We’ve absolutely loved using Omni Products! We’ve tried both their supplements and wet dog food especially, and they’ve worked brilliantly for our pup. The quality is fantastic, the ingredients give u... See more
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Love the Omni brand, such an amazing variety of products to choose from that actually work especially after taking for 6 months! Customer service is great at sorting any issues promptly

Reply from Omni Pet Ltd.
Can’t thank Nico enough for his help , advice and top tips to calm my reactive schnauzer .
We’re definitely winning the battle now and just had a third follow up chat on progress with Nico .
This added bonus for advice. alongside food and supplements my 3 boys love is just amazing .
Highly recommend!! Thank you again 😊

Reply from Omni Pet Ltd.
Booking a consultation with the vet was super easy. Sophie the vet was an absolute superstar — she reassured us, listened to us, and provided friendly, professional advice. Thank you so much! Highly recommend :)

Reply from Omni Pet Ltd.
Once again thank you Sophie for help with Claude will persevere with his condition etc thank you also for the food I hope he will like it as much as the skin treatment! The Omni personal service is a rare thing these days it’s so greatly received many thanks kind regards to all the team!

Reply from Omni Pet Ltd.
Our dog, Morag, has been eating Omni for about eight months and we have noticed an improvement in her skin rash since the change. Recently we took her to be stripped and were told that Morag presented as more relaxed than previously, likely because her skin was in better shape.

Reply from Omni Pet Ltd.
I spoke to a Omni vet in regard to my dog not eating the Omni dog food for adult dogs. The vet was very helpful and promised to send me a pack of Omni food for fussy eaters which my dog also didn’t eat.
As promised the vet phoned me the following week at a given time and organised my subscription to be cancelled.

Reply from Omni Pet Ltd.
Amazing service and amazing food! My dog used to suffer terribly with allergies and constant ear problems, but since switching, he's doing incredibly well and is now completely fine.
Out of around 15 deliveries, we only had one issue with a single batch, and it was resolved immediately with excellent customer service.
Fantastic product, fantastic company, and I couldn't recommend them more highly!

Reply from Omni Pet Ltd.
So far so good. With 3 dogs originally all fed on raw, 2 having food allergies and 1 being so fussy that she refused to eat. The non eater immediately ate her ‘fussy eater’ biscuits with her sister wanting to try them as well. Now all 3 are on them with a little of the wet food for a tasty topper. Now been using for just over a month.

Reply from Omni Pet Ltd.
Very happy with the advise given caller took there time to explain everything most help full recommendations

Reply from Omni Pet Ltd.
Great website which is easy to use for the most part but it seems sometimes you have to go around it to find your subscriptions and to make sense of those.
Otherwise excellent communication. Product is first class. The only thing that doesn't creat havoc with my Frenchie's digestive system.

Reply from Omni Pet Ltd.
We changed over to omni food as our Goldendoodle was having issues with his anal glands and waistline. So far so good, he seems to be expressing his glads (no more fishy odours) and is not scratching as much and has lost a bit of weight.
Deliveries are always prompt and we highly recommend.

Reply from Omni Pet Ltd.
I adopted a Staffordshire Bull Terrier (Phoenix) 8 1/2 years old from Battersea Dogs Home February this year.
They gave me several tins of food but I don't feed my dogs on tinned food.
So I started him on dry food which he didn't really take to. I tried others but it was the same result.
So I kept him on fresh food and he would always eat up. Whilst this was happening and the weather getting warmer he started with the sneezing scratching under his chin and licking all four paws and shaking his head this raised his anxiety levels and I couldn't let him go through that he definitely had some kind of allergy going on. I decided I had to find something that is going to help combat all of this and at the same time promote good health for a older dog.
I searched the web and looked at a lot of products and then came across Omni. I dug deeper and read more about Omni and their products and found they have a plant based food for senior dogs. I thought I'd give it a go and went ahead and bought a 6kg bag. This food contains a wide range of vitamins and minerals and it's 100% nutritionally complete.
I gave one third omni senior food with two thirds of minced beef on the first day.
Phoenix went to his bowl and I could hear him crunching through his food. I'm sceptical of dry foods because he has turned his nose up and walked away so many times. This was different he didn't return to the lounge like he normally does after 5 seconds.
A few minutes later he returns to the lounge so I went to check his bowl and it was empty.
Now he's on 50% minced beef and 50% omni senior food and I'll keep at that for a few more days then reduce the minced beef further until he is eventually only having Omni senior food.
I'm very surprised with how he has taken to Omni senior food and I can see he likes it.
The purchase process is very easy and a 50% discount on first purchase delivered within 2 days of ordering via Amazon just perfect.
Thank you Omni.
KS

Reply from Omni Pet Ltd.
Molly’s skin and itchy has improved greatly since switching to Omni.

Reply from Omni Pet Ltd.
It has been very helpful to have had video conversations with Nico about my nervous dogs. He listened and understood well the issues I was having with my dogs. My dogs are a work in progress, but Nico has suggested tactics and games to help. So pleased to have had this chance from Omni.

Reply from Omni Pet Ltd.
Second meeting with Nico - so reassuring and supportive - feel blessed to have had the opportunity through Omni to meet him.. many thanks xx

Reply from Omni Pet Ltd.

Reply from Omni Pet Ltd.
Great and speedy customer service, brilliant product. Thank you!

Reply from Omni Pet Ltd.
Omni have always been great - great products that always go down a treat with our dog as well as a great team. Always on hand to answer questions or offer advice. Makes such a difference ordering from a genuinely helpful and caring company ❤️

Reply from Omni Pet Ltd.
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