reply to those.

June 5, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry to hear about this issue. Please reach out to our customer support so we can assist you further.

Rated 5 out of 5 stars

Gods sake what do you expect cheap…

Gods sake what do you expect cheap shoes they are worth what was paid for them

June 27, 2026
Unprompted review
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Reply from Olyndra London

we’re glad to hear you’re happy with your shoes and that they met your expectations. Thank you for your feedback and for choosing us again!

Rated 1 out of 5 stars

I was told I would have my refund in a…

I was told I would have my refund in a few days
This is on going from Christmas I have sent loads of emails but getting no reply I didn’t even receive my order
I’m going to the loss of £54.84 don’t buy from this company stuff is from China and they don’t refund you
Just wish I had of read reviews they speak for them selves

January 12, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the delay and inconvenience. Please reach out to our customer support so we can assist promptly.

Rated 5 out of 5 stars

Exellent company

Hi, apart from one issue, I can’t fault the company and have purchased many men’s shoes.
They have been so helpful, so thankyou

June 27, 2026
Unprompted review
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Reply from Olyndra London

We’re glad to hear you’re happy with your purchase. Thank you for your feedback and for choosing us again!

Rated 1 out of 5 stars

Use false AI inages

Ordered a pair of trouser when arrived they looked nothing like the AI image they advertised.
Returned them 2 months ago yet still no refund.
Avoid this company like the plague

April 30, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the experience with your order. Please reach out to our customer support so we can assist with a resolution.

Rated 1 out of 5 stars

Cardigan arrived looking nothing like…

Cardigan arrived looking nothing like the photos!!! Photos made it look premium material but the fabric it came in was cheap, poor quality synthetic stuff. Very misleading.

June 26, 2026
Unprompted review
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Reply from Olyndra London

We apologize for the issue with your cardigan. Please contact our support team with your order details so we can help.

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Products arrived but we're of extremely poor quality and very small in fitting. Return address was in China, so that explains a lot. They offered a partial refund of 15% which I refused. I sent the items back via Royal Mail International Tracked, at my own expense as per their instructions. Now, they are not responding to my emails even though I have provided all evidence of postage back to them. They are a sham company. They dress themselves as an English firm, alluding to bring UK based, but they are in fact a cheap inferior Chinese company that provide the most awful tat that you wouldn't buy in a back street market. Plus, they don't provide a refund contrary to what they might state. DO NOT BUY FROM THIS COMPANY.

June 26, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the issues with your order. Please contact our customer support with your order details so we can assist.

Rated 1 out of 5 stars

There is no customer service

There is no customer service. No one has replied to my emails. I purchased two pairs of sporty orthopaedic shoes. They didn't even compare despite being same size. Not orthopedic in any sense and not in leather. Cheap copies of advertised products. I feel stupid and duped.

June 18, 2026
Unprompted review
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Reply from Olyndra London

We apologize for the inconvenience. Please reach out to our customer support with your order info for assistance.

Rated 1 out of 5 stars

Nothing like advertised

I ordered 2 pairs of shorts, what I received was nothing like the advertised pictures, there was no 'distressing' on the material and the fabric was so cheap. In addition the size was completely wrong (way too small) even after carefully selecting via the size guide. I cannot recommend this company at all. My comment was deleted off their facebook.

June 24, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry your order did not meet expectations. Please contact our customer support so we can help.

Rated 5 out of 5 stars

Great shoes.

Great shoes, extremely comfortable, stylish and good value.
Highly recommended.

June 24, 2026
Unprompted review
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Reply from Olyndra London

We appreciate your feedback and are glad you’re happy with your shoes. Thank you for choosing us again!

Rated 1 out of 5 stars

Total scam been over a week since order…

Total scam been over a week since order no delivery yet. Facebook book should be ashamed taking adverts without checking company out. I'll never order anything on facebook again.

June 25, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the inconvenience. Please contact our support team with your order details for assistance.

Rated 1 out of 5 stars

What a mess.!!!!!!Their reply emails to problems are very…

Their reply emails to problems are very polite but also very evasive and unhelpful. Customer has to pay return costs to CHINA!!!!. It's a CON. DONT USE THEM. ITS ANOTHER TEMU !!!

June 25, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the inconvenience. Please contact our support team with your order details for assistance.

Rated 1 out of 5 stars

Do not buy anything from this company - ever!

I ordered what looked like a beautiful textured knitted cardigan. What arrived was a badly printed garment on a really nasty material. It doesn’t hang correctly because the shoulder seams aren’t symmetrical and the buttons and buttonholes don’t match so it’s all bunched up. It is the worst type of scamming misrepresentation. I am complainign

June 25, 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the problem with your item. Please contact our support team so we can help resolve this.

Rated 1 out of 5 stars

Ggrrrrrrrrrrr.......................

Just received the 'shoes' I ordered over two weeks ago. I am so disappointed, what a shit shoe! So uncomfortable! The leather tag digs into the foot making them unwearable! Crap finish, So disappointed that I'm not even going to return them, they're going in the bin and I will write it down to another chinese scam! Ggrrrrrrr.

June 25, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the issues with your shoes. Please reach out to our customer service to discuss a resolution.

Rated 1 out of 5 stars

The most awful company I've ever used

The most awful company I've ever used, placed an order on may 18th it is now 25th June and still waiting, after numerous emails and not ver many replies im still not getting anywhere other than it's on its way, I have asked for a refund from them twice and nothing...avoid this company at all cost!!!!

May 18, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the delay and trouble with your order. Please contact our customer service so we can assist with a resolution.

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