One Day Tests - Hove Reviews 

328
TrustScore 5 out of 5

4.8

39b Salisbury Road, BN3 3AA Brighton and Hove, Hove, GB


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Rated 5 out of 5 stars

A straightforward and clearly explained process from start to finish. We had to reschedule and this was very simple to do. A timely and friendly appointment for the blood samples to be taken. Results... See more

Company replied

Rated 5 out of 5 stars

Amazing service, results clear and easy to understand. The GP wouldn't give me an appointment so without the prompt results I would not have rushed to A&E and avoided really serious medical emergency.... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Lucy was brilliant in putting me at ease and in taking the blood samples. Analysis and report received extremely quickly! Would have had to wait a couple of months for a less compre... See more

Company replied

Rated 5 out of 5 stars

Seen on time . The nurse was amazing , professional, friendly , polite . Explained clearly everything that would happen . I got my results the same day !

Company replied


Company details

  1. Blood Testing Service

Written by the company

Come and visit us at our clinic in Hove! Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 39b Salisbury Road, BN3 3AA, Brighton and Hove, Hove, United Kingdom

  • 0845 527 07 67

4.8

Excellent

TrustScore 5 out of 5

328 reviews

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Replied to 99% of negative reviews

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4.8

All reviews

(328)

2,941 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. And very convinient.

October 14, 2025
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Reply from One Day Tests - Hove

Thanks for taking the time to leave us a review! We’re delighted to know you had a great experience.

Rated 5 out of 5 stars

Great service

Great service, such care taken when I had my blood test and super quick results. Definitely recommend

October 20, 2025
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Reply from One Day Tests - Hove

Really happy to hear about your experience with us. Thank you for leaving a review.

Rated 1 out of 5 stars

Lost Trust After This Experience

This was my third visit to One Day Tests, and I’ve never had an issue before. On this occasion, however, a blood sample sent to an external lab was flagged with a question about how the sample had been handled. When I raised this with One Day, their response was defensive, dismissive, and unnecessarily rude even implying I was at fault for asking the question (which had actually come from the lab itself). I followed up to complain but received no response. For a company dealing with something as sensitive as people’s health, I would have expected empathy, professionalism, and accuracy. Unfortunately, this experience has put me off returning.

October 8, 2025
Unprompted review
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Reply from One Day Tests - Hove

Thank you for taking the time to share your concerns regarding your recent experience at our Hove clinic. I regret to hear that you felt the care you received did not meet your expectations, as we always strive to provide a high standard of care in a respectful and professional environment.

I believe you are now in contact with our Customer Services team. They will now investigate the points you have raised and will reply directly to you in due course.

Rated 5 out of 5 stars

Straightforward and Clear

Straightforward experience, clear and concise feedback and diagnosis - email correspondence is a little clunky but overall highly recommended

September 24, 2025
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Reply from One Day Tests - Hove

Hi Lionel, thanks for the review, we do email graph results but you can access your online dashboard and get more detailed information on each result!

Rated 5 out of 5 stars

Excellent, friendly & efficient service

The experience was brilliant. Easy to book, friendly consultant, express results. I will definitely use again

October 2, 2025
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Reply from One Day Tests - Hove

We look forward to seeing you again in the future. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

I had a fantastic experience at the One…

I had a fantastic experience at the One Day Test Clinic in Hove. Everything was smooth, quick, and professional from start to finish. The clinic is clean, well-organised, and the staff are incredibly polite and attentive.
I’d like to give special thanks to Dominica — she was absolutely wonderful! Very professional, kind, and reassuring throughout the whole process. She made the experience comfortable and stress-free, explaining everything clearly and with such warmth. It’s rare to meet someone so genuinely caring in a clinical setting.
Highly recommend this clinic to anyone looking for reliable and efficient service. Five stars all the way!

October 2, 2025
Unprompted review
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Reply from One Day Tests - Hove

We really appreciate your review and the 5-star rating. Thank you.
We will pass this on to Dominika!

Rated 4 out of 5 stars

Great service

Great service , I couldn't get enough blood for the home pack so booked in person.
It all went really smoothly and professionally. I felt very well looked after.

September 26, 2025
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Reply from One Day Tests - Hove

Thank you very much for leaving us a review

Rated 5 out of 5 stars

Very good quality of service

The service it’s fantastic quite a lot from public service. If the price are just a bit low can be perfect on my opinion. Thanks

September 29, 2025
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Reply from One Day Tests - Hove

Thank you for your feedback, we price ourselves as competitively as possible!

Rated 5 out of 5 stars

Top service

Top service as always! Thank you. Highly recommended

September 18, 2025
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Reply from One Day Tests - Hove

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Very good service

Very fast, efficient and reliable service

September 19, 2025
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Reply from One Day Tests - Hove

Thank you very much for your amazing review of our service.

Rated 5 out of 5 stars

great service

great service, professional, fast and felt very well informed throughout, has put my mind at rest on lots of health worries and the post test consultation with amanda was thorough and well worth the money 👍

September 5, 2025
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Reply from One Day Tests - Hove

Thank you for the 5* review

Rated 5 out of 5 stars

Had to travel from Southampton to…

Had to travel from Southampton to Brighton due to the clinic in Southampton not being able to do some specific blood tests that I needed. The woman doing my blood tests was very professional and very nice, had my blood tests results, all 5 of them, the same day. Very good service.

September 3, 2025
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Reply from One Day Tests - Hove

Thank you for the 5* review

Rated 5 out of 5 stars

Fast and efficient service

Having tried an at home test, which failed miserably to collect the required sample, I was left looking for something more reliable. There is a clinic near me which offered a quick booking and next day results. The appointment with a friendly and efficient phlebotomist was seamless. The sample arrived at the lab within hours and I received a detailed lab report later the same day. Very satisfied !

August 5, 2025
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Reply from One Day Tests - Hove

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review.

Rated 5 out of 5 stars

Great service

Helpful lady taking the blood samples. Painless and fast. Results were received very quickly. Great way to keep track of your health and fitness.

July 30, 2025
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Reply from One Day Tests - Hove

Thank you for the 5* review

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