I've used this company once before it was ok , slow delivery , the parcel company is awful that they use . The actual onbuy is fine they sorted my problem out for me hence 4 stars , the seller I boug... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It was easy to purchase and a great range of items you cannot get easily through the rainforest website. The lack of communication between order and delivery was not great and had concerns I had been... See more
Company replied
Product was good and a great price. The Yodel delivery website was very misleading to start with (it said “we have your package” very early on in the process, but when I was able to live chat with the... See more
Company replied
Eventually got a refund for an incorrect item following a poor review on trust pilot. Annoyingly the selling didn't just refund me for sending the wrong item, but at least I got the money back in the... See more
Company replied
Company details
About OnBuy.com
Written by the company
OnBuy is a UK-born Cashback marketplace on a mission to change online retail for the better! Committed to fair practice and great value, we connect you with thousands of sellers, showcasing items from small, local businesses to the biggest household name brands. Shop millions of products in one convenient location, and earn instantly redeemable Cashback on everything from health and beauty essentials to homewares and top-of-the-range tech. With a wide range of payment and delivery options available, whatever you’re in the marketplace for - it pays to OnBuy it!
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Help & FAQ
Sell With OnBuyContact info
167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom
- https://support.onbuy.com/hc/
- onbuy.com
4.4
Excellent
123K reviews
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Delivered earlier than stated,by a very…
Delivered several days earlier than stated,by a very nice man.The date given was 22nd April.
April 17, 2026
Reply from OnBuy.com
Mr Anthony Lawson
Thank you for your kind review. We are pleased your order arrived earlier than expected and that the delivery person was so friendly. We appreciate you choosing OnBuy.
Have a great day!
OnBuy Trustpilot Team
easy ordering and quick delivery
April 12, 2026
Reply from OnBuy.com
Customer
Thank you for your feedback. We’re pleased ordering was straightforward and that your order arrived promptly.
Have a great day!
OnBuy Trustpilot Team
Very fast delivery
Very fast delivery. Product was well packaged. Happy with my purchase!
April 17, 2026
Reply from OnBuy.com
Anna Geals
Thank you for your kind review. We are delighted your order arrived quickly and that the packaging kept the product safe. We hope you enjoy your purchase.
Have a great day!
OnBuy Trustpilot Team
I am really pleased with my product
I am really pleased with my product. Just need to prepared for a bit of a a wait until they arrive
April 23, 2026
Reply from OnBuy.com
Creea Convery
Thank you for your review. We are glad the item met your expectations and appreciate your patience while it makes its way to you.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
customer,
We're happy to hear you are enjoying the TV. Thank you for the recommendation!
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Faith Hone,
We appreciate your positive feedback. We are pleased that you are happy with the product and its timely arrival, along with its great value.
Have a great day!
OnBuy Trustpilot Team
Bought my product from wee trading
Bought my product from wee trading, was worried at first buy item arrived a week before schedule. My mind was easy knowing that if the supplier was a scammer i could get it sorted through OnBuy. Would buy from here again
April 15, 2026
Reply from OnBuy.com
Yigit Efe Alguney,
We're happy to hear that your item arrived earlier than expected. We appreciate your positive feedback and are glad you had a good experience with your purchase. Thank you for buying from us!
Have a great day!
OnBuy Trustpilot Team
Great service
April 17, 2026
Reply from OnBuy.com
Thank you for your positive feedback; it means a lot to us!
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Paulina Adamska,
We are so happy to hear that you had a great experience. Thank you for your positive feedback; it means a lot to us!
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Mandy Newton,
We're delighted you're very happy with your purchase and the delivery communication. Thank you for your kind feedback; we appreciate you choosing us.
Have a great day!
OnBuy Trustpilot Team
Amazing prices and the quality of goods…
Amazing prices and the quality of goods are fantastic. Delivery is spot on as well
April 13, 2026
Reply from OnBuy.com
Lee Berry
Thank you for your lovely feedback. We are delighted our competitive prices and product quality impressed you and that delivery was reliable.
Have a great day!
OnBuy Trustpilot Team
great price great iphone
I searched for a new iPhone this one was available on your website it was a good standard great colour and cheaper than other sites. plus excellent delivery within 24 hours and kept well informed.
April 23, 2026
Reply from OnBuy.com
Mrs Laura
Thank you for your review. We are glad you found a great value iPhone in the colour you wanted and that delivery was fast and communication was clear. We hope you enjoy your new phone.
Have a great day!
OnBuy Trustpilot Team
Crap service
Crap. Paid for a bog brush promised a delivery, no tracking info, emailed them to be told the item was lost in transit. A toilet brush for gods sake. First and last time using this shower, next time I'll shop local!!
April 22, 2026
Unprompted review
Reply from OnBuy.com
William Alexander,
We are very sorry to hear that the order was lost in transit and for the lack of tracking information. We have contacted you for more information so we can look into this for you.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Izabela
Thank you for your lovely review. We’re pleased the product arrived well packaged and on time and that you’ll be buying it again.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
chris carracher
Thank you for your review. We’re glad the seller got your order to you quickly and that you found the price competitive.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
josephine bramwell
Thank you for the brilliant feedback. We’re delighted you’ll buy again and look forward to helping you find more great items. Thanks for choosing OnBuy.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Sareena
Thank you for your fantastic feedback. We’re pleased the TV’s quality and value met your expectations and that it arrived quickly. We appreciate you choosing OnBuy.
Have a great day!
OnBuy Trustpilot Team
Impressive notifications from the…
Impressive notifications from the company through every stage of purchase and delivery.
Will be more than happy to recommend to others
April 19, 2026
Reply from OnBuy.com
Ms Margaret Gordon.
Thank you for your kind feedback. We are pleased our notifications kept you informed throughout your order and delivery and we appreciate you recommending OnBuy to others.
Have a great day!
OnBuy Trustpilot Team
No problems orders always on time and…
No problems orders always on time and quality goods.
March 17, 2026
Reply from OnBuy.com
William
Thank you for your kind review. We are pleased your orders arrive on time and that you are happy with the quality of the goods.
Have a great day!
OnBuy Trustpilot Team
Good price
Good price, fast delivery, great taste. Only downfall items were left outside where they could have been stolen
April 19, 2026
Reply from OnBuy.com
Ann
We appreciate your feedback.
Have a great day!
OnBuy Trustpilot Team
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