No major complaints here. The product works as described, but the packaging was a bit flimsy. Still, happy with my purchase
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Alles top!!! The package was delivered fast, it was well protected, without unnecesary volume of boxes, etc the quality of the product is very good. Happy with the experience and product.
The communication process could be a tad smoother. I made an online purchase and had to return the item. The email with the required documents was sent to me, easy peasy- however, while I know the r... See more
Company replied
Very uncomplicated and fast shopping workflow and good product quality.
Company details
Written by the company
O'Neill, die ursprüngliche Surf-, Snow- und Lifestyle-Marke aus Kalifornien, wurde 1952 gegründet, als ein junger Mann namens Jack O'Neill seine Leidenschaft für das Surfen nutzte, um gegen den Ozean zu kämpfen. Jacks ursprüngliche Vision, funktionale und innovative Surfprodukte zu entwickeln, steht immer noch im Mittelpunkt aller Aktivitäten des Unternehmens. Vom ersten Neopren-Surf-Neoprenanzug und der ersten Board-Produkten bis hin zu den ersten nahtlosen Board-Shorts der Welt. O'Neill wird sich stets dafür einsetzen, seinen Ruf als eine der weltweit führenden Surfmarken auszubauen.
Contact info
Oosteinde 32, 2361HE, Warmond, Netherlands
- support@oneill.com
- oneill.com/de
3.9
Great
3K reviews
Hasn’t replied to negative reviews
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Everything fine
fast delivery and uncomplicated return of some items.
February 17, 2020
Unprompted review
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fast shipping
February 17, 2020
Unprompted review
Great suits but minimal range of sizes :( !!
The wetsuit fitted mostly good without assistance in a local shop. The quality is fine. I would appreciate to crosscheck another size but different sizes of any model arent available in the shop. I need another springsuit for my 10y son but your shop doesnt provide the suitmodel and size wanted. Little disappointed from a mayor traditional surf suit company. And its not easy to find a local shop around Heidelberg Germany who really provides a good collection of O Neill suits. Best regards A.Buck
February 16, 2020
Unprompted review
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I was very much impressed in terms of…
I was very much impressed in terms of packaging and delivery. 100% good costumer service. Keep it up!
February 8, 2020
Unprompted review
Ordered - confirmation - not available
I ordered a jacked. I received a confirmation that the jacket is being prepared to be shipped.
Then I received a mail, that my order was cancelled, as the jacket would not be available anymore...
February 7, 2020
Unprompted review
Reply from O'Neill DE
Hi,
We are really sorry to hear that!
Unfortunately At the time of your order, it was no longer in stock. Our system updates stock levels every 10 minutes on our website. During this time, it is possible that the item was already sold out when you placed the order.
The full purchase price of the item has already been transferred back to the originally selected method of payment.
Kind regards,
Team ONeill
Bar
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I paid a snowboard Jacket only to get a…
I paid a snowboard Jacket only to get a Mail back it's not available in my size anymore. I got a refund but still, it wasn't a great shopping experience.
February 6, 2020
Unprompted review
Reply from O'Neill DE
Hi Jasmin,
I am really sorry for your shopping experience.
Our website updates the stock every 10 minutes. In rare situations it can happen that the item is sold out short before you want to confirm your order.
Kind regards,
Team ONeill
Bar
Boys ski wear
Boys ski wear
Hi there,
the ski jackets and fleeces are great and very well fitting.
The delivery was quite fast, we are happy with it.
Thank you!
Best regards
Irene
February 5, 2020
Unprompted review
I Love ONeill
February 2, 2020
Unprompted review
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Fast and reliable
Fast and reliable. Decent price and product quality. All in all reliable services. Fast shipping and communication.
January 29, 2020
Unprompted review
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