Olyndra London 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

this company is appalling should have read trustpilot first. impossible to contact by phone no replies to emails . They did not de my proper address so Courier returned goods cannot get them to confi... See more

Company replied

Rated 2 out of 5 stars

I agree with others, priority dispatch does NOT mean priority delivery. Only pair of shoes I have bought with no label inside to indicate size, manufacturer or materials, suspect made in some obscure... See more

Company replied

Rated 1 out of 5 stars

Iam beginning to spot these Chinese scams, thanks to others who have posted here, saved from being ripped off. Why does YouTube allow these fraudsters? No due diligence? Is that a British actor or is... See more

Company replied

Rated 1 out of 5 stars

It's a con. 5 days after paying for priority despatch, nothing has arrived. If you try to download the delivery tracking app, it generates so many red flags Norton blocks download. There is a corner o... See more

Company replied

Company details

Written by the company

Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


Contact info

Breach of guidelines

All reviews

(1,522)

1,379 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not buy from this company ordered a…

Do not buy from this company ordered a 6.5 in blue and A6 in the White they came six in the blue and seven in the White sent clear photos white were at least one centimeter bigger denied changing them offered 14 pound off a new pair which I did decline asked again to return again emailed saying correct sizes were sent now won't return because over the 14 days even though they have proof of six emails that I wanted to return them do not order i'm stuck

June 4, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the issues with your order. Please reach out to our customer support for further assistance.

Rated 1 out of 5 stars

NOT cashmere and definitely NOT uk…

NOT cashmere and definitely NOT uk based and no reply from customer service.

the reply states contact customer support, as I put above, you get no reply, just an automated saying they will answer. 5 months and still never had a reply!

June 24, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the inconvenience. Please contact our customer support with your order info for assistance.

Rated 3 out of 5 stars

Ordered shoes apparently still with…

Ordered shoes apparently still with courier for 9 days but no delivery different so called tracking sites say different things
Update shoes arrived and were better than expected. Updated review accordingly.

June 24, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the delay with your shoes. Please contact our customer support with your order details so we can assist.

Rated 1 out of 5 stars

I was told my delivery had been made…

I was told my delivery had been made and any problems contact delivery company,I emailed the Olyndra complaints department stating my consumer rights,that delivery was there responsible,to date no reply

June 23, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the delivery issues. Please reach out to our customer support so we can help resolve this promptly.

Rated 1 out of 5 stars

The goods are just not good enough

The goods are just not good enough. I am a size 16 but I ordered a bigger size so I could wear a jumper during the winter, I thought these were made for proper women.

June 23, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the issue with your order. Please reach out to our customer support for assistance.

Rated 1 out of 5 stars

Order my shoes 4th June

Order my shoes 4th June. They say they had been delivered but this is not true. Contacted them a few times but got no reply.

June 14, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the issue with your order. Please reach out to our customer support for assistance.

Rated 1 out of 5 stars

Order not received 4 weeks later

Order not received 4 weeks later. 5 emails sent not a single reply. AVOID !!
And the companies reply below is ‘reach out to customer services’, I’ve done that 5 times without reply! That response says it all. SCAM COMPANY!

June 22, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the delay in receiving your order. Please reach out to our customer support so we can help resolve this.

Rated 1 out of 5 stars

Absolute 'SCAM MERCHANTS' avoid...

Absolute 'SCAM MERCHANTS' avoid like the plague. They take your money, supply very poor substandard products. PLEASE don't buy anything from these SCUMBAGS. NOREPLY and the banks can't get your refund back nor PAYPAL... I've tried... PLEASE NEVER ORDER FROM THEM.

June 2, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the experience. Please contact our customer support so we can assist with a resolution.

Rated 1 out of 5 stars

Shocking customer service

Shocking customer service - in fact they never reply. I've been waiting for my order and no response to chasing emails. I've now cancelled it quoting my consumer rights. Will be interesting if I get a response! Wish I'd checked TrustPilot before ordering as I would have never used them!

June 23, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the trouble with your order. Please reach out to our customer support so we can assist you.

Rated 1 out of 5 stars

Not even worth 1 star

Not even worth 1 star. They are total rubbish. Garments look nothing like they should. They just want your money and then never refund as returns have to be posted to China at the buyers expense. Absolute garbage.

June 16, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the inconvenience. Please contact our customer support with your order details to discuss a resolution.

Rated 1 out of 5 stars

Happy to take a dead man’s money and…

Happy to take a dead man’s money and keep it on account. Their customer service team never reply. Such a bunch of scammers.

Watch for them to reply and say contact customer service. Everyone does and you are stealing fraudulent scammers and don’t reply

June 22, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re very sorry for the experience you’ve had. Please contact our customer support so we can assist and resolve this promptly.

Rated 1 out of 5 stars

Wrong size delivered

Wrong size delivered - to date six emails with no response. Beware.

Following reply from Olyndra another email has been sent🤞

Eventual contact from Olyndra offering 80% off next order. Replied not acceptable, I will not pay out more money to get a replacement for the wrong size shoes. Requested correct size or refund. Awaiting response.

June 9, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the issue with your order. Please contact our customer support with your order details for assistance.

Rated 1 out of 5 stars

Scammers …

I ordered trainers THEY sent wrong size now what me to pay to return an item which was their error not mine have sent 8 emails and now they are saying they will give me a discount for item that is no good to

June 20, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re very sorry for the issue with your trainers. Please reach out to our customer support so we can assist you directly.

Rated 2 out of 5 stars

Took over 3 weeks for the delivery

Took over 3 weeks for the delivery. Only got movement from then when I requested a refund.

June 5, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the delivery delay. Please contact our customer support with your order details so we can help resolve this promptly.

Rated 1 out of 5 stars

I bought 3 jumpers from this company.

I bought 3 jumpers from this company.
They were advertised as cashmere. They are not cashmere they are fake.
I emailed the company and told them and they insist they are real. Still waiting for a follow up from them. Just complete rubbish. They were not cheap, please avoid this scam company. You will not get anywhere with them.

June 10, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the issue with your jumpers. Please reach out to our customer support so we can assist with a resolution.

Rated 1 out of 5 stars

Olyndra website is absolutely terrible

I purchased shoes on Olyndra website. Or so I thought. I browsed the selection on shoes on the website, chose the model I liked, the colour and the size. Completed all the fields for paint and delivery address. Pressed NO for tracked delivery and NO for insurance. The order seemed to go through. And then, the next thing I see is that they charged me for tracked delivery and insurance which I didn't choose. And no mentioning of the shoes. So I was billed for something I clearly did not choose and the actual order for shoes has never gone through.
I contacted their Customer Service only to be advised these expenses are not refundable and they cannot help me.
What a scam.

June 16, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re very sorry for the trouble with your order. Please contact our customer support with your order details so we can assist you promptly.

Rated 1 out of 5 stars

Ordered a necklace for my in March…

Ordered a necklace for my in March received in April wore it for the first time in May and after twenty minutes it fell apart absolutely rubbish.tried to get refund now won't even answer my emails terrible service very bad quality products never use this company again be careful if you purchase from them

May 16, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

Hey Philip, please double-check which store you purchased from, because in Olyndra London, we do not sell any jewelry or accessories

Rated 1 out of 5 stars

Priority shipping? What priority!

They had the nerve to advertise "free shipping" and then charge one (compulsorily) for "priority delivery". Priority delivery my **** - it is now a week since I ordered, and my parcel is now with the courier (who are sitting on it, which is presumably NOT Olindra's fault) and no delivery date as yet. I don't mind their taking over a week to deliver, but I DO mind their charging me for "priority delivery"....

June 19, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the delivery delay. Please contact our customer support for help with your order.

Rated 1 out of 5 stars

PLEASE DONT BUY!!!

PLEASE DONT BUY!!!! N
Never read reviews sadly spent £50 on Utility work shorts the photos are from another good quality company
They have used them
Make the worse FAKE version and sent
No human response all A1 and no response email for return which is apparently in CHINA at YOUR expense
Please don’t be tricked like me 🙏🙏

June 19, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the trouble with your order. Please reach out to our customer support so we can assist you directly.

Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
I wish I had read reviews on Trustpilot rather than on Facebook. The items took weeks to arrive despite paying a premium of £2.99 for fast delivery. I want to send some items back but all I’ve faced is bartering and being told repeatedly I’ve only 14 days to return. They take days to answer an email. My last offer was 15% of the value of the items I want to return or pay huge amounts on postage. It’s just not worth the hassle. This has been a total waste of my hard earned cash. Absolutely disgusting.
This firm has no moral compass and I’ve played with the idea of reporting them to Trading Standards in the UK.
Note to self. never buy from firms I don’t know well.

June 18, 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the inconvenience you experienced. Please reach out to our customer support for assistance with your order.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look