I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more
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Review summary
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Reviews shaping this summary
The process to purchase online is quick, delivery and updates on gift card despatching also good. But couldn't find the"add a message" option so recipients had to guess it was from me in New Zealand... See more
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There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more
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I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more
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Company details
Written by the company
With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.
One4all Gift Cards
Written by the company
- Say Thank You Teacher with a One4all Gift Card
- From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.
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2.8
Average
5K reviews
Asks customers to review
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Extremely frustrating checkout…
Extremely frustrating checkout experience trying to order work related vouchers. What made it so fristrating was the total lack of customer support from One4all to help identify and resolve the payment issue.
January 15, 2026
Reply from One4all Gift Cards Ireland
Hi Lindsey, We appreciate your feedback and are sorry to hear about the frustrating checkout and lack of support you experienced while ordering work vouchers. We'll review this issue to improve our payment process and customer support.
Reply from One4all Gift Cards Ireland
We appreciate your feedback and regret that it didn't work for most brands. Please get in touch directly to our Customer Service team by emailing help@one4all.ie or by calling 01 8708100 and let them know which retailers would not accept the card and they will investigate this for you .
Avoid at all costs – catastrophic experience for business customers
We purchased One4all gift cards as a company benefit for employees. What should have been a simple, positive gesture turned into a complete failure.
Employees cannot activate the cards, no matter what they try.
We have attempted:
multiple browsers and devices
private/incognito sessions
mobile app vs website
repeated attempts over several days
Every attempt ends in vague failures such as “Failed to claim card” or, incredibly, raw developer-style errors like “An error has happened during application run. See exception log for details.”
This is a paid financial product, not a test environment.
Support is effectively non-existent:
Phone lines go unanswered
The website contact form itself returns internal error messages
No meaningful response via email
What makes this especially frustrating is that One4all actively replies to Trustpilot reviews, yet basic customer support requests — including ones required to activate cards already paid for — go unanswered. The contrast is striking.
From a business perspective, this is unacceptable. We are now left explaining to employees why their “gift” doesn’t work, while spending time chasing support for an issue that should never exist.
We will not use this service again and strongly advise other companies to avoid One4all for employee rewards. The platform is unreliable, support is absent when it matters, and the reputational damage falls on the business that purchased the cards — not on One4all.
February 3, 2026
Unprompted review
Reply from One4all Gift Cards Ireland
We appreciate you bringing this to our attention. We are very sorry to hear about the issues encountered with the gift cards and the activation process, alongside the difficulties reaching our support team. This is not the experience we want for our customers. We have reached out to you directly through your Trust Pilot account for further information so we can assist and provide you with a resolution.
It is so difficult to navigate through…
It is so difficult to navigate through verification process and after a month I still can't verify my card
February 1, 2026
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Aneta , We regret the difficulty you're experiencing with the verification process. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Very poor support for retailers
Very poor support for retailers. As a shop that accepts One4All cards, we’ve had an extremely frustrating experience. Emails are never answered, no matter how many times we follow up. The phone line is just an automated system that sends you around in circles, and no one ever picks up. When issues arise, there is no real customer service or support for businesses. This makes it difficult to operate smoothly and resolve problems. We would not recommend dealing with One4All
January 30, 2026
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Paul, We appreciate your feedback and apologise for the difficulties you've experienced with our support. We understand your frustration regarding unanswered emails and the automated phone system. We are taking steps to improve our customer service to better support our retailers and ensure smoother operations.
We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
I was happy I could change my All4One…
I was happy I could change my All4One to a Visa card
January 26, 2026
Reply from One4all Gift Cards Ireland
Hi Clare, thank you for leaving us a review. We appreciate you taking the time to leave it for us, warm regards, the O4A team.
One4All
One4All? More like One4some , and by some I mean a handful. Impossible to spend. Absolute joke
January 29, 2026
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Alan, We appreciate your feedback and regret you've had difficulty using the card. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
Incredibly inefficient process just to…
Incredibly inefficient process just to get a gift card.. definitely would not purchase from them again
December 25, 2025
Reply from One4all Gift Cards Ireland
Hi Lucas, We regret that the gift card process was inefficient. We appreciate your feedback and we'll review our procedures to improve the experience.
If you require any assistance with your order, please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
If One4all did customer service
If One4all did customer service, they would probably offer the worst customer service in the world.
Problem is, One4all don't offer customer service. If you have an issue - tough. They won't help you, they'll provide incorrect information, if you ask for a refund they'll be awkward and act as though everyone in their operations team is a brainless pigeon.
Want to escalate to a manager? There don't appear to be any of those. There's no consistency with their staff - any old pigeon answers and doesn't bother to read/research and information. They just regurgitate from the same useless script designed not to help the customer.
November 26, 2025
Unprompted review
Reply from One4all Gift Cards Ireland
Hi John, We appreciate you bringing this to our attention. We're sorry to hear that you experienced difficulties and that our service did not meet your expectations. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Good no issues
January 23, 2026
Reply from One4all Gift Cards Ireland
Hi Barry, thank you for your feedback. We appreciate you taking the time to leave us a review, warm regards, the O4A team.
Don’t hesitate to contact customer service
Absolute best customer service they listened and understood my problem and the initiative that they took in solving the problem was second to none Well done team
January 14, 2026
Reply from One4all Gift Cards Ireland
Hi Margaret, thank you for leaving us a review, having been in touch with our CS team. We appreciate you taking the time to leave feedback for the team, warm regards, the O4A team.
It said it WOUOD send me a digital…
It said it WOUOD send me a digital E-gift card but looks like im getting a physical one.
January 19, 2026
Reply from One4all Gift Cards Ireland
Hi Hugo, we can confirm that the e-codes are digital and the email containing these codes has been resent to the email address associated with the order.
If you require any assistance with the use of your e-codes, please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query.
Very easy to order
Very easy to order. Ordered on the 13th and card arrived on the 15th. Really happy with it
January 13, 2026
Reply from One4all Gift Cards Ireland
Hi Grainne, We're happy to hear that the ordering process was easy, and your card arrived quickly. Thank you for your positive feedback; we appreciate it.
Very poor choices that will take them
Very poor choices that will take them, tried converting to visa prepaid and they were difficult to use also. Online options terrible. Extremely difficult to use. Absolutely would not recommend to anyone. Level of security at initial setup absolutely horrendous, the gardai wouldn't ask or look for as much private information. Total scam!
January 13, 2026
Reply from One4all Gift Cards Ireland
Hi Marguerite, We appreciate you taking the time to share your experience. We're sorry to hear you encountered difficulties with prepaid conversion, online options, and security. We have requested for a member of the customer service team to get in touch with you regarding a resolution.
just give me the code bro
January 18, 2026
Reply from One4all Gift Cards Ireland
Hi There, we are very sorry to learn you are yet to receive your e-code. We can confirm that the e-code was generated successfully, and have resent the code to you via the email address used to place the order.
Reply from One4all Gift Cards Ireland
Hi Anne, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
Still waiting for my package after it…
Still waiting for my package after it should have arrived yesterday
January 16, 2026
Reply from One4all Gift Cards Ireland
Hi Steven, we are very sorry to learn of this. We can confirm that the e-code was generated successfully, and have resent the code to you via the email address used to place the order.
virtual Visa
The company advertise that the One4All can be used as a virtual visa - tried to navigate this process and it was impossible. Next year I will be purchasing Clever Cards for my staff
January 9, 2026
Reply from One4all Gift Cards Ireland
Hi Aideen, our sincere apologies for the inconvenience and frustration caused. We have requested for a member of the customer service team to get in touch with you regarding a resolution.
Incredibly disrespectful business
Incredibly disrespectful business. They don't read emails; they just copy templates. Very frustrating, disrespectful, and distressing behaviour. A shame that such a company is Irish, definitely destroying the reputation of business in lovely Ireland. The business model is awful too. It's not clear how they really add value and make money.
One4All: You don't reply to emails, but if you do reply here, clarify how you make money (I hope not by applying different techniques to block people's access to their own money, and never answering the phone or replying to emails).
January 16, 2026
Unprompted review
Reply from One4all Gift Cards Ireland
We appreciate your feedback and are sorry to hear about your experience. We aim to provide clear communication and regret that our service fell short of your expectations. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Most shops do not take these vouchers
Most shops do not take these vouchers. Can’t use at Tesco self service till, can’t use in Lidl, can’t use online. Ended up exchanging for Amazon vouchers (lost 10% of the value of the vouchers by doing so). Not impressed.
January 9, 2026
Reply from One4all Gift Cards Ireland
Hi Claire, We appreciate your feedback and we're sorry the vouchers weren't accepted at several shops, online, or self-service tills. Your valuable feedback has been logged internally alongside your review.
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