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Omni Pet Ltd. Reviews 

1,629
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 928 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting significant improvements in their pets' health, including better digestion, healthier skin, and cleaner teeth. People frequently highlight the excellent customer service and helpful staff, who provide valuable, personalized guidance and support. Reviewers also appreciate the fast delivery and the wide variety of beneficial, often plant-based, products available for their dogs. However, some customers also noted that the products, such as specific foods or supplements, did not always suit their dogs or provide the expected results for certain conditions.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the effectiveness of various items,... See more

Quality

Customers consistently note positive experiences with quality, praising the products as "genius" and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that interactions have been... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, knowledgeable, and... See more

Service

Consumers find service to be positive, with many praising the exceptional care and support received, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve absolutely loved using Omni Products! We’ve tried both their supplements and wet dog food especially, and they’ve worked brilliantly for our pup. The quality is fantastic, the ingredients give u... See more

Company replied

Rated 5 out of 5 stars

Our senior dog Mara love's her Omni biscuits and they are settling down her very sensitive stomach. She has also really taken to the Omni teeth cleaning chews. We have found the delivery is super fa... See more

Company replied

Rated 5 out of 5 stars

My dog is on both the pre/pro biotics supplements and dental chews and loves both of them, they have become part of a daily ritual which he loves. His breath has considerably improved and his poos ar... See more

Company replied

Rated 5 out of 5 stars

I recently got Omni’s irritated skin chews as my labs skin is flaky and dry in the summer time, especially with her allergies. I love how it’s hypoallergenic and containing so meat which is a huge bon... See more

Company replied


Company details

  1. Pet Supply Store
  2. Pet Store

About Omni Pet Ltd.

Written by the company

Our brand story

by Dr. Guy Sandelowsky MVM BVS MRCVS

"As a vet, I saw the same distressing pattern far too often: dogs constantly scratching, struggling with upset stomachs, or putting on unhealthy weight, trapped in a cycle of medications, steroids, side effects and trendy diets that rarely addressed the root cause.

In many cases, the problem was the ingredients in their food – packed with common allergens and excess fat that their bodies couldn’t handle.

That’s why I created Omni.

A new generation of pet nutrition, formulated around novel proteins. like yeast, pulses, algae and plants, ingredients far less likely to trigger allergies or sensitivities and as an added bonus, kinder to the planet too.

Every formula is life-stage specific, calorie controlled, and rigorously taste-tested, by both humans and pets, to ensure it delivers on health and flavour. I’ve seen thousands of dogs regain energy, lose excess weight, and finally find relief from chronic symptoms after switching to Omni.

It’s incredibly rewarding and so often, it all starts with what’s in the bowl.

Because every dog deserves to feel good in their own skin, and Omni helps get them there."

FREE Vet & Behaviourist Consultations

Written by the company

Helping you get the most of Omni
Get personal, judgement-free advice. No pressure, just real support for your best friend's peace of mind. Book your appointment today: https://omni.pet/pages/omni-consultations

Taste Test Guarantee

30-Day Money-Back Guarantee

We offer a taste test 30-Day Money-Back Guarantee for first-time customers if your dog doesn't enjoy the product right away. Find more details on our website.

Contact info

Promotion box for Omni Pet Ltd.

Save up to 50% on your first order

Try hypoallergenic food, supplements, treats or dental sticks today

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 98% of negative reviews

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4.6

All reviews

(1,629)

926 reviews in the last 12 months

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Rated 5 out of 5 stars

One of my favourite pet brands

One of my favourite pet brands. Wouldn’t know what to do without this amazing company. Great products & customer service always. Highly recommended 5*

June 19, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hey Carrie,
Thank you so much for your wonderful review. We're honoured to be one of your favourite pet brands and are delighted to hear you've had such positive experiences with both our products and our customer excellence team.

Your support and recommendation mean the world to us. Thank you for being part of the Omni community.

The Omni Pet Team 🐾

Rated 4 out of 5 stars

I’ll glad I’m doing my bit to reduce…

I’ll glad I’m doing my bit to reduce meat and fish consumption for dogs but I do give him a tiny bit with his Omni.

June 19, 2026
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hi Wendy
Thank you for your review and for choosing us. We're delighted to hear you're enjoying the food and that you're happy to be reducing your dog's meat and fish consumption.

Every dog and owner has their own feeding preferences, and we're pleased you've found an approach that works well for both you and your dog. Most importantly, it's wonderful to hear he's enjoying his Omni meals.

The Omni Pet Team💛

Rated 5 out of 5 stars

I can't believe this is a FREE video…

I can't believe this is a FREE video call. Nico is brilliant, really listens and then follows up with worksheets which I printed and found helpful to work through. The follow up call was great as I was able to feedback what had worked well and what I was struggling with. Looking forward to a further follow up call with the next games to play. My dog's issues are resource guarding, noise reactivity, separation anxiety and a lack of confidence to name a few.

June 19, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hi Claire,

Thank you so much for sharing such a lovely review about our in-house Behaviourist Nico

We're absolutely delighted to hear how helpful you've found the calls with Nico. It's wonderful to know that you felt listened to and supported, and that the worksheets gave you practical tools to work through between sessions.

We know that challenges such as resource guarding, noise reactivity, separation anxiety, and confidence-building can feel overwhelming, so it's fantastic to hear that the follow-up support has helped you identify what's working and where you need additional guidance. Having the opportunity to discuss progress, celebrate wins, and adjust the plan together is such an important part of the process.

Your dedication to helping your dog overcome these challenges is inspiring, and we're so pleased that Nico has been able to support you on that journey. We'll be sure to pass on your kind words.

We wish you and your dog every success with the next stage of training and hope the upcoming games and exercises continue to build confidence and strengthen your bond.

The Omni Pet Team💛

Rated 5 out of 5 stars

Having a human listen to me and respond…

Having a human listen to me and respond to my questions was the best reassurance I could have.
Because our pets are everything to us we need to feel comfortable in the care we give them. I feel that I am doing the best for Koko by giving her food that is produced by such a caring as and supportive company.

June 14, 2026
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Reply from Omni Pet Ltd.

Hi Neil,

Thank you so much for your kind review 💛

Knowing that we were able to provide reassurance and support when you needed it most truly means a lot to us. We completely understand that our pets are family, and when it comes to their health and wellbeing, having someone take the time to listen and answer questions can make all the difference.

We're honoured that you've chosen Omni for Koko, and it's wonderful to hear that you feel confident in the care you're giving her. Creating nutritious food is only part of what we do, we want every pet parent to feel supported throughout their journey as well.

Thank you for trusting us with Koko's wellbeing, and please give her a big cuddle from all of us!


The Omni Pet Team💛

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

June 19, 2026
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Ellis,

Thank you for your review

We're glad to hear that your order arrived so quickly. We know how important it is to receive your dog's treats on time, so it's great to know our delivery service met your expectations.

Thank you for choosing Omni and for taking the time to share your experience with us!


The Omni Pet Team💛

Rated 5 out of 5 stars

Omni dental sticks are a success

Our dog Gunther simply loves Omni’s dental stick. He already sits in position (and he is not a very obedient dog) when he hear us grabbing the bag. He knows that if he does what we say, he’ll get the treat.

June 18, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hi Jose,

Thank you for sharing this wonderful review

We love hearing about Gunther's enthusiasm for his dental sticks. It sounds like he's worked out exactly how to earn his favourite treat!

The fact that he sits in position as soon as he hears the bag rustle is both impressive and adorable, especially if obedience isn't usually his strongest skill.

We're really happy to hear that the dental sticks have become such a highlight of his day. Thank you for letting us be part of Gunther's routine, and please give him a well-earned dental stick from us!

The Omni Pet Team💛

Rated 5 out of 5 stars

Great product and friendly team

My dog enjoys the dental sticks so much! It really helps reduce her plaque. The customer service team has always been super friendly and helpful as well.

June 18, 2026
Unprompted review
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Reply from Omni Pet Ltd.

Hey Tiffany,

Thank you so much for your lovely review

We're glad to hear that your dog enjoys the dental sticks so much and that you've noticed a reduction in her plaque. It's wonderful to know they're making a positive difference while still being a tasty treat for her.

We're also incredibly grateful for your kind words about our Customer Excellence Team. Providing friendly and helpful support is something we care deeply about, so your feedback means a lot to us.

The Omni Pet Team💛

Rated 5 out of 5 stars

Our dogs are obsessed with the dental…

Our dogs are obsessed with the dental sticks. We still know regular dental health check-ups at the vets are so important but it's peace of mind knowing these help to keep our dog's teeth clean between visits.

June 12, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hi Vicki,

Thank you so much for sharing this feedback! We're thrilled to hear that your dogs are obsessed with the dental sticks.

You're absolutely right that regular dental check-ups with your vet remain an important part of maintaining good oral health, and we're delighted that our dental sticks can help support clean teeth and fresh breath between visits.

It means a lot to us to know they're not only beneficial but also something your dogs genuinely enjoy.

The Omni Pet Team💛

Rated 5 out of 5 stars

Our older dog has always suffered with…

Our older dog has always suffered with scabs on his skin, been to vets costing loads of money. Saw these tablets advertised and read loads of reviews, thought I would give them a go. Has taken a while but finally after 4 months skin is looking really good, still gets a few scabs and has a scratch every now and then , but so nice to see a clear skin he is so much happier.

June 16, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Jeanette,
Thank you so much for sharing your experience. We’re delighted to hear your dog's skin has improved so much after four months on the supplements.

We know skin issues can be incredibly frustrating and often take time to resolve, so it’s wonderful to hear he’s now much more comfortable and happier in himself. Thank you for highlighting the importance of consistency and patience when supporting long-term skin health.

The Omni Pet Team💛

Rated 5 out of 5 stars

very efficient great delivery of the…

very efficient great delivery of the food great online experience plus my dog loves the food and as more energy then he as ever had

June 2, 2026
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello,
Thank you so much for your lovely review. We’re delighted to hear you found the ordering process straight forward, delivery efficient, and most importantly that your dog loves our food.

It’s great to hear he has more energy than ever!

The Omni Pet Team💛

Rated 5 out of 5 stars

Products are excellent and customer…

Products are excellent and customer service is very good. I have had occasion to change orders and they have been very helpful and efficient.
My dogs coat has seen a noticeable improvement since being on the senior dry dog food.

June 10, 2026
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Reply from Omni Pet Ltd.

Hello Mary,
Thank you so much for your kind review. We’re delighted to hear you've had positive experiences with both our products and our customer excellence team.

It’s great to know your dog's coat has shown noticeable improvements since switching to our Senior Dry Food, and we're always happy to help whenever changes to orders are needed.

The Omni Pet Team💛

Rated 5 out of 5 stars

Brilliant brand

Brilliant brand, my dog loves their products and we love the brand messaging!

June 15, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Lucy,
Thank you so much for your lovely review. We’re delighted to hear your dog loves our products and that our mission and values resonate with you too.

Your support means a great deal to us, and we’re so pleased to have you on board.

The Omni Pet Team💛

Rated 4 out of 5 stars

My dog isn't a fan of the wet dog food.

My dog enjoys the kibble but won't touch the wet food so it looks like he'll be on kibble only. He eats the skin irritation chews but reluctantly. This is his second week so it's only fair to persevere because his scratching is serious and causes bleeding. He's a whippet with little or no fur to protect his delicate chin and throat skin. An immediate and most welcome change in his condition is the toxic gases have gone . We don't have to leave the room!!
Wish me luck with the skin issue.
Eileen.

June 9, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Eileen,
Thank you for taking the time to share your experience. We’re delighted to hear your dog is enjoying the dry food and that you've already noticed one very welcome improvement, fewer toxic gases! We’re sure everyone in the house is appreciating that change! 😄

We’re sorry to hear he’s not a fan of the wet food and is taking some convincing with the Irritated Skin Chews, but we’re pleased he’s still eating them. Given the severity of his scratching and the fact it’s causing bleeding, it’s definitely worth continuing for the full recommended period, as skin support can take several weeks to build and show its full effect.

We’ll be keeping our fingers crossed that you continue to see positive improvements over the coming weeks. If you'd like any additional support, our vet team are always happy to help.

The Omni Pet Team💛

Rated 5 out of 5 stars

Great delivery service

Great delivery service. Boxes reduced in size which is fab for handling as the bags don’t move inside. Oh the small things that make us happy 😀 Fabulous vet consult service. Everyone so friendly and helpful. Great value for money as a multi dog household. Happy dogs and dog parents. 🙏🙏

June 14, 2026
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Reply from Omni Pet Ltd.

Hello Nicky,
Thank you so much for your lovely review. We’re delighted to hear you’re happy with the delivery service and the updated box sizing, sometimes the small details really do make all the difference! 😀

It’s also wonderful to know you’ve found our complimentary vet consult service helpful and that Omni is working well for your multi-dog household. Happy dogs and happy dog parents is exactly what we love to hear.

The Omni Pet Team💛

Rated 5 out of 5 stars

We always feel we can get help and so…

We always feel we can get help and so far my allergic poodle does eat the wet food with tbe kibble. I think tne kibble more popular but she has always had raw! Tbe only complaint is that once tbe tin of wet food is finished it is hard to clean ready for disposal.

June 9, 2026
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Valerie,
Thank you for your thoughtful review. We’re really pleased to hear you feel supported by our team and that your allergic poodle is getting on well with the wet food and biscuit combination, especially after previously being on raw.

We also appreciate your feedback about cleaning the tins for disposal, we’ll share this with our team as we continue looking at ways to improve the customer experience.

The Omni Pet Team💛

Rated 5 out of 5 stars

Very impressive product

Very impressive product. It has totally resolved my dog's smelly flatulence and he seems very content with his new diet. A solution that's better for the planet and better for my dog.

June 12, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Dominic,
Thank you so much for your kind review. We’re delighted to hear Omni has helped resolve your dog’s wind issue and that he seems content on his new diet.

It’s wonderful to know the food feels like a positive choice for both your dog and the planet.

The Omni Pet Team💛

Rated 5 out of 5 stars

My 11 year old Scottie Buzz loves this…

My 11 year old Scottie Buzz loves this food. He used to have a few skin issues and was constantly itching, he was being treated with Apoquel from the vet but since I switched him to OMNI, the itching is no longer a problem, he licks his bowl clean every meal time. Highly recommended.

June 12, 2026
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Dan,
Thank you so much for sharing Buzz’s story. We’re delighted to hear he loves the food and that his itching is no longer a problem since switching to Omni.

It’s fantastic to know he’s licking his bowl clean at every mealtime and feeling more comfortable. Thank you for your recommendation and support.

The Omni Pet Team💛

Rated 5 out of 5 stars

Excellent product

Excellent product! My dog was itching until she was bleeding, it was stressing her and me. I ordered the Omni anti- itch chews and they were amazing, within two weeks the itching reduced hugely, within a month it stopped completely. I carried on with the chews for a few months and then stopped, she hasn’t itched since. I have recommended the chews to anyone who mentions their dog is itching, they are excellent! Thank you

June 12, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hi Teresa,
Thank you so much for sharing your experience. We’re absolutely delighted to hear our irritated skin chews have made such a positive difference for your dog.

We know how distressing constant itching can be for both dogs and their owners, so it’s great to hear you saw such significant improvements within just a few weeks and that the itching has now stopped completely.

Your recommendation to other dog owners means the world to us, and we’re so pleased we could help make life more comfortable for both you and your dog.

The Omni Pet Team💛

Rated 5 out of 5 stars

Strategies for my anxious dog

Strategies for my anxious dog.
It was really helpful to talk to someone about my dog's behaviour. The games provided give me a structured way to introduce some calming techniques into our daily routine. Hopefully the challenges he faces with settling at night on his own and coping when out and about in some environments will fade.

June 10, 2026
Unprompted review
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Caroline,
Thank you so much for your lovely review. We’re delighted to hear you found our complimentary in-house behaviourist consultation helpful and that the games and exercises have given you a structured way to support your dog's confidence and relaxation.

We know behavioural change takes time, but it’s wonderful to hear you’re feeling positive about the journey ahead. We’ll be keeping our fingers crossed for continued progress with settling at night and navigating more challenging environments.

The Omni Pet Team💛

Rated 5 out of 5 stars

Excellent.

Excellent.

June 11, 2026
Omni Pet Ltd. logo

Reply from Omni Pet Ltd.

Hello Audrey,
Thank you for your review and for choosing Omni. We're delighted to hear you've had an excellent experience and really appreciate your support.

The Omni Pet Team💛

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