One4all Gift Cards Ireland Reviews 

4,573
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, most reviewers were unhappy with their experience overall. Many people reported significant difficulties with customer service, finding it unhelpful, slow, and providing templated responses. Customers frequently encountered problems with payments, including cards not working, being declined, or funds being inaccessible. The verification process was also frustrating, and the website and app were difficult to use, often preventing card activation or transaction completion. However, some customers found purchasing digital cards easy and the setup process straightforward. A few other people also felt that the customer service staff were helpful and effective in resolving their specific issues.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some finding the digital card easy to purchase and a... See more

Payment

Clients share negative opinions on payment, with many reviewers reporting that their cards did not work for... See more

User experience

Users describe ambiguous interactions with the user experience, with many reviewers finding it extremely... See more

Website

Reviewers express significant frustration with the website, describing it as unusable and a total nightmare,... See more

Customer service

People report negative experiences with customer service, with many expressing disappointment and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more

Company replied

Rated 3 out of 5 stars

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more

Company replied

Rated 3 out of 5 stars

I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more

Company replied

Rated 2 out of 5 stars

Total nightmare trying to get a digital gift card. Turns out can't be done unless you know someone's email address and phone number - not always the case with teachers. It was too late to order a phys... See more

Company replied


Company details

  1. Corporate Gift Supplier

Written by the company

With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.

One4all Gift Cards

Written by the company

Say Thank You Teacher with a One4all Gift Card
From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

5K reviews

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2.7

All reviews

(4,573)

332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incredibly disrespectful business

Incredibly disrespectful business. They don't read emails; they just copy templates. Very frustrating, disrespectful, and distressing behaviour. A shame that such a company is Irish, definitely destroying the reputation of business in lovely Ireland. The business model is awful too. It's not clear how they really add value and make money.

One4All: You don't reply to emails, but if you do reply here, clarify how you make money (I hope not by applying different techniques to block people's access to their own money, and never answering the phone or replying to emails).

January 16, 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

We appreciate your feedback and are sorry to hear about your experience. We aim to provide clear communication and regret that our service fell short of your expectations. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.

Rated 1 out of 5 stars

Most shops do not take these vouchers

Most shops do not take these vouchers. Can’t use at Tesco self service till, can’t use in Lidl, can’t use online. Ended up exchanging for Amazon vouchers (lost 10% of the value of the vouchers by doing so). Not impressed.

January 9, 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Claire, We appreciate your feedback and we're sorry the vouchers weren't accepted at several shops, online, or self-service tills. Your valuable feedback has been logged internally alongside your review.

Rated 1 out of 5 stars

SHAMBLES

could not redeem digital voucher on 3 occasions even with more than adaquate funds Avoid like the plague

January 8, 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Michael, We're very sorry you had trouble redeeming your digital voucher. We appreciate your feedback and we'll investigate this issue to improve our service. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Rated 1 out of 5 stars

I ordered a PlayStation 50 euro voucher…

I ordered a PlayStation 50 euro voucher and the code has not been sent to me.I ordered the voucher on the 26th of December 2025 I would like for one4all to send me a code for the voucher or a refund I used a 50 euro one4all voucher to buy it

December 26, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Sean, we are very sorry to learn of this. We have resent the code to you via the email used to place the order. Please ensure to check your junk and spam folders if not received as a priority.

Rated 1 out of 5 stars

I don’t usually write reviews

I don’t usually write reviews, but this experience has been unbelievably frustrating. I received a One4All gift card and tried to activate it on 22 December, but it would not work despite following all instructions.

I then spent over a week trying to resolve the issue, making at least 8–10 phone calls to customer service. Eventually, after speaking with a manager, I was sent a replacement card.

Unfortunately, the very first purchase I attempted with the new card was declined. When I contacted customer service again, I was told the retailer did not accept One4All. I then sent them a screenshot from their own website clearly showing that the retailer does accept One4All.

At every stage, I have been passed from one person to another with no real resolution. At this point, I am ready to give up. This has been the most frustrating and disappointing experience I have ever had with a company.

December 22, 2025
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Tracey, We're very sorry to hear about the frustrating experience you've had with the gift card activation and subsequent issues. We appreciate you bringing this to our attention. We'll investigate the multiple points of failure you encountered to improve our service. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.

Rated 1 out of 5 stars

I have been trying to convert my card…

I have been trying to convert my card to a gaming card yet it keeps being declined even though it's the right numbers and billing information

I did reach out to customer care and they were very unhelpful and slow to reply

January 8, 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Racquel, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Rated 1 out of 5 stars

Very poor experience purchasing a…

Very poor experience purchasing a birthday voucher for a collegue.

Should be simpler ie pdf sent to you to print.

Customer service sorted it but it 40hrs later.

January 5, 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Lee, We regret that your voucher purchase was unsatisfactory and appreciate your feedback. We're sorry it wasn't simpler and for the delayed support. We'll review the process.

Rated 4 out of 5 stars
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi there, thank you so much for leaving us a review having used our service. We really appreciate you taking the time to do so, warm regards, the O4A team.

Rated 1 out of 5 stars

AVOID - Card Management Fee quickly diminishes balance

I was gifted two One4All cards. After a while, One4All helped themselves to €1.45 "Card Management Fee" EVERY MONTH. The balance of both cards is now close to zero.
I will never, ever use One4All again. There are lots of Gift Card options out there.

January 9, 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Patrick, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of €1.45 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.ie or via phone at 01 8708100.

Rated 1 out of 5 stars

I have not yet received 2x€100 digital…

I have not yet received 2x€100 digital gift vouchers. Why is this?

December 23, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Rory, upon review of your order, we can confirm that the cards were successfully produced and are under your account awaiting to be sent. To send a digital gift card, please log into your account on www.one4all.ie and select My Gift cards in the top right corner if on PC, if on a mobile device you will be able to find this option by selecting the three lines in the top left corner.

Here, you will have the option to Spend and Send a Digital gift card. Select Send. You will now be able to customise the gift card and send it to the intended recipient.

Rated 1 out of 5 stars

Received faulty digital card

Received faulty digital card. Could not use same instores. Took One 4 all 5 months to resolve the issue and numerous emails, phone calls to resolve it. Very poor customer service. Will never purchase these again due to same.

December 5, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Annette, We regret you received a faulty digital card and experienced difficulties using it in stores. We apologise for the delayed resolution and frustration caused by our customer service. We'll review this to improve our processes.

Rated 1 out of 5 stars

I bought the card on 23rd Dec 2025 and…

I bought the card on 23rd Dec 2025 and as of today 7/1/26 I have not received the card

December 23, 2025
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Ita, We regret that you have not received your card. our sincere apologies for the inconvenience caused. We have requested for a member of the customer service team to get in touch with you regarding a resolution.

Rated 1 out of 5 stars

Ur looking for reviews and I haven’t…

Ur looking for reviews and I haven’t even received the vouchers yet, not has a post as per tracking.

January 2, 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Les, we are very sorry to learn that you are yet to receive your order. Upon review, we can confirm that the order was dispatched on the 2nd of January, so should be due to arrive with you in the next working day.

Rated 1 out of 5 stars

Awful

Awful. Hate getting these cards. Never straight forward. Got one for €150. After trying for about half an hour I realised that you can only spend €50 at a time online.

January 6, 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Amy, Our apologies for the issue. The 5th AML directive has now been imposed on One4All Gift Cards as well as all E-Money regulated products. As we are obligated to comply with EU regulations and as a result of this legislation the maximum online spend with a One4All Gift Card is €50.00.

Rated 4 out of 5 stars

Haven't received my order yet

Took slightly longer than expected to arrive...but got a prompt reply when I pointed this out . Received since.

January 6, 2026
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Reply from One4all Gift Cards Ireland

Hi Rosalie, We are so sorry your order has not arrived. We will look into this right away and have requested for a member of the customer service team to get in touch with you regarding an update.

Rated 1 out of 5 stars
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Jay, we are very sorry to learn of this. We can confirm that the code was successfully produced and we have now resent this to you via the email used to place the order.

Rated 1 out of 5 stars

No customer support AT ALL

The card doesn’t work. I’ve tried calling customer support. 6 times. They either hang up or send me to the end survey without putting anyone on. I’ve tried the online form. 3 times. I get a log error every time. That’s 150€ lost, and they clearly make sure you can’t spend them. Such a scam.

January 5, 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Constance, we are very sorry to learn of this and do sincerely apologise for the inconvenience that has been caused. We are committed to assisting you and providing you with a resolution. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100, so your case can be escalated.

Rated 1 out of 5 stars

was gifted a virtual card that i cannot…

was gifted a virtual card that i cannot use online apparently it can only be used at certain stores where I physically have to be what is the point of virtual card ?

January 5, 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Daniel, we are very sorry to learn of this. With digital gift cards they can be spent both in store and online. You can view your card details directly from our website or our app on your device. You can view full details on how to spend your digital gift card here: https://www.one4all.ie/how-to-spend-your-gift-card#digital-card

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