One Day Tests - Hove Reviews 

328
TrustScore 5 out of 5

4.8

39b Salisbury Road, BN3 3AA Brighton and Hove, Hove, GB


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Rated 5 out of 5 stars

A straightforward and clearly explained process from start to finish. We had to reschedule and this was very simple to do. A timely and friendly appointment for the blood samples to be taken. Results... See more

Company replied

Rated 5 out of 5 stars

Amazing service, results clear and easy to understand. The GP wouldn't give me an appointment so without the prompt results I would not have rushed to A&E and avoided really serious medical emergency.... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Lucy was brilliant in putting me at ease and in taking the blood samples. Analysis and report received extremely quickly! Would have had to wait a couple of months for a less compre... See more

Company replied

Rated 5 out of 5 stars

Seen on time . The nurse was amazing , professional, friendly , polite . Explained clearly everything that would happen . I got my results the same day !

Company replied


Company details

  1. Blood Testing Service

Written by the company

Come and visit us at our clinic in Hove! Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 39b Salisbury Road, BN3 3AA, Brighton and Hove, Hove, United Kingdom

  • 0845 527 07 67

4.8

Excellent

TrustScore 5 out of 5

328 reviews

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4.8

All reviews

(328)

2,941 reviews in the last 12 months

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Rated 1 out of 5 stars

Waste of money and a scam

I have been seriously ill since June this year.
OneDayTests said they can perform a blood test to detect antibodies after two weeks of infection.
So I am seriously ill from June from the infection and I took the test in late November.
The test gave a false negative.
The NHS performed a different test within a day or so of the blood test. This came back positive.
I have approached one day tests to ask for a refund. They are rude and insist the infection was caught between my blood test and the two days seeing my GP - despite being ill since June
I have sent one day results evidence that the infection existed many weeks before I took their test.
Now they don’t reply to messages or refund my money.
We are going to court now

November 27, 2024
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Reply from One Day Tests - Hove

Good morning. The results given were accurate to the blood tested at that time. Our laboratory runs a wide range of quality control procedures to ensure the blood samples tested provide accurate and precise results. For example we participate in the External Quality Assurance scheme which compares how well our testing method is running against all other National and International users, so we are 100% confident in our results, and our other customers agree.

Rated 5 out of 5 stars

Great experience

Great experience. Monicka, the phlebotomist was wonderful. Results arrived within hours.

November 29, 2024
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Reply from One Day Tests - Hove

Really pleased to hear this. Thank you for spending the time to leave your feedback.

Rated 5 out of 5 stars

Great experience

Very easy, fast and personal service at a reasonable cost. Would recommend.

November 27, 2024
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Reply from One Day Tests - Hove

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

The phlebotomist was kind and…

The phlebotomist was kind and professional, she made me feel comfortable and I could see how much she cares. I've got the results the same day and the day after, quick and efficient. I highly recommend

November 20, 2024
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Reply from One Day Tests - Hove

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 5 out of 5 stars

Easy, lovely team.

This was simple and easy right from the beginning. The phlebotomy facility was close, the phlebotomist was great - friendly, clear and helpful - and the results were quick.

Thanks foe a great experience

November 22, 2024
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Reply from One Day Tests - Hove

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

Amazing friendly service

I had two blood tests this week in the hove clinic with Dominika. She was so friendly and made me feel very welcome. She was very informative and sensitive.
Would highly recommend

November 27, 2024
Unprompted review
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Reply from One Day Tests - Hove

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Excellent service

Good appointment choice
Speedy results
Helpful customer service team

November 11, 2024
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Reply from One Day Tests - Hove

Really pleased to hear this. Thank you for spending the time to leave your feedback.

Rated 5 out of 5 stars

Such a useful service.

Such an easy & fast route to get blood test. Really useful service.

November 7, 2024
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Reply from One Day Tests - Hove

Thank you for the 5* review

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. Booking an appointment was straightforward and I was shown in for my blood test as soon as I arrived. Dominika at the Hove clinic was friendly, very efficient and explained the procedure clearly. The results came through promptly and were easy to understand. I won't hesitate to use this company again.

November 12, 2024
Unprompted review
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Reply from One Day Tests - Hove

Really happy to hear about your experience with us. Thank you for leaving a review.

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the phlebotomist, Nurse Dominika. The service was professional and straightforward in a clean and well maintained environment. My results were delivered quickly and clearly. Blood tests have never been easier. I highly recommend OneDayTests clinic in Hove

November 8, 2024
Unprompted review
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Reply from One Day Tests - Hove

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 5 out of 5 stars

I had a wonderful experience with the…

I had a wonderful experience with the phlebotomist. The blood test was painless and took place in a friendly atmosphere. Nurse Dominika took care of every detail, explaining the entire process from blood collection to receiving the results. She was exceptional.
I sincerely recommend the clinic in Hove to anyone who wants a quick, professional blood test and the assurance that they are in good hands.

November 11, 2024
Unprompted review
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Reply from One Day Tests - Hove

Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.

Rated 5 out of 5 stars

Great efficient service

Great efficient service. Dominika in Hove is excellent. Got my results back within 9–10 hours.

November 7, 2024
Unprompted review
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Reply from One Day Tests - Hove

Thank you for leaving a 5* review, it's much appreciated.

Rated 5 out of 5 stars

Easy to book

Easy to book, very quick and friendly appointment. Results arrived quicker than expected. Will use again if required.

October 29, 2024
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Reply from One Day Tests - Hove

Thank you for the 5 star review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

A service well worth using.

Courteous, efficient and kind service. As I was unable to do the finger prick blood test - with a different company, their information less than helpful. I went along to my local One Day tests, what a difference in service and information. I was seen immediately, made to feel welcome, all of my questions answered helpfully.
I would highly recommend this company.

October 29, 2024
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Reply from One Day Tests - Hove

Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.

Rated 4 out of 5 stars

Good professional, quick service

The test was done in a small compartment of a multiple occupancy floor/rooms. The lady who did the test was very friendly and v professional. She informed me that the bloods would be taken at 2pm. I got the results at approx 1am in the morning. Good service. It’s just not the results I was wanting thou and painful receiving them.

October 28, 2024
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Reply from One Day Tests - Hove

Thank you for your feedback.

Rated 5 out of 5 stars

An all round superb service.

An all round superb service.
Dominica was particularly excellent with us

October 25, 2024
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Reply from One Day Tests - Hove

Really pleased to hear this! Dominica is great, we will pass on your kind words to her.

Rated 5 out of 5 stars

The appointment was easy to make

The appointment was easy to make. The lady was very nice and knowledgeable. Got my results the next day. I will certainly be using them again.

October 22, 2024
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Reply from One Day Tests - Hove

Thank you for the 5 star review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

The clinician was kind and reassuring

The clinician was kind, caring. I was going in for a worrying early pregnancy test + I hate blood tests and she was so personable and reassuring. She also took my blood better than most people who’ve tried before as my veins are tricky. Thank you!

October 15, 2024
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Reply from One Day Tests - Hove

We really appreciate you leaving us a 5* review.

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