My dog enjoys the kibble but won't touch the wet food so it looks like he'll be on kibble only. He eats the skin irritation chews but reluctantly. This is his second week so it's only fair to persev... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My 2 dogs ( cava/ cocker/ tibetan poos ) are very happy with this food and even accept it as a treat so no extra treats required, I just carry a tin of their kibble ( previously this never worked ).... See more
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My fussy dog did not like the Omni pet food or vitamin tablets and I needed to cancel a further upcoming order. I found it very difficult to contact them quickly. There was no answering phone contact... See more
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Our dog, Morag, has been eating Omni for about eight months and we have noticed an improvement in her skin rash since the change. Recently we took her to be stripped and were told that Morag presented... See more
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Company details
About Omni Pet Ltd.
Written by the company
Our brand story
by Dr. Guy Sandelowsky MVM BVS MRCVS"As a vet, I saw the same distressing pattern far too often: dogs constantly scratching, struggling with upset stomachs, or putting on unhealthy weight, trapped in a cycle of medications, steroids, side effects and trendy diets that rarely addressed the root cause.
In many cases, the problem was the ingredients in their food – packed with common allergens and excess fat that their bodies couldn’t handle.
That’s why I created Omni.
A new generation of pet nutrition, formulated around novel proteins. like yeast, pulses, algae and plants, ingredients far less likely to trigger allergies or sensitivities and as an added bonus, kinder to the planet too.
Every formula is life-stage specific, calorie controlled, and rigorously taste-tested, by both humans and pets, to ensure it delivers on health and flavour. I’ve seen thousands of dogs regain energy, lose excess weight, and finally find relief from chronic symptoms after switching to Omni.
It’s incredibly rewarding and so often, it all starts with what’s in the bowl.
Because every dog deserves to feel good in their own skin, and Omni helps get them there."
FREE Vet & Behaviourist Consultations
Written by the company
- Helping you get the most of Omni
- Get personal, judgement-free advice. No pressure, just real support for your best friend's peace of mind. Book your appointment today: https://omni.pet/pages/omni-consultations
Taste Test Guarantee
30-Day Money-Back Guarantee
We offer a taste test 30-Day Money-Back Guarantee for first-time customers if your dog doesn't enjoy the product right away. Find more details on our website.
Contact info
United Kingdom
- woof@omni.pet
- omni.pet
Save up to 50% on your first order
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Amazing service and great vegetarian…
Amazing service and great vegetarian option for dogs, which is important to us! Our cocker spaniel puppy LOVED his new dry kibble straight away. We are even getting the wet food for the mix next too! Definitely worth the money and great to support a great small business!
July 13, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Stella,
Thank you so much for your fantastic review.
We're thrilled to hear your puppy loved his new dry kibble right from the very first bowl, we're so pleased Omni has been a good fit.
We hope he enjoys the wet food just as much when it arrives.
Thank you for your support and for choosing Omni. It really means a lot to our small team.
The Omni Pet Team 💛
Dog enjoying her new veggie food
Dog enjoying her new veggie food, helping to combat climate change little by little. Food bag is paper too which is great
February 2, 2026
Reply from Omni Pet Ltd.
Hi Ronnie,
Thank you so much for taking the time to leave us a review.
We're delighted to hear your dog is enjoying her new veggie food. It's also wonderful to know that our paper packaging and more sustainable approach are important to you, every little step really does make a difference.
Thank you for choosing Omni and for supporting a more sustainable future for dogs and our planet.
The Omni Pet Team 💛
Tried dental sticks
Tried dental sticks
Have schnauzers so low fat was vital
They adored the sticks and they actually work
July 2, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Marlis,
Thank you so much for taking the time to leave us a review.
We're delighted to hear your schnauzers loved the Dental Sticks, and it's fantastic to know that the low-fat recipe has been such a good fit for them. Even better, we're so pleased to hear they're making a real difference.
Thank you for choosing Omni and for sharing your experience with us.
The Omni Pet Team 💛
Just brilliant
Communication is brilliant, the website is easy to navigate, the products themselves are great and Reeva loves them and the delivery is always on time!!
July 12, 2026
Reply from Omni Pet Ltd.
Hi June,
Thank you so much for your wonderful review.
We're delighted to hear that Reeva is loving our products and that you've found our website easy to use. It's also great to know our communication and delivery have made your experience a positive one.
Thank you for choosing Omni and for taking the time to share your feedback. It really means a lot to our team.
The Omni Pet Team 💛
Great service and our border terrier…
Great service and our border terrier loves the wet and dry food!
July 7, 2026
Reply from Omni Pet Ltd.
Hi Mark,
Thank you so much for taking the time to leave us a review.
We're delighted to hear your dog is loving both our wet and dry food. It's wonderful to know you've had a great experience with our service too.
Thank you for choosing Omni, we really appreciate your support.
The Omni Pet Team 💛
Reply from Omni Pet Ltd.
Hi Hilary,
Thank you so much for your lovely review.
We're so pleased to hear you've had such a positive experience.
Thank you for choosing Omni, we really appreciate your support.
The Omni Pet Team 💛
Reply from Omni Pet Ltd.
Hello,
Thank you so much for taking the time to leave us a review.
It's great to hear that both the food and the service have been just what you were hoping for. We work hard to make ordering as simple as possible and to get every order delivered when expected, so it's wonderful to know that's been your experience.
Thank you for being part of the Omni family.
The Omni Pet Team 💛
We have 2 new rescue dogs had them 8…
We have 2 new rescue dogs had them 8 weeks and gradually moving them over to Omni. They were under weight when we got them and they are gradually getting there.
They both had poor dental health but having the dental sticks and love them.
July 11, 2026
Reply from Omni Pet Ltd.
Hi Jane,
Thank you so much for taking the time to leave us a review.
Firstly, thank you for giving two rescue dogs such a wonderful home. 💛 It sounds like they're already making great progress.
We're so pleased to hear they're enjoying their Omni meals and loving the Dental Sticks too.
We wish you all many happy years together, and thank you for choosing Omni to be part of their journey.
The Omni Pet Team 💛
I've had a really positive experience
I've had a really positive experience with Omni and have been impressed by both the quality of their products and the range available. My favourite has to be the Irritated supplements, as my dog struggles with itchy skin, and they've become a great addition to her daily routine. Overall, I'd happily recommend Omni to other pet owners.
July 10, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Lucy & Waldo,
Thank you so much for your lovely review.
We're delighted to hear you've had such a positive experience with Omni. It's especially wonderful to know that our Irritated Skin Supplement has become such a valued part of Waldo's daily routine.
Thank you for recommending us to other pet owners, it really does mean a lot to our team.
We hope Waldo continues to thrive.
The Omni Pet Team 💛
Omni Dental Sticks
I started to notice a difference in my dog’s teeth since using Omni dental sticks. He absolutely loves them. He gets so excited for his daily Omni treat. Fast delivery, excellent customer service. I definitely will exploring more of the Omni range.
July 10, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Linda,
Thank you so much for your wonderful review.
We're delighted to hear that your dog is loving our Dental Sticks and that you've already started to notice a difference in their teeth. Hearing that they get so excited for their daily Omni treat really made us smile.
It's also lovely to know you've had a great experience with our delivery and customer service.
We hope you and your dog enjoy exploring more of the Omni range, and we're always here if you need any help or recommendations.
The Omni Pet Team 💛
the products i received from Omni…
the products i received from Omni didn't help with either of my dogs, which is ok, but trying to cancel took a day to sort out. to stressful for me
July 8, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Chris,
Thank you for taking the time to share your feedback. We're sorry to hear our products weren't the right fit for either of your dogs.
We also appreciate your comments regarding the cancellation process. We ask customers to contact us by email so we can better understand why they're leaving, offer any appropriate support or advice, and make sure any changes to subscriptions are handled correctly. However, we're sorry to hear you found the process stressful, and your feedback is invaluable as we continue looking for ways to improve the customer experience.
Thank you for giving Omni a try, and we wish you and your dogs all the very best.
The Omni Team 🐾
Avoid at all costs!!
The concept of a vegan dog food appealed to me and I have been a customer for almost two years spending £1000s. My dog is happy and healthy so I have no issues with the food. Although the consistency of the food varies enormously with some orders being greasier than Nigel Farages back pocket.
Recently they changed their delivery courier to DPD from Evri. When Evri delivered, they were excellent and I never had a problem. The last two deliveries via DPD have been terrible. The first was left out in the rain on my doorstep for all the world to see I was not home. I immediately contacted DPD to get the driver back to put the delivery in the parcel shed I built specifically for these deliveries. No luck. I contacted Omni and, whilst they were sympathetic to my compliant, they did nothing either. How do I know they did nothing? Because the exact same thing happened today!
I contacted DPD and Omni again but neither took any action to have my parcels retrieved. I refused to accept the goods as delivered and cancelled my subscription. Clear instructions were given to both DPD and Omni and they did not follow them. They don’t care if your house gets burgled or your goods damaged or stolen as you have already paid them by this point. One of the boxes was delivered open today. For full transparency, I did receive a refund today but I will never use Omni, or DPD, again.
Avoid at all costs.
As an aside, when I told Omni I was going to leave a negative review I received a stroppy email back asking me to leave it for DPD instead. They care more about their reviews than their customers. Work that one out. Clearly a business who needs new customers because they cannot retain their existing ones!
July 9, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Damien,
Thank you for taking the time to share your feedback and for being an Omni customer for almost two years. We're pleased to hear your dog has been happy and healthy on our food, although we're genuinely sorry for the frustration caused by your recent deliveries.
We completely understand how disappointing it was for your delivery instructions not to be followed. Throughout this, our team stayed in regular contact with you, raised the issue directly with DPD, and refunded your order so you weren't left out of pocket while the courier investigation was ongoing.
As the food had already been delivered, we suggested donating it to a local rescue or shelter rather than letting it go to waste, which we hoped would at least allow it to benefit dogs in need.
We appreciate your comments regarding the courier change and have shared your feedback internally as well as with DPD. We certainly don't take issues like this lightly, and we're sorry that your recent experiences didn't reflect the level of service we aim to provide.
We wish you and your dog all the very best for the future.
The Omni Team 🐾
Tried to cancel my subscription
Tried to cancel my subscription - you have to do this via email, which is strange compared to other companies. Since then, I have not recieved any acknowledgement of my email and another payment has been taken from my account.
Omni Order #403250
July 9, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Jamie,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience.
After looking into this, it appears your cancellation email was unfortunately filtered into our spam folder, which meant it was missed initially. As soon as we became aware of the issue, our team reached out to you directly to help resolve everything as quickly as possible.
We sincerely apologise for the inconvenience this caused. While this is not the experience we aim to provide, we appreciate you bringing it to our attention and giving us the opportunity to put things right.
The Omni Team 🐾
Super quick delivery
Super quick delivery. Hypoallergic which is great as our dog has allergies! One handy “treat” a day with lots of benefits. Packaging is also great & keeps them fresh & soft.
July 9, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Lisa,
Thank you so much for your lovely review. We’re delighted to hear the supplements are working so well for your dog and that the hypoallergenic recipe is a great fit for their allergies.
It’s wonderful to know you’re happy with the packaging too and that it helps keep the chews fresh and soft. Thank you for your support.
The Omni Team 🐾
Love the Omni brand
Love the Omni brand, such an amazing variety of products to choose from that actually work especially after taking for 6 months! Customer service is great at sorting any issues promptly
July 9, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Chloe,
Thank you so much for your wonderful review. We’re delighted to hear you’re loving the Omni range and that you've seen such great results after using our products consistently for six months.
It’s also fantastic to know our customer excellence team has been able to resolve any issues promptly. Thank you for your continued support.
The Omni Team 🐾
Nico so helpful yet again !
Can’t thank Nico enough for his help , advice and top tips to calm my reactive schnauzer .
We’re definitely winning the battle now and just had a third follow up chat on progress with Nico .
This added bonus for advice. alongside food and supplements my 3 boys love is just amazing .
Highly recommend!! Thank you again 😊
July 9, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Dawn,
Thank you so much for your lovely review. We’re delighted to hear our in-house canine behaviourist Nico has continued to support you and your reactive Schnauzer, and it's fantastic to know you're seeing such positive progress together.
We're so pleased you're finding the ongoing support from Nico valuable alongside the food and supplements your three boys love. Thank you for your recommendation, and we'll be sure to pass your kind words on to Nico. 😊
The Omni Team 🐾
Booking a consultation with the vet was…
Booking a consultation with the vet was super easy. Sophie the vet was an absolute superstar — she reassured us, listened to us, and provided friendly, professional advice. Thank you so much! Highly recommend :)
July 8, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Alzbeta,
Thank you so much for your wonderful review. We’re delighted to hear booking your vet consultation was so straightforward and that our lovely vet Sophie was able to provide the reassurance, support, and professional advice you were looking for.
We'll be sure to pass your lovely feedback on to Sophie. Thank you for your recommendation and for choosing Omni.
The Omni Team 🐾
Once again thank you Sophie for help…
Once again thank you Sophie for help with Claude will persevere with his condition etc thank you also for the food I hope he will like it as much as the skin treatment! The Omni personal service is a rare thing these days it’s so greatly received many thanks kind regards to all the team!
July 7, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Christine,
Thank you so much for your lovely review. We’re delighted to hear our lovely vet Sophie has been able to support you and Claude, and we hope he enjoys his new food just as much as the irritated skin Supplement.
Your kind words about our personal service mean a great deal to the whole team. We’ll be keeping our fingers crossed for Claude and look forward to hearing how he gets on.
The Omni Team 🐾
Reply from Omni Pet Ltd.
Hello Alexandra,
Thank you so much for your lovely review. We’re delighted to hear your dog is loving the Daily Calm Supplements!
Thank you for choosing Omni and for taking the time to share your experience.
The Omni Team 🐾
Our dog
Our dog, Morag, has been eating Omni for about eight months and we have noticed an improvement in her skin rash since the change. Recently we took her to be stripped and were told that Morag presented as more relaxed than previously, likely because her skin was in better shape.
July 8, 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Sarah,
Thank you so much for sharing Morag’s story. We’re delighted to hear you’ve noticed an improvement in her skin since making the switch to Omni, and it’s wonderful that even her groomer has seen a difference too.
We’re so pleased Morag is feeling more comfortable. Thank you for your support.
The Omni Team 🐾
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