On Cloud Pine Reviews 34

The associates were super friendly, went out of there way to even grab me shoes from store room that were not showcased in store. I ended up actually buying one of those pairs. Thank you great customer service

I buy my trees each year from John and the service and trees are just brilliant. Highly recommend I won’t go anywhere else now. Merry Christmas John and family.

We’ve bought a Christmas tree from On Vloud Pine for years. This year I have a broken hand and they helped me into the car with it, which was lovely. The tee as always fits perfect and looks great. Brilliant service.

I came from a family where choosing our Xmas tree was one of our favourite traditions, so my tree buying remains so important! These are the best trees, no more hauling then out from piles of trees and making the kids stand with them to examine from all angles. I love that you can just wander round and see the trees upright. I walk past every day to go to my work and have not yet seen a dodgy one. Will definitely keep buying my tree here.

Have been wanting to buy a tree from here for a couple years now and managed to do it this year. So glad we did. John was so friendly and knowledgeable! He asked about our tree stand and cut the base of our tree so it would be suitable. The tree is beautiful and the smell fills the room. Will definitely keep buying from here in the future!

Best tree ever! John selected and delivered our beautiful, glossy Nordmann Fir right into the house and its wonderful fragrance now fills our front room. Thank you On Cloud Pine for the friendly banter and excellent service. See you next year.

Nice tree. Great service.

5 star service from John at On Cloud Pine 🎄

We’ve bought our trees here for a few years now & they are magical! The best quality & service is always wonderful.

Fantastic company. Great to see you returning year after year. I always get asked where my tree is from so will be buying my tree from you again this year, see you soon guys

Great to see you back, this will be the 3rd year I will be buying my Christmas tree from you. The last 2 were excellent quality and visitors always complemented them. Your staff are fab and so helpful and knowledgeable. See you soon

Our 3rd year buying from On Cloud Pine...and delighted once again with our tree and the friendly service.

Bought a 7 foot Nordman fir on Thursday. The tree is splendid and the service from John was exceptionally good. I was on my own, and John carried the tree to my car, and indeed lifted the tree into the car once I put the roof down. Great location at the Town Square.
Gordon

My wife and went down to Kirkcaldy town square to buy our tree after seeing there ad on the internet, the trees where displayed beautifully and there was lots to choose from John had lots of knowledge on the trees and helped us pick the best one (a 7ft Fraser fir) it smells amazing. It was delivered the same day and brought into the front room, he went above and beyond. We will definitely be back next year John and his mum were friendly professional and all round lovely people.
If you’re looking for a great tree at a great price then on cloud pine is the place to go.

Michelle & Diana

Great to see John back in Kirkcaldy @ On Cloud Pine. Great selection of trees (though I chose the first one I looked at!) and great location. John delivered the tree the same evening - saved struggling to get it in my small car. Tree looks fantastic now it is decorated. Great service!

Highly recommended. Great to see them back in kdy. Terrific and patient service! Got ours very early last year but it retained its needles all the way through the festive season

Great selection of trees, lots of sizes and varieties. We’re super happy with our pot-grown Fraser Fir,

Absolutely delighted with a quality, reasonably priced tree and speedy delivery. Excellent customer service; knowledgeable, helpful and pleasant. No hesitation in recommending this company.

Kirkcaldy. John was so helpful and fun. He made a bland Saturday afternoon a lovely experience and is so knowledgeable about the origin of the trees and aftercare. A pleasure and pleasant experience. Get down there for your healthy 🌲

Great to see On Cloud Pine back in Kirkcaldy this year. Helpful and knowledgeable staff. I’ve ordered my tree and look forward to it being delivered.

Participates in wasteful, environmentally damaging, mass leafleting campaigns.