Ondal Reviews 

1,719
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, reviewers had a great experience with this company. Customers frequently praise the quick, easy, and straightforward application process, appreciating the fast payouts that often reach accounts within minutes. Reviewers also highlight the company's helpful and understanding approach, making it a good option for short-term financial needs. However, some customers noted difficulties with customer service, including unresponsiveness and issues with repayment demands. A few people also felt the pricing was high and reported being declined for new loans after early repayment. Additionally, some reviewers experienced problems with payment processing, like being charged for late payments due to system errors.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with some customers experiencing issues like hidden... See more

Service

People report ambiguous experiences with service, with some customers praising the speed and ease of... See more

Customer service

Users describe negative interactions with customer service, with many reporting difficulties reaching support... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a quick, easy, and simple process for... See more

Price

Consumers find price to be negative, with many expressing frustration over high interest rates and unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm giving them four stars because they do help you out but I'm not going to give five stars because of the fact that if you repay early more than once then you will be suddenly declined from applying... See more

Company replied

Rated 3 out of 5 stars

Trying to call about my loan as I'll be 2 days late on payment, your emails are no reply emails, you say you are open till 7:30pm but closed when I'm calling at 6:22. I've now tried to call email mul... See more

Company replied

Rated 3 out of 5 stars

The reasons i m only giving a 3stars there fast at give the payment you have asked for but it seem that i m not getting anyway when the amount of how much i own goes down to around £230 and within a m... See more

Rated 3 out of 5 stars

Easy, fast application and payout, however they performed a hard credit check on my first application despite them claiming they only do a soft search so borrowing with Ondal perhaps is not idea... See more


Company details

  1. Loan Agency
  2. Alternative Financial Service
  3. Financial Institution

About Ondal

Written by the company

24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .

Simple, convenient, transparent and responsible borrowing @ fairly priced services.

Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)

- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties

www.myfinanceclub.com

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,719)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy payment was in within…

Quick and easy payment was in within minutes very happy

August 12, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Kyle,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Thay r a good company they helped me…

Thay r a good company they helped me when I needed it

August 12, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Simon,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Quick and clear responses

It was very quick and I was so in need. Easy to access

August 12, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi,

Thank you for your 5 star review!

It's great to hear we were able to assist you.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use site and fair.

August 12, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Darren,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

I'm very happy with the service and it…

I'm very happy with the service and it was very quick to receive the money 💰 into my account

August 12, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Martin,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Very polite

Very polite
Officiant
Great customer service
Money was in the bank within 10 minutes.
Will definitely recommend to others

August 12, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Adam,

Thank you for taking the time to leave us your 5 star review.
We are very happy that you would recommend us.

On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

It was easy to apply no difficulties

It was easy to apply no difficulties

August 11, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Chipo,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.

Thank you for your feedback regarding the service. It's greatly appreciated!

Rated 5 out of 5 stars

The application process was excellent

The application process was excellent

August 10, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Anthony,

Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.


On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

I am so greatful I found ondal..they…

I am so greatful I found ondal..they have helped me out many times..great friendly service

August 11, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Susan,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Easy and stress free

August 10, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Sharon,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.

On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

Very easy good support nice company.

Very easy good support nice company.

August 11, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Jane,

Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.


On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

Perfect 👌

Quick ,easy , trustworthy great service

August 11, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello David,

Thank you for taking the time to leave us your 5 star review.
It's great to hear we were able to assist you.

Thank you for your feedback regarding the service. It's greatly appreciated!

Rated 5 out of 5 stars

Quick Clear and easy

Quick Clear and easy

July 31, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Paul,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you have been happy with the service received.

On behalf of the team we are very happy to have been able to help you.

Rated 5 out of 5 stars

Very fast and secure.

August 10, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hello Cornel,

Thank you for taking the time to leave us your 5 star review.
It's great to hear you found our service so efficient.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Quick

Quick, easy and helpful

August 10, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Destinie,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Quick decision.

August 10, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Keith,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Swift service

Wow, I did not expect a swift service. Money was in my account within a few minutes of signing the contract.

August 10, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Great Service.

I got my Loan around five minutes after I applied. It's a very Straight forward Application, I just needed to update my Details. I am now a regular customer and can finish decorating my house with the help of Ondal. I'm happy with the service.

August 10, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Michelle,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

Rated 5 out of 5 stars

Simple and straightforward!

Simple and straightforward, no messing around. Perfect for a little cash to stretch to pay day, didn’t think I would be accepted but it’s great! If in need I would definitely recommend using this company!!

August 9, 2025
Unprompted review
Ondal logo

Reply from Ondal

Hi Rhys,

Thank you for your 5 star review!

It's great to hear you have been happy with the service received.

Thank you for taking the time to leave us your kind feedback!

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