Was a little worried as my order took a little longer than I expected. However, Onaie's customer service was helpful and friendly. Also, my slippers are lovely and comfy - worth waiting for. Thank you... See more
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Keep your feet warm in handmade sheepskin slippers available online at Onaie.com | Free UK standard delivery | Shop Sheepskin Moccasins
Contact info
United Kingdom
- onaie.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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Super uncomfortable with no flexibility…
Super uncomfortable with no flexibility in the soles. Wouldn’t recommend I’m afraid.

Reply from onaie
One to avoid
Thought I'd write a review on here as reviews on the website are carefully curated to ensure negative reviews never see the light of day. This isn't very helpful for making an informed choice.
I ordered a pair of slippers, which arrived in good time. They seemed very flimsy but fit well. I have now had them for 2 months and they are falling apart. The quality is atrocious. I think a huge part of sustainability is less waste. You may use sustainable materials, but if they end up in a bin after 2 months it doesn't really qualify as sustainable.
I recommend looking elsewhere.

Reply from onaie
Easy to use website
Easy to use website. Delivery a bit hampered by Post Office strike slippers still on-route.
I recieved a pair of slippers as a gift…
I recieved a pair of slippers as a gift for my birthday ,I just love them so cosey and pretty x
Toasty Warm Slippers
Prompt shipping. Lovely sheepskin slippers - great design, good quality, comfortable, and keep my feet toasty warm!
Quality is like made in Nowhere
Quality is like made in Nowhere! Also was send wrong colour. Dont trustable.
Wonderful Wooly Gilet
Super fast shipping. The quality is superb and the wool is so soft. Will buy other colors later in the season.
Slippers arrived today
Slippers arrived today. Fast delivery. Slippers look great, bought as a present. Going to order a pair for myself now I’ve seen them.
Really prompt delivery despite there…
Really prompt delivery despite there being Postal strikes. Arrived really well wrapped and ready to give as a gift.
Great service and product
Great service. The slippers arrived within three days and are exactly as the description and photos show. I liked the use of paper and string to wrap them. Top marks for that. I would like the outer parcel wrapping to be as ecologically sound as the rest of it. But otherwise perfect. Let us know if you manage to do this.
Very easy to navigate round the…satisfied customer
Very easy to navigate round the website, speedy delivery, kept informed how my order was progressing
Beautiful lucky dip slippers arrived…
Beautiful lucky dip slippers arrived when indicated. Onaie's communications throughout the whole process were very good. Love the slippers!
Things I would like to see from this company
Things I would like to see from this company:
1. A better way of acknowledging people need to walk in slippers in order to effectively try them on. The current string holding them tightly together but if removed renders them unreturnable is a bit ridiculous.
2. Less of a fight when stating there is an issue with the item and not to be signposted to the general returns policy again and again despite it not being relevant when a product is faulty. Being asked to provide evidence would have been fine but I had to do that off my own back in the end and finally got a satisfactory resolution.
3. Reviews on their own website not being filtered.

Reply from onaie
Great items
Great items! Beautiful quality. I am always happy to come back to buy more. Thank you girls.
Wanderfully
Best slippers
I both slippers for my partner and I and they are amazing. So comfortable and the quality is so good. They are perfect for the cold weather!
Very good delivery items arrived
Great experience
Lovely slippers, just as described on the site, and delivered quickly
1 unreasonable return condition
Not happy that you can't return the slippers once the plastic tag keeping the pair together is cut which you actually need to do try them on properly.
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