Do not use! Ordered a pair of shorts, waited weeks, then they were NOT the same as advertised - cheaper material, different cut, only vaguely similar colour, no belt, product information label cut o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Do not use! Ordered a pair of shorts, waited weeks, then they were NOT the same as advertised - cheaper material, different cut, only vaguely similar colour, no belt, product information label cut o... See more
Company replied
The shoes were great, wide toe and comfortable. However, there is an expectation that when they say “London” the shoes will be delivered from a U.K. site within a reasonable time. 2 weeks plus for a... See more
Company replied
Very poor quality product and misleading advertising and description. Refund would only be given if I paid return postage and they would then decide if a refund was approved! Instead I opted for a 15%... See more
Company replied
Wish I'd read the reviews on here as so many people have said, this company is a total con. What you receive is nothing like advertised in materials,quality and design. The return address is in Chi... See more
Company replied
Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.
United Kingdom
I’ve recently ordered a pair of shoes from this company. What I received compared to what I actually ordered was a joke. I have had some email interaction over it where they requested more proof of my delivery which I uploaded and sent and they have promptly ignored me since. I have sent a number of emails and a message via Facebook which they have read but no response. Absolute joke.

Reply from Olyndra London
Very poor
Trainers arrived damaged
No free return
Not even a return address - 4 emails later

Reply from Olyndra London
I received my Eleanor cardigan and it's not a bit like the photo. Its a cheap copy and definitely not worth the money. Olyndra haven't answered my emails asking for the return process by the time they do the time will have expired. Disgusting service.

Reply from Olyndra London
A wonderful pair of comfortable shoes at a great price but a long wait to receive them.
However I did receive updates once the shoes were on their way.

Reply from Olyndra London
I'm sending the coat back. It's clearly shown as having pockets in the advertisement but it doesn't. One has to have pockets in a coat!

Reply from Olyndra London
Product description accurate, the coat I purchased is lovely, light and warm. Very suitable for our Scottish weather as coat can be folded easily and placed in it's own bag. Love it and very good quality forthe cost.

Reply from Olyndra London
Slow delivery. Shoes nice to look at but difficult to get on.Would be better with Velcro fastening.Price reasonable.

Reply from Olyndra London
Bought a pair of cargo pants that took three weeks to be delivered, far too big so tried emailing them several times for they’re returns policy and still haven’t received a reply. Con artists, avoid

Reply from Olyndra London
Have had a few items some good , some never arrived when I contacted them about item not delivered completely ignored my email

Reply from Olyndra London
I ordered a pair of clogs from them. They took ages to arrive and turn out to be really poor quality and undersize. Nothing like the item shown in their advert.
I gather I have to apply for a return authorisation and then ship the clogs back to China which is probably going to be prohibitively expensive.
Very disappointing, first and last time I shall be buying from them. Their name 'Olyndra London' is almost misrepresentation, they are China based.
***** Update:
Now here's a surprise... I have 'reached out' to them to get a returns number and heard nothing back. I think I'm going to have to accept that I have been ripped off and lost £30, how bloody annoying!
So to reiterate: DO NOT BUY FROM THEM.

Reply from Olyndra London
I could not contact Olyanda to return trainers to get a refund .No return address !! I’ve tried to contact support team , an address in china ?

Reply from Olyndra London
I have bought a dress from Olyndra London then few days later I have seen the same dress on Temu which it was much cheaper.
Finally the dress arrived, it was very poor quality and requested to return it.
The manager emailed me saying I need to return the dress to Dongguan city in China via Royal mail international (the only way they accept the return)which it costs £13.95.
Definitely I won’t buy anything again from this company. Very disappointed!

Reply from Olyndra London
I ordered 2 pairs of cargo trousers that don’t fit. I have emailed 3 times about returning them for a refund , as requested, and all emails have been ignored! I Wouldn’t buy anything from this company!!

Reply from Olyndra London
Ordered pair of trainers which were of very poor quality very plastic looking. And did not fit. Not having any success with return label after requesting. I agree with all bad reviews AVOID THIS COMPANY

Reply from Olyndra London

Reply from Olyndra London
What a disappointing company.
I wish i had looked into them before I purchased.. item Not suitable.. I want to return and being ignored ..

Reply from Olyndra London
have totally ignored my emails shoes not as wide as they say they are and i wanted to return them but no one has got back to me also they have to approve a return whats that all about ? also i paid priority postage but still took ages to arrive ordered 9/05/26 arrived 23rd of may got a reply on here they said get in touch with them then they will contact me . Guess what still no contact it is now the 17th of june re edit my post .quess what still no email or contact what so ever do not buy from them

Reply from Olyndra London
Loved my shoes spot on fit little delayed in delivery but happy with my shoes

Reply from Olyndra London
I did receive my product sizing is a bit out i was advised to order a size up but too big , returns are at your expense and it is not anything to do with london products take along time to arrive but quality is good .

Reply from Olyndra London
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.